Our client is one of the largest Insurance Companies in Nigeria. Due to recent expansion, they now have an opening for:
Job Title: Head, Operations Division
Responsibilities:
Improve the operational systems, processes and policies in support of organizations mission — specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (IT, Customer Experience and Finance Operations), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Effectively coordinating the operations of the technical processes in order for a better synergised link amongst
Ensuring the implementation of effective processes that continuously improve the Service standards of the Company
Oversee overall back-end management, planning, systems and controls.
Development of individual program budgets
Invoicing to funding sources, including calculation of completed units of service.
Payroll management, including tabulation of accrued employee benefits.
Disbursement of checks for agency expenses.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office manager on a weekly basis.
Key Requirements
Qualified to degree level. MBA desirable, or equivalent relevant business experience.
Substantial proven operational management experience, preferably gained within the Insurance or Financial Services industry.
Understanding of, and experience working within Lean methodologies.
Prior people leadership experience gained while managing 3-4 Units within a large company
Demonstrable ability to inspire, motivate and deliver continuous team performance improvements.
Evidence of applying strategic thinking to operational services, with a track record of delivering innovation and exceeding goals.
In-depth knowledge of applicable laws and regulations as they relate to Financial Services and Business Operations.
Extensive experience working in a team-oriented, collaborative environment.
Our client is a one stop shop for enterprise software, hardware and services; from procurement through integration, operation and management. They now have an opening for:
Job Title: Software Developer
Key Responsibilities
Develop reusable PHP and magento modules, pages and applications
Develop and implement APIs
Update and maintain existing PHP and magento applications
Troubleshoot and repair issues and bugs
Properly document development work
Remain current on web and development standards
Research solutions to improve modules, pages, websites and applications
Successfully deliver solutions in a timely manner
Key Requirements
1 to 5 years of developing in PHP and Magento (Mandatory)
2 plus years of professional experience developing PHP modules, pages and applications
Knowledge of and ability to edit and use current web markup, scripting, and programming languages: PHP, HTML, CSS, JQuery, JavaScript, JSON, and XML
Microsoft SQL Server Experience
Experienced in working with WordPress, PHP, Magento, Java
Ability to work on multiple projects at once
Experience in working with APIs
Strong work ethic
Ability to build complex projects quickly
An enthusiastic problem solver
Remuneration is dependent on Experience and Skills
Our client is one of the largest Insurance Companies in Nigeria. Due to recent expansion, they now have an opening for a
Job Title: Branch Manager– Abuja Branch
Role:
Administration of day to day activities in the branch
Recruit and train the sales team for business deliverables
Customer relations management at the Branch
Responsibilities:
Manage the Branch office
Set Performance Targets and Review Performance of reporting Personnel
Business Review and Reports on performance measurements
Manage customer service related queries and CRM activity
Ensure continuous growth and profitability of the branch
Renewal management of existing polices
Business figures reconciliation with Fin con
Manage office requirements for the Branch
Manage Budgets as per individual profit centre
Periodical reports on production , Sales Team performance to be sent to Regional Manager
Monitor issuance of pending policies and adhere to set timelines on policy issuance
Supervision and management all branch office related activities
Implement Rewards and Recognition programs as and when the schemes are announced
Implement promotional campaigns and manage deliverables as and when the management introduces the same.
Ensure that Audit requirements and compliance are as per standards at the branch level
Requirements
8 – 10 years’ experience
Proven history of generating revenue
A 1st degree or H.N.D in any discipline
Insurance Qualification a must (ACIN, ACII UK)
Previous Managerial experience
Should be familiar with the North Central business terrain
Experience in the Insurance Industry (an advantage)
Fluency in the Hausa Language (an advantage)
Excellent sales and negotiation skills
Good business acumen
The ability to motivate and lead a team
Initiative and enthusiasm
Excellent communication and people skills
Good planning and organisational skills
The ability to work calmly under pressure
Our client is one of the largest Insurance Companies in Nigeria. Due to recent expansion, they now have an opening for:
Job Title: Head, Audit and Control Group to be based in Lagos, Nigeria
Job Description
Head, Audit & Control Group
Responsibilities
Coordinate daily, weekly, monthly, quarterly and annual audit and reconciliation activities of the Group
Provide overall direction and leadership for the Group.
Coordinate all enterprise-wide risk management activities of the company and ensure it is of the highest quality.
Preparation of annual audit and control plan.
Vetting of audit steps and programs of the Group’s Unit heads
Review and sign-off of periodic audit reports
Attendance of meeting of the Board Audit Committee
Assist all external auditors in getting the company audited periodically.
Ensure the company’s ERM capabilities are audited periodically.
Review of existing process and procedure for improvements
Monitors the control culture and environment of the Company
Monitors compliance with Corporate Governance
Provide coaching for direct reports i.e. all Unit Heads in the Group
Participate in and contribute to management meetings with a view to sharing experience for the benefits of robust decision making and knowledge impartation
Positively represent the company in the public by being a thought leader in the industry
Any other responsibilities that might be required by the Group Managing Director from time to time.
Profile / Experience
Minimum of 15 years work experience
Experience in an Audit firm
Must have managed a team
High level of detail
Excellent Analytical skills
High level of Maturity
Good presentation and negotiation skills
Education
Good Bachelor’s degree
Professional qualification is a compulsory
2nd degree an advantage
Our client is one of the largest Insurance Companies in Nigeria. Due to recent expansion, they now have an opening for:
Job Title: Head of Transaction Settlement to be based in Lagos, Nigeria
Job Profile:
The role holder is responsible for all settlement, clearing and investigations of claims.
Key Responsibilities:
Being the head of the Transaction Settlement Unit of the company, roleholder shall coordinate the definition of standard Operating procedures of each unit in the group aligning them to the organisational objectives.
Supervises the effective inflow and outflow processes of the Company’s finances.
Ensures the Reconciliation and resolution of issues from teams in the Customer Experience Group, Life Underwriting, etc.
Determines, measures, and reports performance measures, service level agreements, and chargeback policies.
Negotiates SLA between Finance Operations and other groups/units within the business in accordance to the set business objetives.
Ensures SLA with Banks is strictly adhered to; monitors compliance to ensure services are delivered at agreed-upon levels.
Takes ownership of Transaction Settlement functions to ensure it meets the objectives of the business and customers.
Provides direction and supervision for all the team leads including skill and competency development, so that each team member is continually growing into higher responsibility in the organisation.
Organises and coordinates appropriate specialised training for Finance Operations Group staff with the aim of improving their skills to efficiently support the operation of the company and delivery of efficient service to customers.
Responsible for the general supervision of the daily activities of the units within the group.
Supervises and responsible for the Premium Adminstration
Any other assignment as advised by the COO from time to time.
Person Specification:
A degree in business, finance, economics or related field.
10-15 years financial services operations experience.
Demonstrated ability to think critically, assimilate new information, make sound decisions, manage multiple responsibilities and respond effectively in time pressured situations or to meet tight deadlines.
Assertive, strong interpersonal skills, including the ability to proactively forge and maintain effective working relationships with staff and management.
Strong verbal and written communication skills to appropriately convey information to staff, management and others. Effective presentation skills are also desirable.
Demonstrated ability in taking on initiative and in being self-directed.
How to Apply
Click here to Apply Online
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