Hotel Jobs in Abuja

A five-star hotel in Abuja requires candidates with suitable qualifications for the following positions:


Job Title:  FRONT OFFICE MANAGER

 

Reporting
to the General Manager and will be responsible for the first contact
point in the Hotel.
The Front Office Manager is also expected to:

  • Participate in the development of business strategies which are aligned with the overall objectives of the Hotel.
  • Develop and implement business strategies for Front Office and Concierge that support achievement of the Hotel’s goals.
  • Manage the operation of front Office and related areas.
  • Create lasting first impression by supervising Front Office areas and Concierge.
  • Prepare and analyse reports in order to develop an informative
    database for decision making and to communicate upcoming business
    throughout the Hotel.
  • Analyse business forecasts and schedules accordingly.
  • Ensure that Front desk officers handle billing and cash in accordance with Hotel’s standards.
  • Plan and co-ordinate Hotel room activities by working closely with Sales,
  • Food and Beverage, ~ousekeeping and other Departments.
  • Create 100% guest satisfaction by providing Employees with the
    training and resources they need to maximize Employee engagement and
    deliver service and teamwork.
  • Oversee and participate in the prompt and courteous check-in and check-out of Customers.
  • Perform all duties and responsibilities in a timely and efficient
    manner in accordance with established hotel policies and procedures to
    achieve the overall objectives of this position.
  • At all times project a favourable image of the Hotel to the public.
  • Prepare annual budget, monitor achievement of budget and take corrective steps as appropriate.

Job Title:   SALES AND MARKETING OFFICERS

 

Reporting to the Sales and Marketing Manager, these officers are expected to:

  • Harness prospective leads to profitability.
  • Market and prospect business for the Hotel to maximize revenue and yield.
  • Maximize revenue by marketing the Hotel appropriately and ensure that current cost structures are reflected in the database.
  • Meet annual sales goals for the Hotel.
  • Ensure thorough understanding of all sales programme.

Job Title:   SALES AND MARKETING MANAGER

 

Reporting to the General Manager, the Sales and Marketing Manager is expected to:

  • Develop and implement marketing and sales strategies that support achievement of the Hotel’s goal.
  • Create and implement marketing strategies which are designed to increase awareness in the local market.
  • Develop and implement public relations and advertising campaigns.
  • Maximize productivity by ensuring that sold business is aligned with the Hotel’s yield management strategies.
  • Create 100% (One Hundred Percent) guest satisfaction.
  • Ensure that all staff maintain up to date administrative account of
    all sales activity and account information utilizing computerized data
    base system.
  • Represent the Hotel at relevant industry trade shows and events.
  • Ensure thorough understanding of all brand sales programme.
  • Develop and implement annual sales goals for sales teams which are aligned with the Hotel’s overall revenue goals.
  • Negotiate contracts with key customers.
  • Prepare the operating budget for sales and marketing.
  • Participate in the development and implementation of business
    strategies for the hotel which are aligned with brands overall mission,
    vision, values and strategies.
  • Achieve market share and revenue goals by directing the group and transient sales and marketing strategies.

How to Apply

All application should be addressed to the email: hotel.vacancy2015@yahoo.com


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