powerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos,
Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and power products that solve our real power problems.
Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.
We are recruiting to fill the position below:
Job Title: Entry Level Customer Service Representative
CODE-CSR01
Location: Lagos
Qualification
OND/HND in any Discipline.
Responsibilities
Will be the first point of contact with customers on the phone.
Attend to SMS and BBM communications with customers.
Be friendly at all times when attending to customers.
Work on rotational shift cycles.
Receive and resolve customer’s complaints.
Educate customers about our products and services.
Desired Qualities
Good command of English language; spoken and written
Comfortable with touchscreen phones (Android & Windows)
Ability to work in a team
Ability to multitask in a fast paced environment.
Lives close to Ikeja, Lagos.
Friendly outgoing personality
Good analytical instincts and attention to details.
How to Apply
Note: Only shortlisted candidates will be contacted.
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