Title: Business Intelligence Analyst
Multichoice Nigeria – Nigeria
Job description
CONTEXT:
(Internal and External factors which influence the work environment, taking future conditions and strategic requirements into account)
Pay television industry
Multi-disciplined IS environment
Subscriber management services
Leading edge technology and business sciences
Dynamic changing environment
CUSTOMERS:
(Internal and External factors which influence the work environment, taking future conditions and strategic requirements into account)
MAL
MCN Management
Strategy
Marketing and Sales
Finance
Group companies
Internal divisions responsible for content, customer care and allocation of resources
MAIN PURPOSE OF THE ROLE
To ensure that the MultiChoice Nigeria/business units are supported in terms of Existing and New Information requirements to enable rapid, accurate assessments of actual and potential threats and opportunities within the micro and macro environments. Provide Key insights as requested as well proactively looking at opportunities and process/productivity improvements across the business. The individual will maintain key relationships with Senior Management positions and ensure that all informational requirements are meeting expectations in terms of relevance and accuracy.
The individual will also ensure that CII standards, documents and process are adhered to across MultiChoice Nigeria for consistency and that all work is always created for the greater business, communicated and shared.
This person must be capable of fulfilling an adhoc advisory/consulting role to the business in order to maximise key business areas.
OUTPUTS
Lead Analytics Capability in MultiChoice Nigeria
Manage customer expectations in terms of delivery and communication
Communicate analytics results by constructing a storyline that can be easily understood across the business
Mentoring of Data Insights Analysts
Be able to concisely convey business requirements to the Information Analyst team and sign-off and UAT the final delivery to the customer
Design and own best practice and methodology for campaign measurement, post campaign analysis and business casing of new initiatives
Perform exploratory data analysis to identify relationships in high-dimensional data
Work closely with CII divisions on data management initiatives to drive collection and validation of required data to enable analytics
Build dashboards and reports that can effectively translate data into insights
Establish rapport with key stakeholders in MAL and/or MultiChoice to demonstrate value of analytics
Working with external intelligence providers, marketing, research, to extract relevant data for marketing decision-making
Benchmarking and tracking success metrics to show return on investment
Work collaboratively and build relationships with external clients and internal management across the organization
Ensure exposure and usage of new Information sources for the Regions and Countries
Promote self-service for MAL and MultiChoice Nigeria business units
FUNCTIONAL COMPETENCIES
(Personal capabilities which are critical to the production of quality outputs)
Proven ability to manage stakeholders and prioritise projects
Extensive knowledge in Business Analytics and the presentation thereof
Has a good understanding of Technology and BI techniques.
Excellent communication, presentation & influencing skills
Ability to Provide insights and defend findings convincingly
Ability to manage multiple stakeholders
BEHAVIOURAL COMPETENCIES
Excellent communication skills including facilitation of groups toward deliverables
Excellent negotiation skills
Ability to build and maintain vast network of professional relationships
Stakeholder management
Strong business acumen
Managerial and leadership skills
Analytical skills
Project management skills
Strong management and leadership skills with a proactive management style
QUALIFICATIONS & EXPERIENCE
Bachelor’s Degree in Business, Computer Science, MIS, or four-year related degree, and/or equivalent work related experience.
1 to 3 years’ experience in a Management Support role function
1 to 3 years’ experience in Analytics and being able to portray a worthy storyline from the analyzed data and information to management
Minimum 3 years’ experience managing direct reports
Very strong PowerPoint Skills
Very strong Excel Skills
How to Apply
Click here to Apply Online
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