Graduate Team Member Credit Cards At Oscar Temple

Oscar Temple – We are a fast-growing recruitment organisations with several specialist divisions that share a common goal of exceptional service and results. An opportunity to join our exciting office in Lagos has come up for a top-level graduate or experienced sales person. Our recruitment brands specialise in Financial Services, Telecoms, ICT, Oil & Gas and Power.

Our training is known in the market place for being the very best in the industry.

Location: Lagos

Level: SBO

Job Title: Team Member Credit Cards

Do you work in a bank?

Job Summary
Timely processing of daily Credit card requests
Credit Card data generation, management and branch support
Credit Card profiling and maintenance of complaint log from customers through branches
Manage customer experience requirements, acquisition strategies, servicing and retention
Timely review of Unified Payment Services monthly bill for processing and payment
Investigation and Analysis of transactions on FIMI for effective support of branches.
Train and coach branches to promote, increase awareness amongst zonal/branch staff to identify business opportunities that will deepen card penetration
Prepare comprehensive report for weekly and monthly ALCO

Minimum education level – A good first degree in any discipline

A minimum of 0 – 3 years’ experience in Customer Service and Cards Unit or Related functions