Ventures Platform is a “hybrid” Incubator that offers training, mentorship, seed funding, shared services and incubation to existing and aspiring tech entrepreneurs with unique ideas in Health Tech, Government Tech, Agric. Tech, Fin Tech and “Tech as an enabler”. We are looking to hire dynamic, intelligent and forward thinking individuals to join our team and work out of our innovation campus in Abuja.
We are recruiting to fill the position of:
Job Title: Front Desk and Members Service Executive
Location: Abuja
Job Descriptions
- In this role you will act as ventures’ platform internal brand ambassador by promptly and efficiently attending to all walk in and internal customer requests.
He or she will also:
- Answer customers’ questions and provide information on all VP services including incubation co-working, social and lifestyle services.
- Complete membership transactions and on-board paid members with access cards and other needed tools.
- Provide best practice front of office management systems that include visitor receipt & management, telephone systems management and client service management
- Respond to all inbound/walk-in calls/enquiries and forward on to relevant parties as and when applicable
- Provide support and supervision to the office assistant and pool driver in order to ensure they each carry out their duties promptly and ensure that they are working within the set facility and fleet management schedules
- Process new member applications and fees
- Provide concierge services inclusive mail handling, member services etc.
- Create and maintain weekly inventory, fleet and facility management record sheets
Requirements
To succeed in this job role, you must:
- Be friendly, adaptable and flexible in your approach to work
- Have excellent command of English Language both oral and written
- Be able to provide excellent front desk and internal customer support
- Be highly proficient in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint)
- Able to work remotely with minimal supervision
Location:
AbujaJob Descriptions
- With a focus on sales and event management, this role will be responsible for achieving all set sales and subscription targets and successfully deploying a calendar of events that will serve the VP community members interests.
He or she will also:
- Create and implement appropriate marketing and sales of VP’s offerings including events, spaces, membership, and the café
- Service existing accounts, process renewals, obtain new orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients
- Ensure that all VP’s spaces have a healthy pipeline and maintain full occupancy at all times
- Prepare presentations, proposals and sales contracts
- In conjunction with other team members, propose a calendar of relevant community events, gain approval and plan the execution of these events on the VP campus
- Engage with prospects, as agreed, via telephone calls and visits to make presentations, submit proposals or make pitches to sell our products and services
- Effectively follow-up on all generated and assigned leads
- Ensure that all VP events are high quality an add value to members of the community
- Gather feedback and recommend changes to marketing, sales and events strategy
Requirements
The ideal candidate will have:
- Experience with sales and events management
- Excellent communication skills (written and verbal)
- Great interpersonal and relationship building skills
And be:
- Extroverted and analytical in nature
- Client service orientated
Job Title: Co-working and Facility Manager
Location: Abuja
Job Description
This position manages the Co-working office facilities, campus boarding facilities and all other campus facilities. He or she will be responsible for driving growth in membership and patronage of the café, ensuring excellent customer service and experience to members of the community, managing day-today logistics and administrative functions of the campus and providing business operations support that includes total facility management. He or she will also:
- Coordinate the day – to – day business and finance operations of Ventures Platform’s co-working space and café.
- Ensure full occupancy and a steady pipeline for VP co-working and rental spaces all year round.
- Manage a rich calendar of events and activities that will stimulate and serve the needs of the VP community.
- Manage the auxiliary VP services including the concierge, gym and café to ensure optimal service delivery and sustainability
- Implement robust facility management, customer relationship management and members only initiatives required to maintain the growth of ventures platform’s co-working space
- Ensure that Ventures park serves the local tech community with a healthy mix of free and paid events
- Ensures that VP maintains and environment that is conducive for all its members including co-working space subscribers, incubates, visitors and other stakeholders.
- Maintains the internal business environment, technology and security and other administrative functions as the facility manager of the VP campus.
