Latest Job Vacancies at Nilk Foods Limited

Nilk Foods Limited is a manufacturing company of consumer goods located in Sangotedo, Lekki,  Lagos. The company is registered with number RC 1507104.

Job Title: Customer Service Representatives
Location:Lagos

Job brief

• We are hiring a Customer Service Representative to manage our ecommerce platform, customer database, handle inquires and address complaints. You will also be required to process orders, make modifications, and manage customer accounts. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.

Skills & Qualifications:

• HND/BSc. Experience is not necessary.
• Good communication skills
• Have an interest in helping people
• Like working as part of a team
• Have good IT skills
• Good numeracy skills
• Ability to remain calm under pressure
• Well-presented, polite, friendly and tactful personality
• Good timekeeping
• Open minded attitude
• Ability to handle complaints and difficult situations in a calm manner

 
Job Title: Experienced Field Sales Representative
Location:Lagos

Job brief

• Are you sales-driven? Do you like networking? Then this job could be right for you. Our company is looking for a zealous and competitive Field Sales Representative to be responsible for generating leads and meeting sales goals. You will market, sell, develop sales strategies and attract new customers. The successful candidate will play a key role in increasing income and revenue by building customer portfolio and managing clients.
• In order to be successful in this role, you will need to have a good knowledge of the Lagos market, a deep understanding of the sales process and also superb interpersonal skills. Previous experience in a food company is an advantage.

Responsibilities:

• Meeting and exceeding sales goals.
• Generating leads.
• Undertaking daily field sales to build new customer database
• Communicating directly with customers and encouraging trusting relationships
• You will sell, restock and merchandise. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.

Skills & Qualifications:

• Bachelor’s degree in business, marketing, economics or related field.
• Experience in field sales.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with customers.
• Competency in Microsoft applications including word, excel and power point.
• Able to work comfortably in a fast paced environment.
• Friendly, helpful, confident and engaging personality.
• Good knowledge of Lagos market.

Job Title: Food Production Supervisor
Location:Lagos

Job brief

• We are looking for well-detailed food production supervisor that will oversee our entire production processes and create production schedules. The candidate must be able to comprehend reports and make recommendations about where improvements might be made. You will ensure that company objectives are achieved and that all deadlines are met.
• To do well in this role, you need to be able to multitask and provide quick responses to production problems.

Responsibilities:

• Create and maintain schedules.
• Use resources in the most effective manner.
• Supervise and monitor production staff
• Provide quick responses to production issues.
• Identify problems and help improve processes.
• Use software to generate reports and schedules.
• Ensure that company deadlines are met.

Skills & Qualifications:

• OND/HND in Management, Food Science or any related field
• Experience in production.
• Numeracy skills.
• Ability to handle and prioritize multiple tasks.
• Proficiency with computers.
• Ability to create and understand reports in order to make production decisions.
• A desire to promote the success of the organization and production staff.

How to apply
Interested and qualified candidates should send their CV’s to: nilkfoods@gmail.com.

Application Deadline 11th October, 2018