Simeon’s Pivot Resources – Our clients, in various Sectors, is recruiting to fill the following positions below:
Job Title:Social Media Marketer
Job Descriptions
To promote and spread awareness about the company services.
Creating and sending email campaigns.
Give timely feedback/Responses
Posting and updating social media page
Advising about new trends.
Managing the development and launch of display advertisements
Marketing and promotion of the company’s Services to clients using social media, internet marketing and so on.
Develop creative strategies to retain the clients.
Research the market for identifying new business opportunities.
Provide prompt and courteous service to all customers.
To create new and innovative marketing strategies which strengthen the market position of the services
Creating and distributing a regular e-newsletter, as well as using social media to interact with customers.
Influences customers to patronize the company’s services by following a prepared sales talk to give service information and price quotations.
Qualification/Experience
Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
1-3 years’ experience with good customer service
Experienced Social Media Marketer in a Courier Company will be an added advantage
Knowledge, Skills and Competency
Confident and self-motivated
Product knowledge
Excellent team player
Must be able to handle the day to day responsibilities
Having good written and spoken communication abilities.
Critical thinking skill.
Independent.
Being able to work on several projects at the same time.
Having high attention to details.
Having teamwork skills.
Having networking abilities.
Being able to understand social media.
Having problem solving skills.
Must be computer literate
Courteous and polite
Job Title:Client Service Officer
Job Responsibilities
Welcome customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
Skills and Competency Requirements
Having a friendly and engaging personality.
Comfortable working with members of the public.
Should have a confident manner.
Must be helpful and polite.
Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, beauty products
Able to work as part of a sales team.
Knowledge of inventory techniques.
Should be of a smart appearance and articulate.
Qualification/Experience
Minimum of OND
Must have the knowledge and skill in skin care.
Experience: at least 1-2 years
Job Title:Driver
Qualification/Experience
Minimum of SSCE
Must have a valid driver’s license
At least 2-5years
Candidate must have a vast knowledge and experience of Lagos terrain
Qualities:
Punctuality
Positive attitude
Excellent verbal communication
Professional appearance
Ability to read maps efficiently
Able to multi-task and work in a fast-paced environment
Diligent attention to detail
Diligent attention to safety
Maintain driver logs and complete pre-trip inspections.
Job Title:Accounting Technician
Job Description
Process and pay invoices
Record receipts and payments
Prepare and check ledger balances and other monthly accounts
Complete and submit tax returns, VAT returns and Insurance claims.
Handle company expenses
Update computerized accounting systems
Maintains and reconciles subsidiary and control accounts.
Compiles basic data for special and regular financial statements and reports.
Determines whether expenditures have been made in accordance with valid procedures and within budgetary constraints.
Undertaking administrative tasks such as administering payroll and arranging payments for invoices.
Prepares and maintains procedures manual for units supervised.
Journal entry processing
Determines whether revenues have been properly recorded.
Prepares expenditure and revenue claims, and routine periodic accounting reports.
Qualification/Experience
Minimum OND in Accounting/ Finance
Must be a Qualified AAT
2 to 5 years hands-on Accounting experience
Preferably experience in the Courier industry.
Knowledge, Skills and Competency:
Accounting and bookkeeping principles, practices and procedures
Office practices and procedures in processing and recording accounting or bookkeeping
Perform arithmetic calculations accurately
Communicate effectively orally and in writing
Spreadsheet and word processing programs
Reconcile accounting and computer reports
Job Title: Customer Service Officer
Job Description
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle service inquiries
Provide pricing and delivery information
Perform customer verification’s
Set up new customer accounts
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Manage customers’ accounts
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer databases
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
Qualification/Experience
Minimum HND/B.Sc in Management or Social Science discipline
Professional Customer service certification will be an added advantage
2 to 5 years customer service experience, Preferably in a Courier company
Knowledge, Skills and Competency:
Interpersonal skills
Communication skills – verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation
Adaptability
Ability to take Initiative
Stress tolerance
Job Title: Marketing Executive
Qualification/Experience
Minimum HND/B.Sc in Marketing or related discipline
2 to 5 years’ experience with good customer service.
