Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where
people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
We are recruiting to fill the below position:
Job Title: Senior Engineer, Roaming Core, VAS & POI Performance
Location: Abuja
Job Summary
Senior Engineer, Roaming Core, VAS & POI Performance
Responsible for analyzing Roaming, VAS and POI performance on the
network and follow-up to ensure quality of service standards are
strictly adhered to.
Principal Functions
Manage all roaming performance Analysis (Data, Voice, SMS).
Responsible for VAS services performance analysis e.g. SMS, VSMS, RBT, DT, MCN, USSD etc.
Manage performance analysis of all local and international POIs.
Followup on all issues related to Roaming, VAS and POI until they are resolved.
Propose solutions to solving all Roaming, VAS and POI problems on the network.
Liaise with Network Operations and Wholesale & Carrier teams to
resolve all Zero ASR issues on the network on both local and
international POIs.
Work with the drive test team to analyze the roaming drive tests.
Coordinate all VAS related performance degradation with VAS planning and Operations to resolve all issues.
Escalate all degradations in ASR, NER and ALOC to the relevant teams to resolve the problems.
Work with the Roaming and Network operations teams to solve all roaming related issues for both inbound and outbound calls.
Implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
Report as necessary on changes in standards (internally and externally
initiated) and on performance against standards as customer perception
side
Perform any duties as assigned by Manage, QoS Analysis.
Educational Requirements
First degree or equivalent in Electrical Engineering
Experience,Skills & Competencies:
Three (3) to five (5) years relevant work experience.
Network Operations
Telecommunications& Mobile Network Standards & Specifications
Personal Effectiveness
Problem Solving
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
How to Apply
Click here to apply
Job Title: Analyst, Pricing (Enterprise, Roaming & International)
Location: Lagos
Job Summary
Conduct research on pricing trends, analyse current competitor pricing and prepare cost-benefit analysis for identified product offerings.
Principal Functions
Responsible for analysing roaming & IDD tariffs and offers on Etisalat network.
Manage stakeholders in interconnect, wholesale roaming, consumer & business segment teams and IT for roaming tariff implementation.
Ensure all PRAs and IOTs (Preferred roaming agreements and international operator tariffs) obtained from the wholesale team are properly captured and analysed for new or revamp of roaming tariffs.
Responsible for monthly reporting and analysis of roaming & IDD revenue.
Proactively monitor competitors’ pricing and analyse the impact on Etisalat roaming & IDD tariffs.
Produce daily, weekly, ad-hoc and monthly Market update reports on key drivers and variance analysis on Etisalat and competition
Producing monthly reporting on KPIs (ARPU, Subs, Rev, Market share)
Track implementations of identified business opportunities based on agreed parameter and provide insight to the business.
Trend the impact of competition product launch and availability on our network
Develop business rules / documentation for Etisalat business reporting requirements
Carry out other assignments as directed by line Manager, Pricing
Educational Requirements
Bachelor’s degree in Sciences, Social sciences, Economics / Statistics and Business management
Experience, Skills & Competencies
Minimum of one year post NYSC experience
Knowledge of Syniverse, EDCH and Telarix data platforms to extract data for Analysis.
Must possess commercial and economic awareness, including an awareness of global economic factors that can influence the telecom industry.
Must be proficient in the use of Microsoft Office packages, Excel and Power-point.
How to Apply
Job Title: Manager, Data Centre M & E
Location: Abuja
Job Summary
Manage all network operations and maintenance activities of the data centre, including capacity monitoring and supervision of all network element installations.
Principal Functions
Ensure AC power and cooling availability target of 99.8% in Data Centres/MGW sites
Ensure DC power and cooling availability target of 100% in Data Centres/MGW sites
Ensure strict control and compliance to Data Centers and MGW sites Access procedures
Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
Ensure all operation/implementation activities in the Data Centres are executed in a professional manner and in compliance with the approved change request and access procedures.
Monitor and control network element capacity utilization and always ensure that utilization level does not exceed industry standard.
Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stakeholders.
Keep an updated list and layout of all nodes installed in the data centre indicating clearly their details/specifications, near and far end connectivity
Ensure all installed equipment in the data centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
Ensure compliance with the organization’s quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
Any other duty that will be assigned to you by your line manager
Educational Requirements
First degree in Engineering or a related field
Experience, Skills & Competencies
Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
Electrical and Mechanical Systems Maintenance & Repair
Network Equipment Installation
Accountability
Teaming
Problem Solving
Delegation/Supervisory
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
How to Apply
Job Title Manager, Circuit Switch Core
Location: Abuja, NG
Job Summary
Assist in the design, planning and optimization of circuit switching components of Etisalat’s core network, systems and platforms.
