Fresh Jobs at Catholic Relief Services (CRS) in FCT, Kaduna, Lagos and Akwa Ibom

Job Title: Case Management and Referral Technical Specialist 
Locations: FCT, Kaduna, Lagos and Akwa Ibom 
Department: Programs    
Reports To: Case Management and Referral Technical Advisor 
Band: D-2 
Background
4Children will implement a two year project focused on providing technical assistance to PEPFAR OVC implementing partners (IPs), Government of Nigeria entities and networks to graduate and transition OVC households and children from care and support. To support these efforts, the project will strengthen programming around sustainability planning, case management and referral of OVC and vulnerable households to health facilities, household economic strengthening activities parenting, and youth/adolescent girl programming, as well as supporting the development of a HIV-sensitive social service system.
Job Summary 

• The Case Management and Referral System Technical Officer will support Case Management and Referral System Technical Advisor by providing training, accompaniment and technical support to PEPFAR OVC IPs focusing primarily on case management, but also referral networks.
• S/he will support IPs, particularly during the improvement collaborative to refine their approaches to case management. S/he will liaise with relevant government ministries and programs, schools of social work, and other programs and facilitate learning among IPs pertaining to case management, but also referral networks.
• The Case Management and Referral System Technical Officer will also undertake regular mentoring and visits to the field to review case files and provide supportive supervision of the CSOs with the IPs, documenting promising practices and promoting shared learnings across IPs and other actors.
• The Case Management and Referral System Technical Officer will report to the Case Management and Referral System Technical Advisor.

Specific Responsibilities

• Support the Case Management and Referral System Technical Advisor to identify successful case management and referral models within Nigeria, developing and providing training in relevant guidance, delivery mechanisms, and promising practices.
• Support the Case Management and Referral Technical Advisor to roll out and disseminate updated guidance, standard operating procedures and other job-aids to facilitate case management and referral at the household and community levels to health and social services.
• Conduct training needs and learning assessment for PEPFAR OVC IPs; co-facilitate trainings on case management and referrals.
• Support and accompany OVC IPs to operationalize trainings related to case management and referral networks for sustained linkages among providers.
• Contribute to the development and implementation of tools, approach and strategies that will strengthen case management and referral networks among SMWASDs, SACAs, PEPFAR OVC IPs, health facilities and their partner CSO/CBOs
• Support PEPFAR OVC IPs to oversee quality improvement initiatives and learning exchanges related to case management and referral networks among partners
• Facilitate learning among OVC IPs, government ministries and schools of social work on case management and referral systems.. 
• Support the Case Management and Referral System Technical Advisor to provide technical guidance to strengthen referral networks/mechanisms amongst social service providers and between social service providers and health facilities.
• In collaboration with PEPFAR OVC IPs, undertake regular mentoring and visits to the field to review case files and provide supportive supervision to the CSOs documenting promising practices and promoting shared learnings across IPs and other actors.
• Collaborate with the Case Management and Referral System Technical Advisors to develop and roll out procedures related to graduation and transition of OVC and their households as it pertains to case management, referrals and linkages.

Agency-wide Competencies (for all CRS Staff): 
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results: 

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used by each Technical Advisor to fulfill his or her responsibilities and to achieve the desired results:

• Sets clear goals and manages toward them
• Collaborates effectively with staff and stakeholders
• Manages financial resources with integrity
• Applies program quality standards to project design and organizational learning

MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each program staff to fulfill his or her responsibilities and to achieve the desired results: 

• Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation results to inform decision-making and enhance learning.
• Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action.
• Analysis and Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
• ICT for MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessible.

Supervisory Responsibility: 

• None.

Key Working Relationships 

• Internal: 4Children Core Leadership and Technical Advisors; 4Children Nigeria Technical and Zonal Staff; CRS Nigeria Programming, Finance, Procurement, and HR/Administration.
• External: Donors, 4Children consortium members, government ministries/institutions at the National, State and LGA levels, UN agencies, other PEPFAR implementers including UGM partners, LOPINS and all other PEPFAR OVC IPs, Child Protection and OVC Networks, CSOs, research institutions, and relevant private sector entities.

Personal Skills: 

• Excellent oral and written communication skills in English
• Excellent organizational skills
• Strong analytical and negotiation skills.
• Strong interpersonal, cross-cultural and training/mentoring skills.
• Ability to work effectively in a team-oriented environment

Qualifications 

• Advanced university degree required, preferably in social work or public health.
• Minimum three years of professional experience working on HIV care and treatment and/or OVC programming, including expertise in case management system and referral network design, assessment, implementation, monitoring and evaluation.
• Minimum four years of professional experience working in both healthcare and community-based programming.
• Demonstrated ability to plan and deliver trainings.
• Familiarity with quality improvement science at the health facility and community levels.
• Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook; familiarity with network analysis software a plus.

