MTN Nigeria is part of the MTN Group, Africa’s leading cellular
telecommunications company. On
May 16, 2001, MTN became the first GSM
network to make a call following the globally lauded
Nigerian GSM
auction conducted by the Nigerian Communications Commission earlier in
the year. Thereafter the company launched full commercial operations
beginning with Lagos, Abuja and Port Harcourt.
Job Title: Team Lead, Credit Performance & Review
Job Description
• Monitor timeliness of credit customers’ payment obligations
• Review Outstanding Receivables and Credit Limit Review report
Prepare Management Credit Committee report and other ad hoc reports as required.
• Provide input in the development and review of credit management policies and procedures
• Adherence to and development of policies, procedures, processes and other operational level agreements with SBUs.
• Closure of incidents, operational and system gaps to prevent losses to the organization.
• Stimulate revenue growth through credit product development and collaboration with SBUs.
• Provide monthly business wide credit portfolio report.
• Ensure timely generation of exception report and escalation to relevant SBU for resolution.
• Supervise the usage/turnover of approved credit limits
• Review systems for prompt suspension and blocking of defaulting credit customers
• Ensure timely performance appraisal is conducted for all credit customers
• Ensure sanctions are carried out against defaulting credit customers
• Ensure that credit customers’ limits are reviewed and reallocated periodically in line with the Credit Management Policy
• Prepare agreed activity and performance reports (credit reports and reviews) on a timely basis for informed decision making.
• Ensure adequate and acceptable collateral is in place for Trade Partners credit facilities.
Job condition
• Standard MTN working conditions
• May work extended hours
Experience:
• Minimum 4 years with experience in lending, loan performance review, audit, risk and/or compliance or risk consulting.
• Accounting/Book Keeping experience with good knowledge and use of MS Office
Training:
• MS Excel Fundamentals
• Performance Analysis Techniques
• Basic GSM
• Accounting/Book Keeping Skill
Minimum qualification BA, BEd, BSc, HND or BTech
Job Title: SME Account Consultant
Job description
• Establish and maintain productive business relations/ partnerships with clients to enhance MTN services and sales for MTN.
•
Assist in building an in-depth knowledge of the client’s operating
environment, business drivers, objectives, strengths and challenges to
be able to develop and implement solutions to meet their strategic
needs.
• Develop a contact strategy; create and maintain an account development plan for each of the allocated accounts.
• Assist clients in understanding the value proposition and differentiations of the MTN data products and services.
• Handle all customer requests for service successfully including fault reports and billing queries.
•
Increase MTN market share by achieving set target through the
acquisition of new accounts as well as development and maintenance of
current accounts.
• Monitor the completion of the end-to-end sales process – from client prospecting to bill delivery.
• Prepare and present all sales and contractual documentation to the customer, and ensure compliance with MTN standards.
•
Ensure full integration of quality management processes within all
sales activities for the allocated regional accounts, ensuring effective
deployment on a day to day basis.
• Conduct research on potential
customers and potential spend profile using the data mining system and
analyse industries to identify new prospects or opportunities.
• Use
relevant metrics and measures to routinely monitor performance against
targets and take appropriate actions to ensure targets are met and
exceeded.
• Track and provide sales performance data to support
management decision – making and provide professional advice and input
to develop sales plans.
• Ensure integrated channel management
supported by appropriate systems such as the CRM; use knowledge
management to increase the professionalism of account management.
• Prepare weekly and monthly regional sales status reports.
Job condition
• Normal MTNN working conditions
• May be required to work extended hours
• 80% of work is carried out on the field
• National travel and a valid driver’s license.
• Constantly on the road prospecting for new clients and selling more services to existing
• Tool of Trade Vehicle will be required for the Job
• A valid driver’s license
• May be required to work extended hours /overtime/weekends
Experience:
4 years work experience including:
• Experience in the sales environment of a telecommunications company, preferably customer-facing
• Exposure to strategic planning
Training:
• Basic IP Networking, Internet and VPNs
• Internal conferences on telecommunications and consumer trends
• Sales Training
• Key Account Management Training
• Relationship Management
• Customer care/focus
Minimum qualification
BA, BEd, BSc, BTech or HND
How to Apply
Leave a Reply Cancel reply