Engagement Consultant BSS Jobs at Ericsson Lagos

Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.

We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life. We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it.

Job Title: Engagement Consultant BSS – EP RSSA: Nigeria

Ericsson – Lagos, NG

Job description
Req ID: 23501

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We welcome the opportunity to meet you!

Job Summary

Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.

Responsibilities & Tasks

    Deliver customer value & thought leadership
    Lead virtual/functional team to support KAM to grow within & beyond current business
    Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
    Generate & manage leads to increase the 36 month sales funnel
    Perform value argumentation through generating customer business cases
    Identify & proactively drive new business opportunities
    Perform value argumentation through generating customer business cases
    Identify & proactively drive new business opportunities
    Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
    Drive knowledge transfer among relevant communities within Ericsson
    Support in developing & delivering customer presentations including solutions, value argumentations & business cases

    Position Qualifications

    Core Competences:

        Problem Solving & Strategic Thinking
        Customer Insight
        Consultative Selling Skills
        Negotiation & argumentation Skills

        Preferred Skills:

            Commercial Understanding
            Market Insight
            Presentation & Communication Skills
            Teamwork & Collaboration

        Minimum Qualifications & Experience Requirements:

            5-10 years experience of relationship sales & from ICT industry
            Relevant business/engineering degree or MBA
            Minimum 5 years in leadership positions for

            Additional Requirments, Physical Demands, Region/Local Specifications:

                Strong personal track record of sales and delivery within the OSS/BSS practice area.
                Deep experience in selling Systems Integration with understanding of impact on scope, commercial and contractual matters.
                Proven track record in engaging with C-level at customers to sell and deliver in the OSS/BSS practice area.
                Strong in consultative selling, fluent across engagement models – SI, Managed Services, Product engagement.

How to Apply

Click here to apply


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