Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.
We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life. We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it.
Job Title: Engagement Manager: Fixed Mobile Broadband & Convergence
Ericsson – Lagos, NG
Job description
Req ID: 40747
Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
We welcome the opportunity to meet you!
Job Summary
Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.
Responsibilities & Tasks
Deliver customer value & thought leadership
Lead virtual/functional team to support KAM to grow within & beyond current business
Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
Generate & manage leads to increase the 36 month sales funnel
Perform value argumentation through generating customer business cases
Identify & proactively drive new business opportunities
Perform value argumentation through generating customer business cases
Identify & proactively drive new business opportunities
Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
Drive knowledge transfer among relevant communities within Ericsson
Support in developing & delivering customer presentations including solutions, value argumentations & business cases.
Position Qualifications
Core Competences:
Problem Solving & Strategic Thinking
Customer Insight
Consultative Selling Skills
Negotiation & argumentation Skills
Preferred Skills:
Commercial Understanding
Market Insight
Presentation & Communication Skills
Teamwork & Collaboration
Minimum Qualifications & Experience Requirements:
5-10 years experience of relationship sales & from ICT industry
Minimum 5 years in leadership positions for job stage 7 & upwards
How to Apply
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