Front Desk Officer Recruitment in an Insurance Company

Fosad Consulting Limited – Our Client, a top notch player in the
insurance Industry is seeking to hire apt and dynamic candidates who
will function as a Front desk Officer in different designations where
they have presence.

We are recruiting to fill the position of:

Job Title: Front Desk Officer (Insurance)

Location: Abuja

Job Description

• The Front Desk Officer will be responsible for attending directly to clients inquiries.
• Provides customer service support to the organization by
  obtaining, analyzing and verifying the accuracy of order information in a
  timely manner.
• Answer customer inquiries and follow through on requests.
• Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
• Take thorough notes and promptly forward action items that need to be handled by others.
• Prepares customer service summary reports.
• Co-ordinates the handling of difficult and/or unusual situations.
• Ensures and provides quality service to both internal and external customers.
• Handle inbound customer service calls with professionalism.

Skills and Requirements:

• Strong analytical skill
• Excellent communication skills
• Good leadership skill
• Planning and management skills
• Negotiation skills
• Attention to details is key

Qualifications

• A minimum of OND certificate
• 0-2 years work experience
• Additional Information
• HND/B.Sc can also apply

How to Apply
 

Click here to apply online

Note: The role is open to candidates residing in Abuja or are willing to relocate.