Receptionist Job at UNC Enterprises, Lagos

UNC Enterprises is an organization that is into quality building materials, both construction and general goods and services.

We are seeking to recruit dynamic, vibrant, passionate and aggressive individuals to fill the position
below:

Job Title: Receptionist

Location: Lagos

Job Description

• To report any maintenance, breakage or cleanliness problems to the relevant manager.
• To administer the general petty cash system and float in an accurate manner.
• A friendly and welcoming approach
• High standards of dress and presentation
• Ability to remain calm during difficult situations or in a very busy environment
• To undertake all training as required (eg, first aid, health and safety, customer service).
• To undertake any other ad-hoc duties relevant to the post, as and when required.
• To undertake general office duties, including correspondence,
  emails, filing and switchboard, to ensure the smooth running of the
  reception area.
• Skills and Experience (plus)
• Previous customer service experience
• Previous experience in hospitality
• Previous experience in media and promotions
• To undertake front of house duties, including meeting, greeting
  and attending to the needs of customers, to ensure a superb customer
  service experience.
• To build a good rapport with all customers and resolve any complaints/issues quickly to maintain high quality customer service.
• To be responsible for accurate and efficient accounts and customers billing processes.
• To assist in keeping reception area clean and tidy at all times.
• The ability to work unsupervised
• Excellent interpersonal skills, including a pleasant telephone manner
• Good administrative skills and the ability to use email and booking systems
• Good team working skills.
• To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.
• To deal with customer requests to ensure a comfortable and pleasant business transactions.
• To assist in dealing with customer complaints in an effective
  and courteous manner, providing or seeking solutions as quickly as
  possible.

Requirement  Minimum of OND

How to Apply
Interested and qualified should submit a cover letter plus resum/CV’s to:  
charles@unc-enterprises.com
 
Deadline  16th October, 2015