Travel: The Case Management and Referral Technical Officer will be expected to travel within Nigeria and potentially outside of Nigeria to attend conferences, workshops or other activities related to the project.




Job Title: Knowledge Management Technical Specialist
Location: CARO/Abuja, Nigeria    
Department: Programs
Reports To: 4Children MEAL Technical Advisor
Band: D-2
Background
4Children will implement a two year project focused on providing technical assistance to PEPFAR OVC implementing partners (IPs), Government of Nigeria entities and networks to graduate and transition OVC households and children from care and support. To support these efforts, the project will strengthen programming around sustainability planning, case management and referral of OVC and vulnerable households to health facilities, household economic strengthening activities parenting, and youth/adolescent girl programming, as well as supporting the development of a HIV-sensitive social service system.
 
Job Summary 

• The Knowledge Management and Learning Technical Advisor will be responsible for leading the development and implementation of a holistic knowledge management and learning approach for 4Children in Nigeria in order to systematically promote and capture learning.
• This will include the storage, capture and management of programmatic information that supports learning around sustainability planning, graduation and transition across multiple levels and at scale using written, visual and online formats.
• S/he will lead the development of the learning agenda in Nigeria for 4Children in collaboration with the CRS Nigeria MEAL Coordinator, MEAL Manager and liaise closely with 4Children core team members, especially as it relates to learning and documentation around graduation and transition, case management, linkages, household economic strengthening, parenting, early childhood development and adolescent programming.
• S/he will work closely with 4Children technical staff as well as IPs to design and organize technical exchange visits, webinars and other learning events.
• In addition, s/he will provide capacity strengthening to PEPFAR OVC IPs to appropriately package promising practices, develop and submit conference abstracts and prepare quality posters and oral presentations based on conference guidelines.

Specific Responsibilities
Knowledge Management and Learning: 

• Collaborate with the MEAL Technical Advisor, Program Director, 4Children core team and donors to establish the learning agenda for 4Children in Nigeria.
• With the support of the 4Children Technical Advisors assess, develop and implement strategies, platforms and forums to facilitate knowledge sharing through meetings, conferences, field exchange visits, webinars, social media and other online forums.
• Support the identification, documentation and dissemination of promising practices across States and PEPFAR OVC IPs.
• Ensure documentation of 4Children models including, but not limited to sustainability planning, graduation, case management, linkages, parenting, case management, psychosocial support, early childhood and adolescent programming.
• Contribute to the use of the 4Children data and information management system, ensuring that all country specific data, documentation and reports are indexed and updated in a timely manner and align with project standard operating procedures.
• Oversee the content management of web-based platforms for effective knowledge collection and dissemination of 4Children knowledge products.
• Liaise regularly with 4Children core team engaged in similar activities, including a global Community of Practice around sustainability/graduation/transition.
• Represent 4Children in external meetings, conferences and presentations on 4Children-related knowledge management and learning topics.
• Contribute, as relevant, to global communities of practice organized by the 4Children core team.
• Liaise with the headquarters-based 4Children Knowledge Management Technical Advisor to ensure alignment with overall knowledge and data management approach for the project and compliance with branding and marking requirements.

Communications: 

• Provide a quality check on all external/formal communications produced by 4Children to ensure high quality communication and consistent messaging suitable for the context.
• Assist 4Children in Nigeria to research, write and edit 4Children materials for internal and external audiences (e.g., case studies, lessons learned, basic communication materials, reports, and position papers).
• Support PEPFAR OVC IPs, especially LOPINs and CSOs to prepare abstracts to conferences and prepare presentations for sharing/dissemination of project learning/successes.
• Capture, synthesize, and share information that supports and promotes the project’s vision and objectives.
• Oversee the creation and dissemination of public awareness products including brochures and posters.

Agency-wide Competencies (for all CRS Staff): 
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results: 

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used by each Technical Advisor to fulfill his or her responsibilities and to achieve the desired results: 

• Sets clear goals and manages toward them
• Collaborates effectively with staff and stakeholders
• Manages financial resources with integrity
• Applies program quality standards to project design and organizational learning

MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each program staff to fulfill his or her responsibilities and to achieve the desired results: 

• Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation results to inform decision-making and enhance learning.
• Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action.
• Analysis and Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
• ICT for MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessible.

Supervisory Responsibility: 

• Consultants.

