Trend Micro Incorporated, a global cloud security
leader, creates a world safe for exchanging digital
information with its
Internet content security and threat management solutions for
businesses and consumers. A pioneer in server security with over 20
years experience, we deliver top-ranked client, server and cloud-based
security that fits our customers’ and partners’ needs, stops new threats
faster, and protects data in physical, virtualized and cloud
environments. Powered by the Trend Micro™ Smart Protection Network™
infrastructure, our industry-leading cloud-computing security
technology, products and services stop threats where they emerge, on the
Internet, and are supported by 1,000+ threat intelligence experts
around the globe. For additional information, visit www.trendmicro.com
Job Title : Sales Engineer
The SE will act as a technical bridge between our product teams and
field sales teams by driving the creation of high quality content in the
following areas:
Powerpoint and white board presentations
Competitive Intelligence
Demo and POC templates and scripts
Deployment Best Practices
Whitepapers and Technical Note
Qualifications :
- 5+ years SE experience and/or professional services experience required
- Certified Information Systems Security Professional (CISSP) certification
- Strong knowledge of enterprise security technologies
- Working knowledge of Gateway Security (e-mail and Web security)
- 5+ years’ experience with Microsoft Windows and Linux Host / Server Operating Systems including system security.
- 5+ years’ experience in computer software or systems including
security products (Malware detection, Intrusion Detection, Content
Security) - Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)
- Strong knowledge of virtualisation technologies (VMware vSphere)
Duties & Responsibilities:
The SE will be involved in technical engagements from the pre-sales phase to deployment phase, which includes:
Deliver Pre sales support across the Trend product lines
Designing solution and high level architecture
Providing consultative product and solution expertise
Delivering training
Installing and configuring Trend Micro solutions (both POC and Post sales)
Identifying system integration requirements and working with in-house
professional services and / or outside system integrator partners to
deliver integration solutions
Working with company support personnel to ensure ongoing quality support
Collaborating with the product application development team to identify and realise technical improvements to the product
Contribute to departmental best practices, strategies, methodologies and documentation, for increased efficiencies.
Experienced Required:
Core Skills:
Strong multi-tasking and problem resolution abilities
Ability to read and interpret network sniffer output (for example pact files)
Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
Ability to manage own time effectively is a requirement for success
Quick learner with desire to learn new tools and techniques
Strong verbal and written communication, customer service, account
management and negotiation skills, with the ability to interface with a
diverse set of clients
Moderate coaching and mentoring skills are essential
Presenting to a large group / audience at shows and other event
Experience
Requires Degree or equivalent combination of education and experience in information security software or systems.
Work in a fast-paced, high-pressure environment under minimal
supervision to provide detailed technical knowledge of Trend Micro
software products
Must be able to provide software/network troubleshooting on complex technical issues
How To Apply
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