Fosad Consulting Limited – Our Client, a top notch player in the
insurance Industry is seeking to hire apt and dynamic candidates who
will function as a Front desk Officer in different designations where
they have presence.
We are recruiting to fill the position of:
Job Title: Front Desk Officer (Insurance)
Location: Abuja
Job Description
- The Front Desk Officer will be responsible for attending directly to clients inquiries.
- Provides customer service support to the organization by
obtaining, analyzing and verifying the accuracy of order information in a
timely manner. - Answer customer inquiries and follow through on requests.
- Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
- Take thorough notes and promptly forward action items that need to be handled by others.
- Prepares customer service summary reports.
- Co-ordinates the handling of difficult and/or unusual situations.
- Ensures and provides quality service to both internal and external customers.
- Handle inbound customer service calls with professionalism.
Skills and Requirements:
- Strong analytical skill
- Excellent communication skills
- Good leadership skill
- Planning and management skills
- Negotiation skills
- Attention to details is key
Qualifications
- A minimum of OND certificate
- 0-2 years work experience
- Additional Information
- HND/B.Sc can also apply
How to Apply
Click here to apply online
Note: The role is open to candidates residing in Abuja or are willing to relocate.
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