G4S is the world’s leading global, integrated security company specialising in the delivery of security and related services to customers across six continents.
The group is active in more than 100 countries, and is the largest employer quoted on the London Stock Exchange with over 610,000 employees and has a secondary stock exchange listing in Copenhagen. We play an important role in society – our employees deliver services that create a safe and better environment in which millions of people live and work.
Job Title: Project Manager
The Project Manager will coordinate the provision of contractual and ad hoc security services to the customer within their portfolio, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.
Main Responsibilities:
Effective management of the contract financial performance:
Initiate cost saving model and controls
- Gross Margin Management
- Direct Wage control / Employee Relations management
- Overheads control
- Contract profitability
- Existing Revenue Growth
- Escalations are achieved
- Manage the contracts cash flow
- Deployment Security Officer management
Effective management staff within contract:
Effective Organisation
- Staff turnover analysis, proper allocation of staff to positions and structure.
- Effective labour management including rosters and shift patterns
- Management of overtime and annual leave
- Undertake other activities as required.
Development
- Succession Planning and Employment Equity
Supervision
- Staff motivation levels
- Ensuring that performance assessments of all subordinate employees are conducted and corrective action implemented where necessary
- Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code
- Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
Effective management of Operations:
Client retention and customer service levels
- Ensuring that site meetings are held on an ongoing basis
- Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements
- Ensuring that all required formal customer meeting are scheduled, attended and minute
- Maintenance of client relationship and ensuring client retention
Operations Process management – adherence to quality standard
- Ensuring that absenteeism is maintained within established norms
- Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime
- Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times
- Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments
- Effective labour management and rostering
- Liaison with regards to invoicing, accuracy of such and securing payment
Shared Best Practice
- Specific examples of implementation of Best Practice from other regions
Effective management of business development function:
New business development
- Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customer, driven by the promotion of integrated security solutions
Competitors evaluations
- Demonstrate a thorough understanding of the competitor environment faced by the region
Desired Skills and Experience
- At least 5 years experience in manned guarding operations in a supervisory capacity
- At least 2 years experience of managing security at a mine or large industrial plant with a force of 200+ men
- Experience in manpower planning / project administration
- Competent in Excel
- Able to communicate at senior management level
- Numerate
- Valid driving license
- Fluent in English
Desirable
- French language skills
- Nigerian passport
How to Apply
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