Save the Children is a leading international organization helping children in need around the world. First established in the UK in 1919, separate national organizations have been set up in more than twenty-eight countries, sharing the aim of improving the lives of children through education, health care and economic opportunities, as well as emergency aid in cases of natural disasters, war and conflict.
In Nigeria, Save the Children has been working since 2001. The early focus was on getting children actively involved in shaping the decisions that affect their lives. Today, Save the Children is working in seven federal states – Zamfara, Yobe, Jigawa, Katsina, Kano, Bauchi and Kaduna – focusing on providing basic healthcare and protecting children.
We are recruiting to fill the position below:
Job Title: Case Management Officer
Location: Borno
Role Purpose
- This position is responsible for ensuring proper and quality implementation of the Case management component of the Child protection programme.
- S/he will need to co-ordinate with other Emergency Response team members and SC staff, especially Implementation Management, health, education and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
- S/he will need to ensure response to immediate child protection issues with simultaneous consideration of longer term needs and possible scenarios.
- Depending on the situation the specialist may need to take a very active role in technical co-ordination, support and advocacy with the country specific child protection Clusters and other stakeholders and technical agencies relevant to the sector.
Key Areas of Accountability
- Facilitate all trainings on case management for case workers
- Collate and compile all work plans and share with SCI weekly.
- Conduct referral and protection mapping (any other assessments)
- Lead the formation and initial training of foster parents
- Ensure meetings and activities hold monthly
- Ensure all documentation, reports, and records are maintained per agreed procedure, and information is provided on community activities as required.
- Facilitate mentoring and coaching of case workers on various topics, as outlined in the implementation plan.
- Maintain documentation and CPIMS systems at the community/state office level: under the guidance of CPIMS Officer, Work with the SCI Field Manager to ensure that all financial activities conducted in camps are properly documented in line with Donor procedures and with SC policies.
- Ensure all cases are case managed with confidentiality clause adhered to
- Coordinate case conference meetings
- Daily supervision of the Child protection case workers.
- Ensure that case workers are trained on UASC and registration of the children
- Ensure the quality of the inter-agency case management tools
- Report general protection issues present in the camps to SCI protection Advisor
- Participate in the CP assessment and analysis process
- In coordination with the CP team, support regular participatory activities with different groups of children to identify issues affecting children in camps and assists team to develop appropriate responses.
- Must adhere to the child safeguarding and protection policies and reporting standards.
- Write and submit weekly activity reports.
- Other ad hoc tasks as requested by Line Manager.
Qualifications and Experience
Essential Criteria:
- University Degree or equivalent in Social Work, Social Science, Development studies or equivalent combination of relevant training and experience
- Between three and four years of work experience in Protection work, supervision, community mobilisation and distributions and solid understanding of the actual Nigeria Emergency context.
- Proven ability to supervise a CP project with holistic approach and integrated to child protection right
- Speaking fluent English, and other languages of Northern Nigeria is an advantage
- Computer literate
Desirable Criteria:
- High level of personal integrity, commitment and professional responsibility
- Excellent communication skills,
- Team player with strong leadership skills
- Mature personality with life experience is an advantage
- Able to be a self-started and work in challenging contexts and fragile environment.
How to Apply
Click here to apply online
Location:
Borno, NigeriaRole Purpose
- This position is responsible for ensuring proper and quality implementation of the Case management and other components of the Child protection programme.
- S/he will need to co-ordinate with other Emergency Response team members and SC staff, especially Implementation Management, health, education and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
- S/he will need to ensure response to immediate child protection issues with simultaneous consideration of longer term needs and possible scenarios.
- Depending on the situation the specialist may need to take a very active role in technical co-ordination, support and advocacy with the country specific child protection sector and other stakeholders and technical agencies relevant to the sector.
Duties and Responsibilities
- Responsible for technical supervision and training of all case workers working with the UASC.
- Daily supervision of the Child protection case workers.
- Ensure that case workers are trained on UASC and registration of the children
- Ensure the quality of the registration forms:
- Make referrals of the registered children to the Ministry of women and social development.
- Ensure that children are followed up and receiving proper case management.
- Ensure that cases are prepared for case discussions/ case management meetings
- Ensure partner staff are well supported to implement the entire project
- In collaboration with the CP coordinator conduct trainings for the partner staff, the ministry staff and other stake holders.
- Ensure that all activities under his/her supervision are conducted so as to comply with the obligations of the SC beneficiaries, staff and other stakeholders under his/her jurisdiction, in accordance system of quality supervision, including the CPiE minimum standard and SPHERE standards
Program implementation and development:
- Identify gaps in service provision to Internal Displaced Children, with a special attention to UASC and proactively referring and advocate for those gaps to relevant in coordination with the CPiE coordinator
- Together with the case workers ensure vulnerability of the identified and registered children are responded to involvement of the community where appropriate ensuring the best interest of the child.
