MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable.
It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the vacant position below:
Job Title: Channel Development Manager
Location: Lagos
Slot: 2
Job Description
- Identify training needs of the agents and coordinate the implementation of training interventions with the agencies in the region.
- Liaise with MFS management to identify and attend to specific distributor / channel needs, and resolve problems
- Demonstrate a clear understanding of statutes and regulations related to business operations in Nigeria, financial institutions and the telecommunications sector
- Drive btl visibility as the custodian across all facets of the mtn business in the regions
- Carry out end to end successful implementation of “segment specific” acquisition, retention and loyalty initiatives, in the regions, in line with the broad initiatives deployed at the centre
- Liaise with other relevant departments (marketing, segments (mfs), regional sales team, geomarketing etc) to ensure the recruitment and transactional process is uninterrupted and targets are achieved.
- Drive strategy implementation through the use of regional agency
Job Condition
- Normal MTNN working conditions.
- Regional and national travel
- May be required to work extended hours
Experience & Training
- First degree or equivalent in a Business discipline, mba/other professional qualifications will be an added advantage
- 8 years’ experience in sales or marketing management portfolio, which includes 2 years management experience. Experience in fast moving consumer goods (fmcg / retail) will be an added advantage
- Experience in financial management and profitability of sme.
Training:
- Basic GSM/ telecommunication fundamentals/ presentation skills/ agency banking and management
- Management development program
Minimum Qualification:
- LLB.
Job Title: SM – Vendor/Alliance Management
Location: Lagos
Job Description
- Extract value from what we already have through partnership focused vendor management initiatives such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
- Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
- Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
- Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
- Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
- Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
- Review market and contribute to the development of marketing strategies for MTNN EBU, demonstrating an understanding of MTNN direction and business strategies.
- Develop, implement, and responsible for performance KPI’s and Metrics of vendor management program for multiple national programs.
- Establish and maintain regular vendor governance process. Facilitate all meetings and provide readout to program leadership and key stakeholders.
- Collaborate with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.
- Identify and escalate contractual issues problematic or inconsistent with company processes.
- Develop vendor management processes and dashboards using advanced project management and analytics methodologies.
- Create vendor notifications, participates in requests for proposals and various other contractual documentation.
- Maintain current knowledge of relevant contractual procedures and practices to appropriately analyze terms and conditions of contracts
- Evaluate operational issues and considerations in vendor contract enforcement, and work with key stakeholders to administer get well plans.
- Create standardized material, forms, and documents for vendor contract administration and management.
- Provide support to various teams in terms of contract documentation interpretation.
- Exercise penalties, as appropriate, where a vendor’s performance is deficient.
- Train and develop personnel in the effective use of tools, products, and procedures and delivers training.
- Participate in tool selection and development of vendor management tools
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Regional, national and international travel
Experience & Training
- Appropriate tertiary qualifications – Analytical background
- 10 years’ work experience which includes:
- Manager track record of 3 years or more; with at least 3 years in B2B
- Worked across diverse cultures and geographies advantageous
- 4 years management experience in telecommunication industry and customer negotiations
- Experience in coaching/knowledge transfer role
Training:
- Marketing Management and Decision Taking courses
- Presentation skills
- Management development programmes
Minimum Qualification
- B.Tech.
Job Title: Senior Manager, Compliance
Location: Lagos
Job Description
- Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
- Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
- Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
- Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
- Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
- Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
- Provide technical leadership/advice and advisory services to line management enterprise-wide and MTNN leadership to enhance the formulation and development of framework, policies and guidelines and ensure compliance of MTNN operations with MTNN policies and procedures and all relevant statutory requirements and laws.
- Review regulatory policies/legislation and provide advisory support to Management across MTNN ensuring the protection of MTN’s stakeholder interest.
- Develop and maintain an enterprise-wide Compliance Manual and update internal processes and procedures as required due to regulatory changes.
- Assist with developing and implementing a risk-based compliance monitoring and testing programme, identifying, assessing, monitoring and reporting all material compliance risks across MTNN.
- Protect MTN assets by establishing compliance standards; anticipating emerging compliance trends; designing improvements to internal control structure enterprise wide.
- Avoid legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures; complying with statutory/regulatory requirements.
- Assist with preparing standard and ad-hoc information and data reports to regulators and other stakeholders as required.
- Support in the development of an Ethics Framework and deployment of the framework across the organisation – Act as a Corporate Ethics enforcement agent and Ethical leader and contribute in no small measure in establishing a sustainable ethical culture.
- Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across MTNN.
- Monitor observance of compliance regulations and coordinate with the BRM team.
- Ensure the inclusion of the required level of risk analysis in relation tM&A transactions including requiring appropriate and timely risk analysis during the due diligence phase etc.
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Travel – local and international
Experience & Training
- Minimum of 4 year tertiary qualification / Masters advantageous
- Fluent in English and language of country preferable
- LLB, BL
- 10 years working experience which should include:
- Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- 6 years’ experience in a regulatory affairs function including “hands-on” regulatory compliance strategy within a reputable and structured organization
- In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework
- Effective stakeholder relationship management experience in a telecoms regulatory environment
- Strong and effective business communication (verbal and writing skills)
- Ability to plan and execute numerous complex projects under pressure
- Demonstrated business acumen and superior judgment
- Knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry.
- Experience of communicating with regulators and assisting with regulatory enquiries and inspections.
Training:
- On the job training
- Post Graduate courses in Telecommunications Regulations – relevant courses, seminars, conferences and workshops to include:
- Telecommunications Management training
- Stakeholder Engagement
- Competition Law
- GSM conferences /Industry for a Management Development Program
Minimum qualification
- LLB.
Job Title: Senior Manager, Sales Enablement
Location: Lagos
Job Descriptions
- Extract value from what we already have through B2B focused sales enablement activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
- Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
- Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
- Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
- Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
- Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
- Review market and contribute to the development of marketing strategies for MTNN EBU, demonstrating an understanding of MTNN direction and business strategies.
- Develop detailed sales enablement plans in support of approved strategies in respect of EBU, organizing and monitoring resources and periodically reporting progress of plans.
- Create messaging that allows the Sales force to have consistent, effective and engaging conversations with prospects and customers at each stage of the sales cycle
- Develop a range of customer testimonials for external/internal use, including written case studies.
- Conduct win/loss interviews and perform ongoing analysis.
- Manage the rollout, adoption and knowledge transfer on best practices on how to leverage key sales tools across the sales cycle
- Manage the content repository of sales tool assets
- Measure the level of usage across tools to provide guidance on business impact, areas for improvement, and additional future projects
- Help develop and implement a standard sales on-boarding program.
- Collaborate in the development of a social media plan to support the product/solution/offering release, as well as its ongoing lifecycle management.
- Lead or assist in the creation of enablement content for direct and indirect sales resources (e.g. playbooks, battle cards, scripts, presentations, training modules and demos).
- Develop a suite of sales enablement tools that spans the sales cycle, enabling the Sales force to drive higher levels of efficiency, effectiveness and overall professionalism.
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Regional, national and international travel.
Experience & Training
- Appropriate tertiary qualifications – Analytical background
- 10 years work experience which includes:
- Manager track record of 3years or more; with at least 3 years in B2B
- Worked across diverse cultures and geographies advantageous
- 4 years management experience in sales and marketing, strategy development and implementation
- Experience in working with sales tools
- Experience in coaching/knowledge transfer role
- Marketing Management and Decision Taking courses
- Presentation skills
- Management development programmes
Minimum Qualification
- BA, B.Ed, HND, B.Sc or B.Tech
How to Apply
Click here to apply
Deadline 18th February, 2016.
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