Customer Service Executive Jobs in Nigeria at Ellae

Ellae is an energetic and talented creative agency, set centre stage in Lagos, Nigeria. We blend intelligent creativity with a sincere collaborative approach, consistently delivering powerful results
for our clients.

We are seeking for  qualified candidates to fill for the position of Customer Service Executive

Job Title: Customer Service Executive

Job Qualifications
The Ideal candidate:

    Completed the National Youth Service Corps Programme.
    1 year related experience (but not essential).
    Minimum of HND.
    A bachelors is preferable.
    A cheerful disposition and can-do attitude.
    Ability to multitask.
    An impressive command of written and verbal communication.
    Working knowledge of Microsoft Office Packages.

Job Responsibilities

    First point of professional contact when clients arrive.
    Handle Inbound and Outbound calls.
    Handle response to emails of clientele.
    Escalate specific calls to appropriate departments.
    Answer product related queries and prevent unnecessary escalation.
    Handle online chat interface between company and prospective/existing clientele.
    Execute other services that may be expected of a customer service representative.

How to Apply
Interested and qualified candidates should send their CV’s to: kolade@ellaecreative.com