Integrat is an international Wireless Application Service Provider (WASP) Aggregator that operates in the Value Added Services sector of the Mobile Telecommunications Industry. We have recently expanded our business to the commercialisation of mobile media within various African territories. Our mobile media division is called Intarget.
ONLY Nigerian Nationals need apply – Must reside in Nigeria
Job Title: Nigeria – Senior Account Manager
Integrat Pty Ltd – Nigeria
Job description
Financial
Ensure that revenue targets set for the client are met
Ensure that Insertion orders and invoices are raised for every advertising campaign
Ensure that reconciliations are performed at the end of each month with the mobile network operator
Ensure that valid and accurate revenue share payments are made on time as per the relevant operator agreement
Ensure that any and all financial obligations emanating from the agreement with the operator have been fulfilled.
Manage Staff
No staff management component
Campaign and Rate Card Management
Manage the inventory planner and tracker
Liaise with the Mobile Network Operator and the advertising client to ensure that ads are placed on time and on the appropriate inventory item
Manage the full process of ad placement and reporting
Manage the rate card issuance and approval process
Resolve any disputes amicably and speedily
Escalate any non-resolved matters as per the SLA with the operator.
Account and Relationship Management
Account management of customers and advise on trends and enhancements
Manage client information database
Be the single point of entry for the client
Manage client expectations
Internal relationship management
Client Service
Provide world class customer service by following up on internal SLAs and building relationships with clients
Account Administration
Train the client on all Integrat products and services
Advise the client on internal operational, compliance, technical, customer care and finance processes and requirements and constantly train clients on these aspects
Facilitate any change requests or new setups
Manage monthly account invoicing both ad-hoc and system generated
Administer Integrat interfaces on behalf of clients where requested
Sales
Mine clients for new business and constantly keep clients advised of new products and services
Provide sales function for new client meetings as requested by management
General
Constantly develop both soft and hard skills with future context assumptions in mind
Innovation, attitude and teamwork
Provide constant progress feedback to Management on activities in preparation for weekly management meetings
Desired Skills and Experience
Minimum Qualifications:
Minimum of an undergraduate degree from a recognized and accredited tertiary institution
Minimum Experience:
An “A” in Mathematics and English at Ordinary Levels
5- years’ experience in the Mobile Telecommunications, Telecommunications or IT sectors
5 years Account management experience
Demonstrable technology knowledge especially in GSM
Knowledge of the WASP Industry or VAS operational processes
Must hold a VALID Drivers Licence & Own Transport
Must reside in Nigeria
Knowledge and Skills
Knowledge (beneficial)
Established relationships within the market
Working knowledge of the GSM environment
Knowledge of Mobile Value Added Services
Understanding of the Wireless Application Service Provider (WASP) and Aggregators function
Knowledge of industry associations, rules, regulations & codes of conducts
Market research skills
Skills
A full understanding and working knowledge of operational processes
A full understanding and working knowledge of the account management
function
Client liaison skills
Highly computer literate
Analytical skills and attention to detail
Planning & coordination skills essential
Ability to effectively interact with a diverse range of corporate clients (from executive level to junior staff)
Strong analytical and research skills
Excellent verbal and written communication skills
Excellent organizational and time management skills
How to Apply
Leave a Reply