Swiss International Hotels & Resorts began more than 30 years ago as a group of Swiss hoteliers offering Swiss Hospitality at its best. The company has 27 hotels in operation and development in 8 countries globally, including Nigeria.
International Hotels & Resorts is recruiting to fill the position of:
Job Title: Food and Beverage Manager
Location: Lagos
Job Description:
To ensure service delivery at every point of sale in the Food and Beverage Department. Supervising and co-ordinating of the Food and Beverage Department.
To ensure that the customers’ promises are delivered and that customers are satisfied within the framework of financial targets set.
To ensure that guests receive high quality service
To ensure that the applicable regulations are complied with
To be responsible for his or her own results
To optimise the supply chain and the use made of raw materials
Job Title: Female Receptionist
Location: Lagos
Job Description includes;
Assist in keeping the hotel reception area clean and tidy, at all times
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Administer all reservations, cancellations and no-shows, in line with company policy
Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety
Conduct regular security checks throughout the day and report any security issues to line manager
Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
Provide reports, as required, for housekeepers and management
Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
Maintain personal knowledge by completing in-house training and workbooks
Always adhere to all company policies and procedures and licensing laws
Be involved and contribute at team meetings
Carry out instructions given by the management team and head office
Applicants should be not be less 5.8ft.
Job Requirements
Applicants should have 3-5 years of experience.
How to apply
Interested candidates should send CVs including passport photos of applicant to be sent to: hr.dpalmsairport@swissinternationalhotels.com
Deadline: 13th August, 2014
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