Information Technology Officer Job at Nestle Nigeria Plc Abuja

Nestle Nigeria Plc – As the Leading Nutrition Health and Wellness Company, we are committed to
enhancing People’s lives, everywhere, every day. Infact enhancing lives will influence everything we do together.

A presence in more than 130 countries and factories in more than 80 research centres brings many global benefits. We believe in long term career development and appreciate how challenges and motivation will help you reach your potential. Nestle Nigeria Plc upholds the principle of Non- Discrimination and Equal Employment Opportunities in its recruitment processes.

We are recruiting to fill the vacant position of:

Job Title: Information Technology Officer
Job Number: 15000191
Location: Abuja

Qualification

    You must have a degree (B.Sc) in Computer Science, Computer Engineering or any other Information Technology discipline (minimum of second class lower)
    Must have two years of related experience post NYSC.
    The following professional qualifications would be an added advantage: Microsoft Certified Systems Engineer, Cisco Certified Network Associate and Microsoft Certified Professional.

Job Description

    As our IT Officer, you will provide professional support in resolution of problems related to IT platforms to restore the appropriate services to the User in a timely fashion in accordance with agreed Service Level Agreement.

Key Responsibilities

    Demonstrate customer focus- evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.
    Configure, setup and diagnose performance of workstations, servers and other peripherals
    Work as an escalation contact for incident and problem. Ensure detailed analysis of user problems and resolutions are entered into Incident Management System.
    Implement group corporate IT security standards and policies across all systems.
    Handle all tasks relating to backup of the servers on site according to GLOBE/IT standards and processes
    Maintain all IT assets in the IT Asset Management tool as per defined processes and procedures.
    Provide high quality, customer focused infrastructure support covering networks, and other related components in accordance with Service Level Agreement.
    Administer market health checks and Infrastructure monitoring as per service catalogue
    Work closely with relevant parties to resolve GLOBE issues to minimize incidents and system related problems.
    Lead or participate in team projects that enhance the quality or efficiency of support
    Provide after hour support on an as needed basis to support implementations or service interruptions
    Perform any other technical related function that may be assigned by the IT Coordinator Lead.

How to Apply
Click here to apply online

Deadline: 11th March, 2015.