Key Working Relationships 

• Internal: 4Children Core Leadership and Technical Advisors; CRS Nigeria Deputy County Representative for Programming; CRS Nigeria Programming, Finance, Procurement, and HR/Administration, Department of Program Impact and Quality Assurance Technical Advisors in Microfinance, OVC, Agricultural Livelihoods and Capacity Strengthening, and CARO Regional Technical Advisors.
• External: Donors, 4Children consortium members, government ministries at the National, State and LGA levels, UN agencies, other PEPFAR implementers including UGM partners, LOPINS and all other IPs, Child Protection and OVC Networks, research/learning institutions, and relevant private sector entities.

Personal Skills: 

• Excellent oral and written communication skills in English
• Excellent organizational skills
• Ability to work effectively in a team-oriented environment
• Strong interpersonal, cross -cultural and training/mentoring skills.

Qualifications 

• Master’s degree in International Development, Public Health, Communications or related field
• At least 3 years of progressive work experience in communications and knowledge management in a busy, public facing and innovations driven environment
• Minimum 4 years professional experience working in a development setting
• Demonstrated understanding of knowledge management principles
• Demonstrated experience in learning agenda development and program knowledge management
• Demonstrated ability to multi-task, prioritize and meet deadlines
• Excellent ability to synthesize research findings for a variety of audiences
• Experience in establishing and using electronic platforms for information dissemination
• Experience and interest in facilitation and training
• Willingness and proven ability to learn new software and applications
• Ability to work effectively in diverse environments and under pressure.
• Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.
• Proficiency in online sharing platforms such as Adobe Connect, Go to Meeting, SharePoint and others.
• Proficiency in Adobe InDesign a plus

Travel: The Knowledge Management and Learning Technical Advisor will be expected to travel within Nigeria and potentially outside of Nigeria to attend conferences, workshops or other activities related to the project. 





Job Title: Sustainability and Capacity Strengthening Specialist 

Locations: Kaduna, Lagos and Akwa Ibom    
Department: Programs
Band: D-2
Reports To: Organizational and Capacity Strengthening Technical Advisor

Background
4Children will implement a two year project focused on providing technical assistance to PEPFAR OVC implementing partners (IPs), Government of Nigeria entities and networks to graduate and transition OVC households and children from care and support. To support these efforts, the project will strengthen programming around sustainability planning, case management and referral of OVC and vulnerable households to health facilities, household economic strengthening activities parenting, and youth/adolescent girl programming, as well as supporting the development of a HIV-sensitive social service system.
 
Job Summary 

• The Sustainability and Capacity Strengthening Specialist will work as part of a team led by the 4Children Sustainability Director to support PEPFAR OVC IPs as they strengthen the capacity of government and civil society organizations (CSOs) partners to lead, coordinate, and sustain the OVC response in Nigeria. More specifically, the Sustainability and Capacity Strengthening Specialist will be based in one of three zonal offices.
• S/he will provide technical assistance (TA) to IPs in organizational development and private sector engagement.
• The position will focus on:
  • Support the development of novel funding mechanisms;
  • Strengthening key business functions and processes that enhance organizational sustainability of OVC-serving CSOs and networks;
  • Work in collaboration with IP and 4Children staff and technical advisors to ensure systems and processes are in place at the CSO and network levels to facilitate the graduation/transition of OVC and their households, including appropriate case file management;
  • Support planning, monitoring reporting and learning around sustainability, graduation and transition.

Specific Responsibilities
Develop novel funding mechanisms:

• Assist the States, LGAs, CSOs and networks to identify and develop alternative funding sources to sustain, complement and expand the coverage of the OVC services.
• Collaborate with IPs to conduct private sector mapping
• Collaborate with the lead IP, Zonal Coordinator, OVC-serving network, government and the private sector to developed a State-level pooled fund to support vulnerable children
• Support the lead IP, State, network and private sector to put in place a governance structure and accountability mechanisms to ensure transparent management of the pooled fund
• Support IPs to work with CSOs to strengthen their business development skills and marketing
• Support IPs to work with CSOs to diversify funding through social enterprises/cross subsidies; strengthen CSO financial systems and management procedures
• Support IPs to work with CSOs to increase community engagement and mobilization to address the needs of OVC through by increasing transparency and accountability
• Support IPs to work with CSOs to develop a value proposition and conduct value-for-money calculations
• Identify opportunities for linkages with other USG-funded and donors supported projects and organizations to support 4Children Nigeria project objectives.
• Generate novel approaches for fund generation from all sectors of society

Strengthen Business Processes and Systems:

