Customer Service Officer & Marketing Executive Job in Lagos, March 2015 at Voda Paints Limited

Voda Paints Limited is current seeking to employ suitably qualified candidate to fill the position
below:

Job Title: Customer Service Officer
Location: Lagos
Job Description

    Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    Maintains financial accounts by processing customer adjustments.
    Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    Prepares product or service reports by collecting and analyzing customer information.
    Contributes to team effort by accomplishing related results as needed.
    Opens customer accounts by recording account information.
    Maintains customer records by updating account information.

Skills/Qualifications

    At least HND in a relevant course
    Microsoft office expert
    Attentive to detail and willingness to learn

Job Title: Marketing Executive
Location: Lagos
Job Descriptions

    Liaising and networking with a range of stakeholders including clients, customers & colleagues.
    Evaluating marketing campaigns;
    Writing and proofreading copy of marketing campaigns ;
    Arranging the effective distribution of marketing materials;
    Maintaining and updating customer databases;
    Organizing and attending events such as conferences, seminars, receptions and exhibitions;
    Communicating with target audiences and managing customer relationships;
    Conducting market research, for example using customer questionnaires and focus groups;
    Contributing to, and developing, marketing plans and strategies;
    Managing budgets;

Job Requirement

    Required Experience: 1-3 year(s)

How to Apply

Interested and qualified candidates should forward their CV’s to: seunoluwanisola@gmail.com

Deadline 30th March, 2015.