Employment Opportunities at Jumia Nigeria

Jumia Group is a leading global incubator of start-ups. We started operating in Africa in 2012 and since then have launched multiple successful companies, such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services.


We are currently looking for talented people to join our team and embark on an exciting journey in the core of business development.


We are recruiting to fill the position below:

Job Title: Store Manager, Experience Center

Location: Lagos
Job Type: Full Time

Responsibilities

• As store manager and people leader, you will be responsible for cultivating a highly engaged workforce to deliver exceptional guest experiences and memorable moments for every shopper!

In particular you will:

• Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers.
• Is an expert in interacting with customers. Can step into shoes of associates when needed to provide a smooth experience for the customer or to teach/coach/develop associates on selling tenants.
• Proactively identifies process improvements, determines root causes/road-blocks, and designs solutions, along with manager, to significantly improve operational excellence.
• Determine and drive best practices to deliver performance metrics.
• Develops relationships with internal corporate teams such as Product Management to convey store-level feedback and regularly advocates for the customer.
• Present the store‘s performance results to Store Operations Leadership team at Weekly Business Reviews and Quarterly Business Reviews.
• Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders.
• Audit store’s procedures for inventory management with a goal of 100% accuracy of inventory counts.
• Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge.
• Maintain merchandising standards while troubleshooting on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary.

Professional Skills & Qualifications

• At least 5+ years of experience as a store manager in a major “Brand image” retailer or Specialty retail environment
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Knowledge of effective merchandise presentation standards.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Proficiency with POS systems and Microsoft Office.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Social Media Manager

Location: Lagos
Job Type: Full Time



Professional Skills & Qualifications

• Bachelor’s degree in Marketing, Communications, or Business required.
• 7+ years of social media and campaign management, publishing, writing and content creation required (brand or agency).
• Success with marketing global brands via social media, transforming creative ideas into successful campaigns across multiple brands and platforms with the ability to deliver results; engagement, growth, brand sentiment, credibility, innovation
• Strong, senior relationships with social media platforms. Self-starter with a hands-on approach, a good sense of prioritization and the ability to work under pressure in a fast paced environment.
• Familiar with social scheduling software such as Hootsuite and Tweetdeck.
• In-depth knowledge and understanding of Social Media platforms (Twitter, YouTube, LinkedIn, Facebook, Instagram, snapchat, etc.), their audience and how each platform can be most effectively utilized

Responsibilities

• In this position, you will be responsible for supporting Jumia with the development, execution and maintenance of social media engagement, monitoring, reporting, and analysis within the Marketing team.
• This position ensures all social media content and communication is in brand alignment.

In particular you will:

• Develop the local social media strategy for Jumia Nigeria in alliance with the central strategy and group goals
• Plan and execute the social media content and activities calendar to engage online followers, drive conversations and turn followers into recurring customers of Jumia Nigeria
• Lead Social Media executives as well as assign tasks across social media team
• Coordinate cross functional relationships between commercial team, graphic design team, digital marketing and social media team
• Analyze and report social media performance for Jumia Nigeria
• Developing content marketing and distribution strategies with key partners and reporting strategies and progress to senior marketing management.
• Maintain a constant awareness of social media trends locally as well as internationally and incorporate these trends in Jumia Nigeria’s social media content
• Working with the central Marketing and Communications teams to ensure alignment with company-wide best practices and policies

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

How to Apply
Interested and qualified candidates should:
Click here to apply online