Jobs for Head of Commercial and Business Intelligence

Job Title: Head of Commercial and Business Intelligence
Talent Bureau Limited – Nigeria

KEY PURPOSE OF JOB

    Head of Commercial is responsible for generating new revenue streams for THE COMPANY (to an agreed annual target of paid revenue, this objective to be discussed and reviewed during the course of the year.)
    Through his office, provide key indices around revenue, direct and indirect cost, customers, and service delivery capabilities to properly position for future planning

MAIN RESPONSIBILITIES

    1.         Strategy formulation & implementation

    support the overall process of management and corporate decision-making to ensure THE COMPANY maximizes its short, medium and long-term profitability and returns to its shareholders
    liaise with other departments’ heads on the implementation of the company’s strategic
    and operational plans
    develop, review, and report on commercial’s strategy, ensuring the strategic objectives are well understood and executed by team members

    2.        Management of overall commercial function including:

    Customer Relationship Management
        Developing a credible value proposition for THE COMPANY customers
        Manage the customer relations and Client Support Service function.
        Identify and develop new business partnerships with customer/clients in order to build long-lasting and rewarding relationship
        Business Development
            Develop existing and new commercial opportunities for organization; develop client proposals
            Evaluate emerging industry trends and advice management for necessary actions
            Evaluate various SLA contracts and advise management on profitability
            Business Reporting
                Provide weekly/monthly/quarterly reports on business performance in order to optimize opportunities, outputs and revenue.
            Project Management
                Oversee the successfully management of corporate-wide projects to budget and time limits

    3.        Expenditure

    present a yearly budget for management approval and prudently manage resources within those budget guidelines according to company policy and within ethical corporate governance guidelines

    4.       Health & Safety responsibilities

    Ensure compliance with all health, safety and security regulations and policies.
    Ensure that adequate and effective risk assessments are undertaken and regularly reviewed.
    Liaise with Head of HSSEQ on any health, safety or security problem which you cannot resolve.
    Responsible for the health, safety and welfare of all staff under direct management and expected to contribute to the health and safety of all personnel in the overall business unit.
    Comply with health and safety procedures and instructions.

    5.        People management

    Build and lead an effective and cohesive commercial team
    Self-development and continuing personal development
    manage the performance of managers and team members within the department through the formal performance management system

ANTICIPATED OUTCOMES OF ROLE

    Improved Revenue generated (Budget vs. Actual)
    Reduced Overhead cost (Budget vs. Actual)
    Customer satisfaction
    Timeliness and accuracy of reports
    Personal Development plan achievement

JOB REQUIREMENTS

EDUCATION

    A relevant postgraduate business qualification (MBA or equivalent tertiary qualification)

EXPERIENCE

    Minimum of 10 year’s experience with the last three years in a strategic management role

PROFESSIONAL MEMBERSHIP OR REGISTRATION

    Possession of Project Management certification (PRINCE2, PMI etc)
    Membership of recognized Marketing body

KEY SKILLS

(This section should briefly describe skills necessary to perform on the job. The information is derived from THE COMPANY competency directory)

KNOWLEDGE

The incumbent must have proficient knowledge in the following areas:

    Transport & Logistics management
    Contract management
    Management Information Systems
    Budget planning & preparation
    Sales & Marketing

SKILLS

The incumbent must demonstrate the following skills:

    Strong Project Management skills
    Relationship management
    Business analysis skills
    Strategic planning & development

PERSONAL ATTRIBUTES

The incumbent must have the following personal attributes:

    Must be customer focused
    Ability to deliver results
    Open to learning
    Have professional confidence
    Must be a strategic thinker

REPORTING RELATIONSHIPS

Functionally Reports to

    Managing Director

Administratively Reports to

    Managing Director

Managing

    Business Development Manager
    Customer Service Manager
    Project Manager
    Business Analyst

WORKING RELATIONSHIPS

INTERNAL

    Heads of Department (Finance, HR, Operations)
    Managers (Finance, Legal, ICA, HR)
    Staff

EXTERNAL

    THE COMPANY Customers
    THE COMPANY Bankers
    3rd party transporters

    Monday-Friday (8am-6pm)
    Occasional weekend work

How to Apply
Click here to apply online