Bradfield Consulting – Our client, a well respected
international company that offers a spectrum of products and systems in
the areas of Industry, Energy and Healthcare, is looking for an
experienced candidate to help Manage its Power Academy:
Job Title: Training and Partner Manager
Location: Lagos
Responsibilities for Training
As the Training and Partner Manager your duties will include:
- Day-to-day supervision of the trainers, training partners, training plan and budget
- Providing reports on department performance on a regular basis
- Ensuring a balanced training schedule which meets the needs of the general market and Local Authorities
- Ensuring the availability of adequate resources in terms of training staff, materials & equipment.
- Overseeing the tendering process to ensure incoming enquiries
are dealt with efficiently, providing prices and resources schedules. - Ensure up-to-date certification and licensing from approved
Technical Societies and Certification Bodies in alignment with quality
objectives - Take day-to-day responsibility for the general upkeep of the department
- Oversee trainers and training partner development and certification
- Establish apprenticeship schemes, training curricula and development programs
- Monitor performance and oversee training requirements and all department targets
- Enhance performance of the department utilizing modern training and management techniques.
Education & Qualification
- Bachelor’s Degree in Engineering/ Business related course. Master’s in Business/ Finance an advantage
- Minimum of 5 years related work experience
- Project management skills to organize and manage partner business and process support.
- Strong negotiation skills. Confidence to set targets independently and hold external companies accountable for results.
Skills:
- Ability to produce internal reports, tender documents, partner
assessment reports and training documentation in an accurate and timely
fashion - Ability to establish and maintain high quality of training and training environment
- Ability to develop new opportunities in related sectors
- Ability to work under pressure and according to tight timescales
- Ability to work independently
- Occasional travel within and outside of Nigeria for meetings, trainings, etc.
Responsibilities under Partner Management
- Business Management: Develop, monitor, and document annual
partner business targets including both financial (PTA) and
non-financial KPIs (Scorecard covering topics such as coverage
expansion, win rate, customer satisfaction, etc). - Conduct regular business reviews and funnel management activities to ensure predictable forecasting and forecast achievement.
- Develop long-term growth plan for select partners aligned with
the local strategy for the assigned product segment. Ensure
comprehensive performance management for all partners including
termination if necessary. - Partner Sales and Marketing Support: Support indirect channel
sales with tools and insights, new product training, competitive
information and positioning of solutions. - Develop and get approval for annual price lists as well as any
promotional pricing activities. Act as primary escalation path for
partners for all marketing, training, and pricing topics. - While not responsible to be a product expert across POC, must
develop strong internal relationships and process know-how in order to
ensure timely and adequate response to partner requests for support of
all types. - Process Alignment and Tool Usage: Ensure overall professional
CRM is applied to assigned partners depending on scope / size of
business. - Ensure compliance to all Partner Management process
requirements. Drive contract process for new partners (with legal as
primary support) and ensure timely contract update/ renewal. - Work with responsible process owners to tailor local CRM tools
(pricing configurators, etc) to partner needs and implement as per local
strategy. - Indirect Channel Business Development: Drive development of indirect channel growth strategy in the countries.
- Actively seek opportunities for additional sales in new and/or
uncovered markets by recruiting new partners or expanding coverage of
existing partners. - Conduct thorough market research as well partner recruiting,
screening and selection in order to expand coverage and ensure best
possible portfolio of partners. - Relationship Management: Act as primary contact for cross-border partners for all operational and sales topics.
- Develop relationships across partner organizations. Ensure top
partners have access to internal Sales/ Management team and are
integrated into sales meetings / trainings where logical. - Raise profile the organisation’s among distributors by actively
participating in appropriate industry events and promoting the
organisation’s attractiveness as an OEM vendor to potential
distributors.
How to Apply
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