Experienced Marketer in a Furniture company will be an added advantage.
Job Description
Generating new clients for the company.
Marketing and selling of Courier services to clients.
Ensure proper management of account.
Must be able to manage clients for more business.
Create a good personal encounter whether through telephone or in person.
Develop business proposals for new and existing customers.
Provide prompt and courteous service to customers.
Ensuring that effective methods are put into place
To ensure client satisfaction and consistent growth in revenue.
Achieving annually agreed objectives including target revenue and other targets.
Knowledge, Skills and Competency
Excellent knowledge of a wide range of marketing techniques and concepts
Be an excellent communicator
Be able to respond well to pressure
Confident and self-motivated
Excellent team player
Must be able to handle the day to day responsibilities
Must be computer literate
Courteous and polite
Commercial awareness
Be well presented with a professional manner
Be able to work with target.
Job Title:Data Entry Officer
Job Description
Manage all back-ends of the company through software
Prepare, compile and sort documents for data entry
Verify data and correct data where necessary
Obtain further information for incomplete documents
Enter data from source documents into prescribed computer database, files and forms
Check completed work for accuracy
Store completed documents in designated locations
Maintain logbooks or records of activities and tasks
Respond to requests for information and access relevant files
Comply with data integrity and security policies
To update and maintain information on computer systems
Assist in the administrative functions
Open and manage accounts for staff on the Courier software
Co-ordinate communication between the dispatch/ Admin courier software
Manage day to day transaction with the software
Reporting
Track unattended shipments for immediate action.
Other responsibilities as deemed fit to assign to him/her.
Qualification/Experience
At least OND in Office Technology Management or qualification in a related discipline
1 to 3 years’ experience with good customer service.
Experienced Data Entry Officer in a Courier Company will be an added advantage
Knowledge, Skills and Competency:
Data entry skills
Planning and organizing
Accuracy
Information collection and management
Problem solving
Attention to detail
Decision making skills
Communication skills
Confidentiality
Ability to work under pressure
Microsoft applications
Knowledge of administrative functions
Job Title:Online Shop Administrator
Job Description
Opening and managing new shops
Managing of old shops
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Advocate best practices and research new industry trends/opportunities for increased web sales
Respond to all online customer enquiries in a timely manner.
Administer all online orders, including picking, packing and dispatching of stock and processing returns and refunds.
Knowledge, Skills and Competency
Proven successful experience in online store management
Powerful leading skills and business orientation
People and customer management skills
Strong organizational skills
Good communication and interpersonal skills.
Qualification/Experience
Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
1-3 years’ experience with good customer service
Experienced Online shop management in a Courier Company will be an added advantage.
Job Title: Secretary
Job Description
Files management/ archiving
Coordinates office management activities.
Arrange for outgoing mail and packages to be picked up.
Prepare confidential and sensitive documents.
Answers telephone communications and record messages
Assists in creating and revising forms; proposes procedures, formats, and standards for office correspondence
Prepares minutes of meetings from notes and/or recordings
Assist in the planning and preparation of meetings, and conference
Account and invoices management.
Knowledge, Skills and Competency
Planning and organizing
Accuracy
Information collection and management
Problem solving
Attention to detail
Typing Skills
Decision making skills
Communication skills
Confidentiality
Ability to work under pressure
Microsoft applications
Knowledge of administrative functions.
Qualification/Experience
At least ND in Secretarial Studies/Office Technology Management or qualification in a related discipline
At least 1-3years experience with good customer service.
Experienced Secretarial duties in a Courier company will be an advantage.
How to Apply
Applicants should forward their CVs to info@simeonspivot.com with position and location as subject title e.g Client service Officer (Lekki Lagos State).
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