Principal Functions
Provide input in translating Etisalat business plan and subscriber growth assumptions into requirements for the core network circuit switching system.
Review the unit/ team’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
Direct the timely provisioning of the circuit switching network capacity for all the GSM elements, features, protocols etc.
Provide useful inputs in defining the locations for circuit switches and other network elements.
Design, plan and dimension circuit switching network elements to ensure optimal use and deployment of resources.
Define and direct the requirement for capacity planning and management of services on the Prepaid and Intelligent Network.
Perform technical investigations into areas related to circuit switching network design and performance, such as new types of hardware, new design methodologies,impact of new technologies (GPRS, EDGE).
Coordinate the unit’s activities and ensure compliance with the organization’s operating policies, controls and procedures.
Manage inter-functional relations to ensure synergy across the various departmental functions.
Provide leadership and guidance to team members and manage subordinate’s performance towards the achievement of overall team objectives.
Perform any other duties or responsibilities assigned by Head, Core and VAS.
Educational Requirements
First Degree from a recognized University.
Experience, Skills & Competencies
Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
Business Application Knowledge.
Telecommunications Technology Fundamentals.
Telecommunications & Mobile Network Standards & Specifications.
Problem Solving.
Teaming.
Communication.
Passion for Excellence.
Integrity.
Empowering people.
Growing people.
Team work.
Customer Focus.
How to Apply
Job Title: Head, Transmission
Location: Abuja
Job Summary
Coordinate the design, planning and optimisation of the transmission network of Etisalat
Principal Functions
Provide inputs in the development of strategies and plans towards the implementation of a working WAN,and transmission links (E1s, Backbones etc.) to support operational and business needs.
Ensure that Etisalat’s microwave network design strategy is in line with accepted local and international standards.
Develop short, medium and long term transmission solutions for Network evolution e.g. for GeneralPacket Radio Service (GPRS), Universal Mobile Telecommunications System (UMTS)etc
Lead the conceptualization, planning and development of customized technical solutions for enterprise business customers
Review the end to end technical design proposal to meet specific requirements of the enterprise customers.
Manage the execution of the unit’s work programs and plans.
Coordinate the evaluation of local and global telecommunications trends and development and implement strategies to counter/minimize possible impact on the architecture and integrity of the access network
Keep abreast of global and local best practice as it relates to transmission planning and design.
Identify required resources, personnel, funding to achieve the unit/ function’s strategy.
Establish and maintain relationship with key internal and external stakeholders.
Manage the day to day activities of the unit and ensure alignment with the overall goals and objectives of the department and the organisation as a whole.
Maintain in-depth knowledge and database of existing transmission infrastructure in various Etisalat target areas that can be leveraged for transmission services for network development and expansion.
Analyse and determine the type of equipment to be used for transmission services.
Define and direct transmission planning to support Etisalat network rollout.
Oversee the design and planning of Etisalat’s microwave transmission network.
Oversee the design and planning of the links between the Base Transceiver Stations (BTS) and Mobile Switching Centres (MSC) to achieve full optimisation.
Oversee the design and planning of Etisalat’s cable transmission network.
Facilitate the design of backbone and Synchronous Digital Hierarchy (SDH) network.
Coordinate the mapping out of Internet Protocol (IP) service connectivity.
Oversee the design and planning of the integration of Etisalat’s IP network
Oversee the development and maintenance of a structured expansion plan for future traffic growth and technology evolution.
Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.
Manage inter-functional relations to ensure synergy across the various departmental functions.
Provide leadership and guidance to team members and manage subordinate’s performance towards the achievement of overall team objectives.
Monitor and control the budgetary needs of the unit/function.
Prepare / compile agreed periodic activity and performance reports for the attention of the Director, Engineering.
Perform any other duties as assigned by the Director, Engineering
Educational Requirements
First degree or equivalent in Electrical Engineering
Post-graduate degree / relevant professional qualification
Experience, Skills & Competencies
Nine (9) to Twelve (12) years relevant work experience with at least three years in a managerial position
IP Technologies
Network Capacity Management
Telecommunications & Mobile Network Standards & Specifications
Leadership and People Management
Communication
Change Management
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
How to Apply
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