Food & Beverage Manager Needed in a Hotel in Abuja

Bolton White Hotels & Apartments is a leading firm in the
hospitality industry. We are dedicated to ensuring the comfort of our
guests. Our luxury accommodation in the heart of Garki and Wuse zone 7
in Abuja offers unparalleled guest services.

We are recruiting to fill the position of:

Job Title: Food & Beverage Manager

Job Ref: BWHA15/09/FB
Location: Abuja
Department: Food & Beverage
Reports To: Food & Beverage Manager

Position Overview

• Assist in the organization, management and administration of all operational aspects for the Food and Beverage Outlets.

Essential Duties & Responsibilities

• Assist in scheduling reservations and parties or special events,
  Off the Record, and the Private dining room service. Ensure that all
  aspects are communicated to the culinary team and to all other managers
  in the F&B department to ensure all details are correctly
  maintained.
• Manage the Open Table system with the host staff, ensuring
  accuracy of all guest reservations and shift reservations. Assist Host
  staff with greeting and seating guests during peak times of operation.
• Organize all documentation for shift work on a daily basis
  including pre-shift reports, daily training topics, shift floor plan,
  requisitions for beverage, food and sundries and manage labour on a
  daily basis through the Kronos time management system.
• Ensure all staff are meeting all established standards of
  service. Monitor and test service skills of staff, retrain and reinforce
  all standards on food and quality and service details daily. Provide
  feedback and appraisals as necessary.
• Monitor and maintain cleanliness of dining rooms and work areas;
  communicate issues of safety, cleanliness or malfunctions to
  appropriate departments; manage maintenance/safety issues to completion.
• Plan and conduct meetings for outlets on a monthly basis to
  ensure staff is correctly communicated with and that staff are
  consistently trained and well motivated. Attend interdepartmental
  meetings to ensure good cross communication between departments.
• Assist in the development of marketing initiatives, menu items,
  and other items to stimulate growth in sales for each outlet and a
  variety of latest market developments.
• To ensure that the guest promise is delivered and that guests are satisfied within the framework of financial targets set.
• To ensure that guests receive high quality service.
• Be aware of and assist to control current budgeted and forecast revenues, payroll, and product costs.
• Ensure all current Accounting and Human Resources policies are being adhered to.
• Report any issues or grievances to Human Resources.
• Assist in maintaining all Micros programming for food and beverage outlets.

Managerial Responsibilities:

• This position manages all hourly employees in the food and
  beverage outlets and is responsible for assisting in the administrative
  tasks related to the outlets.

Qualifications
To perform this job successfully an individual must be able to perform
each essential duty to a satisfactory standard. The requirements listed
below are representative of the knowledge skill and/or ability required:

Education:

• Bachelor’s Degree in Hotel Management/Restaurant Management
  preferred or equivalent experience in food & Beverage handling; Five
  to six years related experience and/or training; or equivalent
  combination of education and experience.
• Knowledge of food service operations and a variety of styles of services.

License/Certification:

• Must be able to obtain any/all locally required licenses/certifications that relate to the job being performed.

Basic Expectations:

• This position is one of very high guest contact and position
  profile, as such, all established standards of excellence must be
  maintained at all times and every effort must be made to meet and/or
  exceed all guest expectations or requests.

Language Skills:

• Must have good working knowledge of the English language –
  ability to read and comprehend instructions, short correspondence, and
  memos.
• Ability to write simple correspondence and effectively present
  information in one-on-one and small group situations to guests and other
  employees of the organization.

Mathematical Skills:

• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
• Ability to perform these operations using units of Naira (Nigeria money) and weight measurements, volume and distance.

Reasoning Ability:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills:

• Team management, leadership & team player, a liking for
  organizational work, Effective management: delivering profit center
  profitability Sales ability, Adaptability: coping with the diversity of
  guests and their needs, Thoroughness, Sensitivity to guests: good
  relationship skills, Spirit of initiative, financial awareness.

Physical Ability:

• The physical demands described here are representative of those
  that must be met by any employee to successfully perform the essential
  functions of this job.
• While performing the duties of this job, the employee is
  regularly required to stand, walk, use hands to finger, handle, or feel,
  reach with hands and arms, and talk or hear.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

How to Apply
 
Interested and qualified candidates should forward their applications and CV’s to: gm@boltonwhitehotel.com or hrboltonwhite@gmail.com  with the job title as the subject.

Note: This job description in no way states or implies
that these are the only duties to be performed by the employee
occupying this position. Employees will be required to perform any
other job-related duties assigned.

Deadline: 16th September, 2015.