MasterCard Incorporated (NYSE: MA) or MasterCard Worldwide is an American multinational financial services corporation headquartered in the MasterCard International Global Headquarters, Purchase, New York, United States, in Westchester County. The Global Operations Headquarters is
located in O’Fallon, Missouri, United States, a suburb of Saint Louis, Missouri. Throughout the world, its principal business is to process payments between the banks of merchants and the card issuing banks or credit unions of the purchasers who use the “MasterCard” brand debit and credit cards to make purchases. MasterCard Worldwide has been a publicly traded company since 2006. Prior to its initial public offering, MasterCard Worldwide was a cooperative owned by the 25,000+ financial institutions that issue its branded cards
Job Title: Senior Managing Consultant – Leading with Services SSA
The dramatic shift in our business environment represents the opportunity to enhance the payments solutions for our key customers and develop seamless long term partnerships while diversifying revenue streams and increasing differentiation for MasterCard. Leading with Services team will leverage the strength of MasterCard’s services portfolio and enables diversified revenues, client stickiness, and loyalty by using consulting skills and pipeline management disciplines to drive service sales through the organization Together with the LwS MEA lead, responsible to deliver the Leading with Services go to market strategy in the division
• Align with MEA/divisional GP&S and IMK counterparts on objectives, targets and progress
• Prepare and manage a pipeline of services opportunities, aligned with overall LwS objectives in the division
• Provide consultative selling support to MasterCard Account Teams and Market Development on key identified accounts and deals for Leading with Services
• For a targeted set of strategic clients and opportunitieso Support MasterCard sales force in defining customer needso Engage with GP&S team, bringing them together for solution and packagingo Provide strategic situational knowledge at RfP stage
• Leverage MasterCard’s competitive advantage (Processing, ESS, Loyalty Services, Access Prepaid, Advisors) to bring a unique combination of value-added services to clientsUndertake the following activities to drive sales of serviceso Baseline sales support
Drive pipeline discipline on leading with services in the division
Support and liaise on training activities for account teams on key service prioritieso Packaged service solutions
Highlight success stories of bundled service solutions and driving them across regions into other marketso Elevate strategic interaction with key customers
Bring service assets into a customer discussion prior to the RfP to build partnerships
• Ensure client feedback is captured in a structured way and establish feedback loop into MasterCard’s delivery approach
• Report to divisional management, progress, challenges and learnings
All About You
• Strong understanding of payments business needs of key clients of MasterCard (including financial institutions, merchants, governments etc.) Experience with a top tier management consulting firm in engagement management or business development capacity
• Extremely comfortable communicating and working with all levels across MasterCard
• Excellent working knowledge or ability to learn quickly the MasterCard organization, particularly sales, and key internal stakeholders
• In depth knowledge of or ability to learn rapidly about MasterCard’s portfolio of products and services
• Persuasive in all interactions with internal and external clients
• Organized and disciplined at driving actions and tracking progress
• Solid background of consultative/ needs-based selling and advisory
• Ability to structure client problems for effective solution design
• Ability to work with cross-functional teams seamlessly – ability to align disparate teams towards a common goal
• Strong analytical capabilities with ability to translate metrics, data and information into actionable insights
How to Apply
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