PowerPro Company – Our client, a major player in the Energy sector is expanding its business in
online distribution and sales. We aim to build the human technological and logistical systems needed to get our customers what they want delivered to their doorstep anywhere in Nigeria.
We are an organization known for excellence and driven by the passion to solve problems, looking for super talented people to join the workforce, and to fill the position of:
Job Title: Graduate Customer Experience Representative
Location: Lagos
Job Type Full-Time
Job Summary
Receives customers’ requests by telephone or mail, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the designated channels.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of problems; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Analyzes transactions, corrects records, and adjusts errors.
Searches company records to fulfill customer requirements
Traces status of orders.
Resolves customer questions related to orders, takes orders as needed.
Maintains liaison with other departments for order completion.
Writes up order, mails catalog, samples, and similar data to customer, as required.
Responds to customers’ requests via telephone or mail, using available resources.
Contacts customers to ascertain data omitted on orders.
Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
Prepares and forwards preliminary paperwork to Returns and Replacements on problem orders and gifts not received,
Requirements
Bachelor’s Degree in any reputable University.
One (1) year experience.
Knowledge and ability to speak English and grammar.
Pleasant telephone voice/manner, ability to operate simple office equipment sufficiently to perform the job.
Ability to compose correspondence.
Interested candidates must:
Have good communication skills
Possess excellent listening skills
Be a good time manager
Be able to take initiative and be proactive
Have good knowledge of Computer applications (Microsoft Office)
Possess excellent note taking skills
Be Friendly and willing to proffer solutions
Job Title Warehouse Officer
Location: Lagos, Nigeria
Job Type Full-Time
Job Summary
Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Effective picking and packing of items.
Ensuring compliance with all Safeguards warehouse operations and contents.
Participation in physical counts: reconciling with data storage System.
Processing orders
Operating mechanical and IT systems
Liaising with customers experience team and other departments.
Requirements
Ordinary or Higher National Diploma.
Candidates with qualification in distribution, logistics, transportation, management, business studies or retail management.
Relevant experience can be useful, particularly any teamwork experience.
Job Title: Software Engineer (Ecommerce/PHP/Magento)
Location: Lagos
Job Type: Full-Time
Job Description
We’re seeking a Software Engineer with ecommerce experience who will work within the team to build new features and functionality in the online store.
You will be responsible for developing information systems by designing, developing, customizing and testing software with the aim of optimizing operational efficiency.
From brainstorming through deployment, the Software Engineer will work with UI expert(s) to design and develop user interfaces and Internet/Intranet applications.
Duties & Responsibilities
Responsible to establish all possible options for designing and deriving the best solutions based on sound analytical judgment
Research new technologies that push the boundaries and capabilities of design and provide insight on applying these to the development of software
Accountable for optimization-focused design to ensure that all code is written with high availability and high-impact; Accountable for efficiency-focused design that serves to ensure that all code is highly reusable and modular.
Design push and pull data interfaces using the latest web and data sharing technologies integrated to a multitude of third party providers.
Create intuitive, logical and dynamic user interfaces with HTML, DHTML, JavaScript (JQuery and AJAX), PHP.
Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
Create and design databases, views, stored procedures, T-SQL statements and user-defined functions of varying complexity with a “best practices approach to keys, indices and relationships in SQL Server 2008/2012 and MySQL 5.5.
Desired Qualities
Brilliant problem solver, proven innovator, and excellent communicator with a passion for great design and the ability to achieve it. The candidate possesses that rare blend of interaction design, visual design, prototyping, and implementation skills
Portfolio of enterprise-class, commercial grade website projects that demonstrate creativity, design and development expertise, reliable execution at scale, and customer satisfaction.
Demonstrated ability to analyze business processes to identify potential solutions, and translate user and organizational needs into specific functional requirements.
Demonstrated ability to research, learn, and apply new technologies.
Must work independently, collaboratively, and creatively on multiple projects.
Commitment to high standards of quality, including documentation.
Prefer candidates with experience working across platforms including mobile.
Active industry standards participation and thought leadership in the area of user experience, usability testing, human factors and interaction.
Qualifications & Experience
Bachelor’s Degree in Computer Science or other relevant fields.
Possess 3-5 years of experience.
