Career Opportunities at Ventures Platform

• In this role you will assist your team lead to deploy provide qualitative front desk, internal customer service support and business operations duties within the unit.

He or she will also be responsible for carrying out the following activities:

• Providing best practice front of office management systems that include visitor receipt & management, telephone systems management and client service management
• Responding to all inbound/walk-in calls/enquiries and forward on to relevant departments/employees/clients as and when applicable
• Providing support and supervision to the office assistant and pool driver in order to ensure they each carry out their duties promptly and ensure that they are working within the set facility and fleet management schedules
• Maintaining and regularly updating a database of all suppliers/vendors with full contact details and any other pertinent information
• Alongside the office assistant (VP) and procurement officer (EPG) maintain supplies of stationery and equipment
• Assisting team lead during the arranging of onsite meetings and conferences
• Creating and maintaining weekly inventory, fleet and facility management record sheets

Requirements
The ideal candidate will have the following relevant work experience and competencies:

• Proven experience managing an information or front desk system;
• Excellent communication skills (written and verbal);
• Excellent internal and external customer service;
• Great interpersonal and relationship building skills;
• Strong work ethics and personal initiative; and Excellent organizational and task management skills.

• We are looking to hire dynamic, smart and forward thinking individuals to join our workforce at Ventures Platform- a “hybrid” Incubator that offers training, mentorship, seed funding, shared services and incubation to existing and aspiring tech entrepreneurs with unique ideas in Health Tech, Government Tech, Agric. tech. Their current vacancy is that of a programme manager.

In this job role, the programme manager will be responsible for the following:

• Entrepreneurial management and development
• Creation of operational procedures and policies
• Relationship management (stakeholders, all project sponsor(s), project team, project owner(s) and investors
• Building of internal and external branding, marketing and communication systems
• Financial and business operations systems management

Job Duties
The duties for this job function will include but not be limited to:

• Coordinating the day – to – day business and finance operations of Ventures Platform
• Overseeing operations of both the co-working space and the incubation space
• Alongside the CEO, develop and implement strategies needed to drive the growth of ventures platform
• Identifying, cultivating, and soliciting support for incubation efforts and lead entrepreneurial education
• Ensuring that Ventures park serves the local community with a healthy mix of free and paid events
• Managing Customer Relationships to ensure annual business retainer ships are made
• Taking ownership of the quality of all outputs form VP by ensuring strict standards are adhered to and all processes are documented and audited periodically
• Ensuring that monthly sales and Revenue Generation targets are attained by the unit
• Take ownership of the quality of all outputs form the business unit, by ensuring strict standard are adhered to and all processes are documented and audited periodically.

Requirements
The ideal candidate will have the following skill set and behavioural competencies: understanding of:

• Business incubation programs and or hospitality management systems;
• Marketing/salesmanship principles;
• Research methods;
• Business development finance as well as the ability to:
• Develop customized proposals and information packages;
• Close transactions with potential clients;
• Build strong relationships between the business community, local government, and the Company;
• Communicate and use of interpersonal skills to interact with coworkers, supervisor, the general public, etc.

• We are looking to hire dynamic, smart and forward thinking individuals to join our workforce in Ventures Platform.
• We are a “hybrid” Incubator and we offer training, mentorship, seed funding, shared services and incubation to existing and aspiring tech entrepreneurs with unique ideas in Health Tech, Government Tech, Agric. tech and “Tech as an enabler”. Our current vacancy is that of a pool driver.
• The pool driver will be responsible for driving employees and visitors to and fro their destinations and maintenance of assigned vehicle.

Other duties shall include but not be limited to:

• Drive all VP personnel and official guests/visitors as and when required
• Service car and determine if repairs are needed
• Get oil changed and fluids checked regularly
• Vacuum and clean interior of car
• Wax and wash exterior of car
• Ensuring that assigned vehicle is equipped with necessary amenities
• Checking car condition daily
• Pick up and throw away debris after passengers have exited the vehicle
• Carry packages and luggage to required destination as and when required
• Perform errands as and when required

Requirements

• The ideal candidate will be Must be able to address colleagues in corporate/diplomatic manner;
• Should have a flexible approach to work;
• Should be organized; Must have a neat appearance;
• Must be reliable and polite and should have good vision and hearing.

• Utilizing the in house ordering system, take food orders as and when required
• Serve all orders as and when required
• Attend to walk in customers
• Assist café manager run errands and make purchases
• Dust furniture, equipment, partitions, walls of kitchen etc
• Clean and disinfect sinks, countertops, tables, chairs, refrigerators, microwaves in kitchenette
• Replenish supplies in the kitchen
• Sweep, mop, vacuum and/or hand scrub floors using brooms, mops and vacuum cleaners
• Wipe down walls and woodwork, doors, wall hangings, baseboards, etc

Requirements

• The ideal candidate must have relevant previous work experience (preferably within the hospitable sector); be customer service oriented; be Personable and hospitable;
• Must be able to address colleagues in corporate/diplomatic manner;
• Should be Highly organized; and have excellent time management skills.

• He or she will be responsible for providing qualitative concierge, internal customer service and business operations systems.
• Other duties shall include but not be limited to:
  • Creating and deploying comprehensive business operations systems – food and beverage; maintenance, information desk, fleet and facility management
  • Act as the concierge and liaison officer for VP’s clients. Services will include: guest relations management; bookings of office spaces and management of food ordering system
  • Oversee the following essential central services – office & landscape maintenance, cleaning, and waste disposal.
  • Organize business operation’s staffing patterns and ensure the number of staff required to meet demand are available within any set schedule
  • Maintain equipment via the creation of monitoring systems and development of preventive maintenance programs
  • Alongside the HR and OD department, handle administration in all HR functions: mainly Recruitment, Performance Management and leave administration
  • Support the department to carry out required research activities during projects, report writing session and metrics compilation
  • Prepare weekly reports on all internal customer complaints/ feedbacks. Reports should include all relevant communication, observation and findings within the internal customer environment

Requirements

• The ideal candidate will have the following relevant work experience and behavioural competencies: Previous experience in managing multidimensional business operations systems;
• Excellent communication skills (written and verbal);
• Extroverted and analytical in nature; Great interpersonal and relationship building skills;
• Service orientation; Strong work ethic and personal initiative;
• Excellent organizational and task management skills and Excellent Client service orientation.