• Provide strategic leadership in the contextualization of standardized approaches to sustainability planning with a focus on strengthening OVC-serving CSOs and networks
• Collaborate with 4Children technical staff and IPs to identify ways to incorporate sustainability planning, graduation/transition into on-going project activities such as social service and health system strengthening, case management and household economic strengthening.
• Identify any gaps in understanding or application, by IP and CSO/network staff, of key sustainability related terms or principles, and address them through dialogue, provision of tools, etc.
• Support IPs to conduct/update CSOs capacity assessments and capacity strengthening plans to align with sustainability plans; ensure that findings for any additional capacity assessments in the areas of sustainability, linkages, household economic strengthening, planning, quality improvement, knowledge management and learning are incorporated into capacity strengthening plans.
• Support IPs to develop capacity strengthening approaches to address the needs of partner CSOs/networks based on assessed; approaches will include a mix of mentoring, on-the-job training, exchanged visits and limited targeted, outcome-focused training.
• Collaborate with 4Children staff and technical advisors to develop/identify guidance, training and other resources to support IP CSO capacity strengthening efforts
• Support IPs to develop tools to track and monitor improvement plans
• Support IPs as they work with CSOs and networks to put in place the staffing, systems and structures to support high quality service delivery that supports graduation or transition of OVC and their households
• Conduct training needs assessment to identify a limited number of targeted, evidence-informed training.
• Contribute to the development of standardized SOPs that describe the process CSOs will undertake to graduate or transition OVC and household from the program, including case file management.
• As needed, facilitate zonal-level trainings in collaboration with 4Children and IP staff in areas of expertise

Planning, Monitoring, Reporting & Learning:

• Participate in annual sustainability planning workshop
• Co-facilitate with 4Children zonal colleagues an annually sustainability planning/monitoring workshop with OVC stakeholders in order to take stock of progress made toward the transition of the OVC program and plan for the following year.
• Prepare and submit monthly and quarterly progress reports on the transition activities to the 4Children national office for review and submission to USAID or CDC.
• Support IPs to implement, monitor and review sustainability plans as needed, and report on progress made in plan implementation.
• Conduct joint monitoring trips with IPs to monitor progress of CSO/network capacity strengthening plans; provide support supervisions as needed.
• Monitor the development of pooled fund mechanism.
• Liaise with OVC IPs to gather lessons learned and case studies around sustainability planning, graduation and transition from similar programs and share this information to inform 4Children Nigeria’s approach to sustainability planning.
• Facilitate exchanges among IPs/CSOs within zones to encourage uptake of promising practices
• Conduct regular monitoring of activities to ensure appropriate approaches to capacity strengthening are used.
• Ensure project planning, reporting, budgeting and financial management pertaining to the sustainability components of the zone completed in a timely manner.
• Liaise with 4Children Nigeria Knowledge Management Advisor to transfer strategy documents, tools, case studies and other relevant IP resources to the States, including the LGAs, Networks and CSOs.
• Remain current on agency guidelines, learning initiatives and policies related to capacity strengthening

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results:

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used by each Technical Advisor to fulfill his or her responsibilities and to achieve the desired results:

• Sets clear goals and manages toward them
• Collaborates effectively with staff and stakeholders
• Manages financial resources with integrity
• Applies program quality standards to project design and organizational learning

MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each program staff to fulfill his or her responsibilities and to achieve the desired results:

• Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation results to inform decision-making and enhance learning.
• Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action.
• Analysis and Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.

Key Working Relationships

• Internal: Sustainability Director, Senior Zonal Coordinator, Zonal Coordinators, 4Children Technical Advisors for Case Management and Household Economic Strengthening, Organizational Capacity Strengthening Technical Advisor, Government System Strengthening Technical Advisor, Advocacy Technical Advisor and other; CRS Nigeria Programming, Finance, Procurement, and HR/Administration, Department of Program Impact and Quality Assurance Technical Advisors in Capacity Strengthening.
• External: PEPFAR OVC IPs, OVC-serving CSOs and networks, private sector actors, relevant State-level TWGs, select State-level Ministries/bodies e.g., Planning, SMWASD, SACA, and UNICEF.

Personal/Professional Skills:

• Excellent project management skills with the demonstrated ability to successfully lead, manage and coordinate partners to meet and report on project objectives in a timely manner.
• Strong interpersonal, communication and organizational skills as well as good judgment and vision.
• Sound coordination skills and a demonstrated ability to multi-task.
• Diplomatic, flexible and resourceful.
• Strong critical thinking and creative problem-solving skills.
• Demonstrated experience working successfully in cross-disciplinary teams and facilitating team efforts in the workplace, as well as working independently.
• Excellent interpersonal, communication, representation and networking skills.
•  Strong capacity to facilitate collaboration between partners (government, CSO, private sector, NGOs, interiaotnal organizations) and different departments (programs, finance, etc.).
• Strong leadership, advisory, mentoring and negotiation skills.
• Business oriented with entrepreneurial spirit.
• Strong written and verbal communication skills in English.