- Effectively manage subordinates to ensure the department surpasses all set service level agreements while ensuring they work within standard operating procedures
Requirements
The ideal candidate will have Knowledge of:
- Business operations systems
- Facility management systems
- Events and program management
- And must:
- Enjoy interacting with people and facilitating relationships
- Enjoy arranging and organizing details
Job Title: Facility Maintenance Officer
Location: Abuja
Job Description
The facility Management and maintenance officer will be responsible for repairs, property maintenance, renovations and handling of any other odd jobs as and when required:
- Electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses, generator, etc
- Carpentry & General Construction: woodwork, sanding, painting, etc
- General Plumbing: Toilets, faucets, fix leaks, etc
- Facility Repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, etc
- Outdoors: landscaping and lawn maintenance
Requirements
He or she must also be:
- Knowledgeable in many aspects of repair & maintenance work
- Dependable
And should:
- Have good verbal communication skills
- Be able to read, write, and follow written and oral instructions
- Be a team player and able treat co-workers with respect
Job Title: Communications and Brand Optimization Specialist
Location: Abuja
Job Description
- This job role will be responsible for managing/updating of all Ventures Platform’s social media channels; creating and deploying corporate communications campaigns, management of all PR and Branding optimization schemes within VP’s internal/external communities.
He or she will also:
- Use all forms of media and communication to build, maintain and manage the reputation of Ventures Platforms
- Collect, research, and prepare communication materials for external and internal audiences
- Manage social media handles and channels for VP
- Plan, develop and implement all PR strategies and Manage the Public Relations aspect of a potential crisis situation.
- Organize events including press conferences, exhibitions, open days and press tours
- Write and edit in-house newsletters, case studies, speeches, articles and reports
- Act as liaison officer between VP and members of the media houses, news agencies, individuals and other organizations
- Prepare and supervise the production of graphic designs, publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programs
- Be the recipient of all incoming communication to Ventures Platform.
Requirements
He or she must:
- Have excellent communication skills (written and verbal)
- Be extroverted and analytical in nature
- Have great interpersonal and relationship building skills
- Be Service orientated.
Job Title: Incubation Program Manager
Location: Abuja
Job Description
- The Incubation Program Manager will be the prime interface for incubation cohorts, investors mentors and other service providers.
- He/she will be responsible for managing the development, planning, execution and operations of Ventures Platform’s Incubation programs.
He or she will also be responsible for:
- Coordinating the day – to – day operations of the Incubation Program of Ventures Platform
- Developing and managing learning modules and curriculums focused on Entrepreneurial management and development of start-ups
- Relationship management between incubates and mentors, stakeholders and investors
- Identifying, cultivating, and soliciting support for incubation efforts
- Managing the series of activities that form part of the incubation program in Venture Platforms
- Ensuring that Ventures Platform serves the local tech community with a healthy mix of events and programs
- Carrying out all activities to ensure the start-ups are ready for demo day and are sustainable
- Liaising with investors, tech enthusiasts and other stakeholders as and when required
- Vetting and supporting the selection of start-ups to join VP’s Incubation portfolio
- Establishing a network of mentors and manage their interactions within the incubation program
- Forge partnerships with other organizations for providing services to incubated start-ups
- Building strong relationships between the business community, government, and the Company
Requirements
The ideal candidate will have Knowledge of:
- Business incubation programs.
- Technology ecosystem in Nigeria
- Business Finance, business Valuation and forecasting
Job Title: Incubation Program Executive
Location: Abuja
Job Description
- The Incubation program executive will work directly with his or her team lead and provide support for the development, planning, execution and operations of Ventures Platform’s Incubation programs.
He/she is responsible for:
- Heavy calendar management
- Providing key logistics services and planning for events & programs
- Assisting in pipeline/forecast preparation and management
- And will also work alongside his or her team lead in order to:
- Coordinate the day – to – day operations of the Incubation Program of Ventures Platform
- Develop and manage learning modules and curriculums focused on Entrepreneurial management and development of start-ups
- Manage the relationships between incubees and mentors, stakeholders and investors
- Identify, cultivate, and solicit support for incubation efforts and lead entrepreneurial education
- Manage the series of activities that form part of the incubation program in Venture
- Ensure that Ventures Platform serves the local tech community with a healthy mix of events
- Vet and support the selection of start-ups to join VP’s Incubation portfolio
- Establish a network of mentors and manage their interactions within the incubation program Forge partnerships with other organizations for providing services to incubated start-ups
- Build strong relationships between the business community, government, and the Company
Requirements
The ideal candidate will have Knowledge of:
- Business incubation programs.
- Technology ecosystem in Nigeria
- Training and Capacity Building
How to Apply
Interested and qualified candidates should send their CV’s and cover letter to us via email to: careers@emergingplatformsgroup.com
Note: Should you meet our job requirements, we will get back to you in order to schedule a job interview.
Deadline:
30th May, 2016
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