Our Organization is a leading and dynamic multinational technology
company, with an excellent track record in the Pay-TV business sector
across Africa and Asia.
As part of our expansion plan, we are in search of multi-talented and
achievement driven professionals to fill the existing vacant position
below:
Job Title: Call Centre Agent
REF: CCA 007
Location: Nigeria
Responsibilities
The ideal person will:
- Attend courteously to inbound calls
- Resolve customer’s complaint
- Generate customer interest in the services or products offered by the company
- Manage and update customer databases with the status of each customer
- Provide service on time to customers
- Build customer loyalty by follow-up customer calls
Experience & Qualification
- B.Sc/HND in any Social Science/Art related discipline
- Minimum of 2 years experience in Customer Service
Job Title: Customer Service Representative
REF: CSR 006
Location: Nigeria
Responsibilities
The ideal person will:
- Maintain customer records by updating account information
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Contribute to team effort by accomplishing related results as needed.
- Resolve products or service problems by clarifying the customer’s complaint.
- Selecting and explaining the best solution to solve the problem
Experience & Qualification
- B.Sc/HND in any Social Science/Art related discipline
- Minimum of 2 years experience in Customer Service
Job Title: Sales Manager
REF: SM 002
Location: Nigeria
Responsibilities
The ideal person will:
- Oversee regional and local sales representatives and their trade partners
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
- Assess marketing potential of new and existing store locations,
considering statistics and expenditures and direct sales and service
outlets of the organization. - Visit franchised dealers to stimulate interest in establishment
or expansion of business. Review operational records and reports to
Zonal sales Director and determine profitability Direct, coordinate, and
review activities in sales and service, accounting, record keeping and
stock check/taking of the company’s products. - Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Generate and develop customer leads from previous below the line activity which will in turn convert to active subscribers
- Corporate sales activities – Source relevant and profitable
contract both within the public and private sector for bulk subscribers - Identify and develop new markets/monthly sales plans in accordance with company’s strategy and goals
Experience & Qualification
- First Degree or equivalent, preference for higher qualification
- Minimum of 5 years of post-qualification experience in Business Development/retail Management
- Minimum of 3 years preferably in a Pay TV, telecommunication, or FMCG environment.
- Relevant professional qualifications will be of added advantage
- Product / service knowledge
- Leadership and team development
- From customers to improve company’s service
Job Title: Technical (Duty) Engineer
REF: TDE 005
Location: Nigeria
Responsibilities
The ideal person will:
- Take care and monitoring the equipment in the transmitter
- Track satellite dish signal
- Be responsible for equipment maintenance and signal content monitoring
- Update channel list on the transmitter station
- Troubleshoot minor faults in the transmitter station/Servicing of generators
- Compute and send daily and weekly reports to superior.
Experience & Qualification
- B.Sc/HND in Electrical Electronics Engineering, Computer
Science/Engineering, Physics, Telecommunication Engineering and other
related discipline - Minimum of 2 years experience in related field
Job Title: Human Resources Manager
REF: HRM 001
Location: Nigeria
Responsibilities
The ideal person will:
- Maintain organization staff by establishing a recruiting, testing, and interviewing program
- Prepare employees for assignments by establishing and conducting orientation and training programs
- Results by training managers to coach and discipline employees
- Maintain employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Attendance management and ensuring optimal work output
- Maintains human resource staff job results by counseling and
disciplining employees; planning, monitoring, and appraising job
results.
Experience & Qualification
- First Degree or equivalent in a Social Science or Humanities discipline
- Minimum of 5 years of post-qualification experience in a generalist HR role
- Minimum of 3 years preferably in a Pay-TV or telecommunication firm.
- Good interpersonal communication skills
Job Title: Dealer Sales Representative
REF: DSR 003
Location: Nigeria
Responsibilities
The ideal person will:
- Manage and oversee the business development aspect
- Open sales channels through good business location
- Manage not less than 50 company dealers
- Develop sales agents and placing them at venous sales points
- Generate and develop customer leads from previous below the line activity which will in turn convert to active subscribers
- Manage sale-in and sale-out business process for dealers so as to encourage repeat purchase
- Corporate sales activities – Source relevant and profitable
contract both within the public and private sector for bulk subscribers - Identify and develop new markets/monthly sales plans in accordance with company strategy and goals
- analyze and track performance of value chain/trade partners
- Ensures that identified opportunities are converted into business
Experience & Qualification
- Must have minimum of B.Sc/HND in Marketing, Business Administration
- Must have a minimum of 3-5 years’ experience in Marketing.
- Must have experience at least 3 year work in Marketing
- Must have ability to follow up with dealers and prospective customers
- Must be punctual to meetings and give useful ideas to improve the dealer system
- Must have strong communication and convincing skills
- Must have good computer Skill for office (Excel, PPT, Word)
Job Title: Assistant Finance Manager
REF: AFM 004
Location: Nigeria
Responsibilities
The ideal person will:
- Collate, Prepare and interpret reports, budgets, accounts, commentaries and financial statements
- Undertake strategic analysis and assist with strategic planning.
- Producing long-term business plans
- Controlling income, cash flow and expenditure; as well managing budgets
- Carrying out business modelling and risk assessments
- Evaluate financial reporting systems, accounting and collection
procedures, and investment activities, and make recommendations for
changes to procedures, operating systems, budgets, and other financial
control functions.
Experience & Qualification
- First Degree in Accounting, Statistics, Economics, Mathematics, or equivalent HND Qualification
- Professional qualifications with a reputable professional body
- A relevant post-graduate qualification and/or not less than 5
year’s work experience gained in any commercial/private organization - Must have good computer skill for office (Excel, PPT, Word)
How to Apply
Interested and qualified candidates should submit their CV’s to: mediajobvacancies2015@gmail.com stating the Job reference code, location in the subject line of the email.
Deadline 6th October, 2015.
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