Skills & Competencies
Essential Experience designing, developing, testing and deploying software applications
In-depth experience writing and optimizing SQL queries
Working knowledge of J2SE (Java 2 Standard Edition), J2EE (Java 2 Enterprise Edition), C#, and other languages is an added advantage
JavaScript (JQuery, AJAX), HTML5, CSS, SQL, MySQL, PHP, Zend Framework or Cakephp or any other MVC Framework
Object Oriented Design/Programming
Magento or relevant Ecommerce platform experience
Experience in Web Optimization, Insights/Analytics, and Digital Marketing – with concentration in SEO.
Job Title: UI/Graphics Designer
Job Type Full-Time
Location: Lagos, Nigeria
Job Description
The Graphic Designer is responsible for developing design deliverables that elevate, differentiate, and function on-brand and on-strategy.
Deliverables include website creative, landing pages and banners for multiple browsers and devices. This team member interacts with all other functions and is ready to the take lead.
We seek a brilliant problem solver, proven innovator, and excellent communicator with a passion for great design and the ability to achieve it. The candidate possesses that rare blend of interaction design, visual design, prototyping, and implementation skills
Job Summary
Interact with all functions to maintain optimum communication between teams and design lead.
Participate in design sessions and contribute through creative concepts and creative input
Be involved in conceptualization and design of graphic applications from concept to completion.
Oversee onsite interaction design.
Coordinate newsletter design
Oversee and manage approval process for all graphic design pieces
Schedule, manage and prioritize graphic design work
Maintain and continuously improve brand guidelines
Design press kits and seasonal catalogues.
Create designs that are consistent with our brand guidelines including look, feel and tone. Be accountable for brand consistency across campaigns and assets — web site, email and other marketing programs.
Build creative assets from scratch, bringing together brand photography assets, on and off figure imagery, and unique typography.
Assist in storyboarding concepts in which to showcase creative work.
Execute eCommerce design projects that include production work and image optimization.
Balance and manage own workload according to established business priorities.
Be detailed in organization of projects. This includes management of project briefs, awareness of project specs, deadlines, etc.
Assist in maintaining efficiency by sharing knowledge of problems, solutions, and new opportunities. Assist in upkeep of the technical manuals and systems information.
Keep abreast of emerging technologies in new media, particularly design programs such as InDesign, QuarkXPress, FreeHand, Illustrator, Photoshop, 3ds Max, Acrobat, Director, Dreamweaver and Flash.
Requirements
Interested candidates must possess:
Bachelor’s degree in any reputable University.
Minimum 3 years in graphic design, with strong focus on eCommerce
Strong conceptual skills and strategic mindset.
Ability to articulate current design trends and understand what makes them compelling
Working Knowledge of web design best practices, including image optimization, Responsive design, HTML and CSS and CMS.
High level of proficiency in Typography
Experience with branding and identity design
Excellent time management and organizational skills with the ability to handle multiple projects concurrently and operate in a fast-paced work environment
Self-motivated with good initiative
Open-minded and able to use constructive feedback
Strong portfolio
Job Title: Copy Writer/Social Media Officer
Location: Lagos
Job Type Full-Time
Job Description
Responsible for brainstorming, creating, and transforming ideas into words for articles, advertisements, publications etc; writes words and text for television commercials, radio, Internet content, jingles, websites, press releases, flyers, and direct mail literature.
Duties & Responsibilities
Publishes and manages content across all social media platforms [Twitter, FB, G+, LinkedIn, BBM etc]
Supports Creative Team with Copies for web images, newsletter publications etc
Works with creative designer on creating socially-engaging designs
Develops and executes strategies to improve engagement & conversion on social media e.g Blog reviews, polls, advertorials, special offers.
Develops content for social media ads
Liaises with Retail on creating/editing viable calendar to promote conversion on social
Supports Customer Care Team on ways to manage/improve social care.
Carry out other responsibilities as may be assigned
Skills & Competencies:
Good Knowledge of MS Office Suite
Excellent communication skills.
Ability to multi-task
Ability to work under pressure
Qualifications & Experience
Bachelor’s degree in any reputable University.
3 years of relevant work experience
How to Apply
Interested and qualified candidates should send their cover Letters and recent CV’s to: careers@powerprong.com
Deadline 12th June, 2015.
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