- Establish/maintain a regular system of project evaluation and progress monitoring, using both qualitative and quantitative indicators, data collection, feeding into program adjustments and regular reporting as well as advocacy and new programme development
- Undertake any other roles as may be assigned by the
Representation:
- In collaboration with the SC CP Officer, Co Lead with the Ministry of Women Affairs and social development to ensure case management meeting are carried out regularly.
- Coordinate with the CP sub sector (Coordination at the field level) in order to assure that adequate and children centered solutions are taken in consideration in the strategic planning of activities
Reporting:
- Ensure the cases that are identified and registered are captured correctly and shared with the M&E officer.
- Ensure that all interventions in regards to UASC are captured appropriately, Including follow ups and referrals.
- Report weekly, monthly and quarterly on case management in the field as requested.
- Report weekly, monthly and quarterly on the CP interventions in Borno state.
Reporting relationships:
- The Child Protection in Emergency Officer is the technical supervisor for all case workers who work in case management and a closely work with the implementing partner’s officers.
Skills and Experience
Essential:
- University degree in Social Work, Social Science, development studies or equivalent combination of relevant training and experience
- Between three and four years of work experience in Protection work, supervision, community mobilisation and distributions and solid understanding of the actual Nigeria Emergency context.
- Proven ability to supervise a CP project with holistic approach and integrated to child protection right
- Speaking fluent English, and other languages of Northern Nigeria is an advantage
- Computer literate
Desirable:
- High level of personal integrity, commitment and professional responsibility
- Excellent communication skills, and able to use HF, VHF radios
- Team player with strong leadership skills
- Mature personality with life experience is an advantage
- Able to be a self-started and work in challenging contexts and fragile environment.
How to Apply
Location:
AbujaRole Purpose
- The post holder will lead the design, development and management of Knowledge Management and Learning initiatives across the country programme, creating and institutionalizing innovative and pragmatic approaches.
- The post holder will provide technical oversight for knowledge management across all programs and operations functional units.
Key Areas of Accountability
System Design and Roll-Out:
- Working closely with the Head of MEAL, design SCI’s approach/strategy to knowledge management and learning, setting down the minimum requirements and ensuring that it complements and forms part of the overall MEAL system
- Ensure that a learning culture is fostered within the organisation and the KM&L is an integral element of programming
- Work closely with PDQ team members to promote understanding of the importance of KM&L to achieve quality programming
- At the CO level be a key link between the PDQ and Programme Implementation Strategy teams, to ensure that KM&L is promoted as a key tool in programme management and strategy development
- Through the MEAL Coordinators, support field offices to prioritise KM&L and identify entry points
System Management:
- Keep track of all project evaluations and, in coordination with technical / project managers, design evaluation TORs, provide briefings to consultants and provide logistical support to ensure evaluations happen smoothly
- Capture and disseminate lessons learned from evaluations and follow up on action planning, maintain a lessons learned database
- Ensure that learning is accessed and used as an integral part of programme design and implementation
- As required provide trainings to raise awareness on the importance of learning
- Lead knowledgebase planning, initial load execution and all future maintenance planning. Composes a range of strategies and practices used at organizational level to identify, create, represent, distribute, and enable adoption of new organizational knowledge.
- Determine long-term and short-term strategic plans to achieve the objectives of the organization. Provide guidance to subordinates to achieve goals in accordance with established policies.
Program Development:
- With the Head of MEAL, feed into programme and proposal design to ensure that new programme design is based on previous learning
- Make sure that technical managers have easy access to learning documents for reference purpose
Communication and Reporting:
- Coordinate, collaborate and oversee best practice consolidation with all thematic areas, ensure that the knowledgebase is configured appropriately for optimum performance and widely adopted use.
- Promote learning in the country office, particularly on issues of programme quality. Regularly analyze and produce reports on best practices and case studies; ensure new analysis and information is available, including for the forthcoming communications strategy
- Ensure effective storage of assessment, surveys and evaluations and/or organizational knowledge on the shared folders, and to use this knowledge base to promote learning across the organisation
- To manage and lead on key pieces of M&E research and development, for example providing advice on how SC determines issues of attribution/contribution
- One-pagers describing the project, key activities, approaches, outcomes and impacts;
- Produce case studies, best practices; lessons learned and project audit documents for internal and external use;
Qualification, Skills and Experience
- Post graduate qualification in a knowledge management and/or development related area – (Information, Communication, Economics, Public Policy, Development Management, International Relations, Business Administration etc.)
- 10 years of overall relevant professional experience, including in knowledge management.
- Experience in developing/managing knowledge management systems/programmes
- Advanced experience with current KM technologies, including Web and Enterprise 2.0.
- Experience in leading/managing knowledge product development and dissemination. Substantial understanding of knowledge management theory, practice and tools
- Highly developed interpersonal and communication skills including influencing, negotiation and coaching
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
- Strong results orientation, with the ability to challenge existing mindsets
- Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
- Ability to present complex information in a succinct and compelling manner
- Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
Desirable:
- Local language skills (Ability to communicate in Hausa and other local languages will be an advantage).
How to Apply
Deadline:
24th May, 2016.
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