We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
We are recruiting to fill the position of:
Job Title: Customer Project Manager
Req ID: 119767
Location: Lagos
Job Summary
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks
- Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
- Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
- Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
- Manage project finance: ensure financial system monitoring
- Develop the business: participate to contract preparation & to pre-sales meeting
- Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Core Competences:
- Leadership skills
- Consultative skills
- Financial understanding
- Business understanding
- Sales & business development skills
- Customer insight
- Negotiation & argumentation skills
- Project management skills
- Problem solving
- Presentation & communication skills
- Entrepreneurial & Commercial Thinking
- Persuading & Influencing
- Analyzing
- Leading & Supervising
- Relating & Networking
- Delivering Results & Meeting Customer Expectations
- Planning & Organizing
Preferred Qualifications & Experience Requirements
- PMI certifications
- Project Sales Process
- Contract management
- 3rd pp suppliers management experience
How to Apply
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