Qualifications

• Master’s degree in Business Administration, Marketing, Organizational Development, Psychology or Public Administration or concomitant professional experience.
• At least 5 years of experience in progressively increasing responsibility in the design and management of complex, large scale capacity strengthening programs in developing countries.
• Expertise in institution/organization strengthening methodologies, including tool development;  organizational capacity assessment; development, implementation and monitoring of improvement plans; developing and/or improving business processes, policies and procedures to support sustainability and transition to local ownership.
• Demonstrated business development skills and ability to structure funds to leverage private sector resources for social investments.
• Demonstrated experience in project management, within the private sector or international organizations, including: partnership, strategy development, accountability mechanisms, human resources management, project monitoring and evaluation, preparation and analysis of work plans and budgets.
• Professional training and experience with adult learning methods; developing training materials; training and facilitation.
• Strong understanding of the OVC National Plan of Action and OVC care and support programming preferred.
• Experience in social enterprise development and management highly desirable.
• Excellent understanding of USG rules and regulations pertaining to award management.
• Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.

Travel: The Sustainability and Capacity Strengthening Specialist will be expected to travel within Nigeria. 




Job Title: Psychosocial Support Technical Specialist

Location: CARO/Abuja, Nigeria                
Department: Programs
Reports To:Case Management and Referrals Technical Adviser
Job Level: D-2

Background
4Children will implement a two year project focused on providing technical assistance to PEPFAR OVC implementing partners (IPs), Government of Nigeria entities and networks to graduate and transition OVC households and children from care and support. To support these efforts, the project will strengthen programming around sustainability planning, case management and referral of OVC and vulnerable households to health facilities, household economic strengthening activities parenting, and youth/adolescent girl programming, as well as supporting the development of a HIV-sensitive social service system.
 
Job Summary 

• ThePsychosocial Support Technical Advisor (PSSTA) will provide technical leadership for the project on strengthening interventions related to the psychosocial wellbeing of children.
• This will include but not be limited to strengthening approaches, knowledge, skills and abilities of the PEPFAR OVC IPs to build the capacity of their community based/facility based partners.
• S/he will work with short-term technical assistance (STTA) from 4Children resource partners, including REPPSI to conduct a review of existing interventions and approaches to identify promising practices and existing gaps.
• Based on the findings, interventions will be strengthened, adapted and eventually adopted through a validation process.  The PSSTA will work very closely with and will benefit from the engagement of REPSSI, leaders in the field of PSS.
• The PSSTA will report to the Case Management and Referral System TA and will also engage with and coordinate efforts with the STTA for social service workforce strengthening, the Parenting and Youth TA, and the Government System Strengthening (GSSTA) to help to ensure proper linkages and integration of PSS interventions to the workforce training, within parenting and within facility based activities where possible (e.g., support groups for children, adolescents and adults living with HIV).

Specific Responsibilities

• Provide technical leadership and guidance in the assessment, planning and implementation of capacity strengthening activities to support PEPFAR OVC IPs as they work with CSOs/CBOs, both community and facility-based, to strengthen psychosocial support for children affected and infected by HIV.
• Lead the development and implementation of strategies, approaches and tools to strengthen PSS among PEPFAR OVC IPs, health facilities and their partner CSO/CBOs.
• Develop ascope of work for remote and in-person STTA from REPSSIto develop an evidence-basedassessment framework for PSS interventions in Nigeria; support the development of other PPS-focused SOWs as needed.
• Collaborate with REPSSI to conduct a rapid assessment of PSS-focused services used by 16 OVC IPs to support the PSS needs of children and adolescents affected by or living with HIV with special focus on issues related to disclosure, stigma, trauma and grief.
• Identify promising practices related to adolescent and kids’club activities, including those for CLHIV and ALHIV from within and outside of Nigeria.
• In collaboration with the Case Management and Referral Network Technical Advisor and Parenting and Youth Technical Advisor ensure that PSS principles and concepts are integrated into case management/referral procedures as well as parenting curricula and trainings.
• Collaborate with the Government System Strengthening Technical Advisor, relevant GON entities and schools of social work to ensure PSS activities supported by 4Children are aligned with relevant national guidance and tools when possible.
• Collaborate with the Government System Strengthening Technical Advisor to ensure social service workforce initiatives reflect any existing competency frameworks used by GoN or social work curricula pertaining to PSS.
• Convene an advisory group of ALHIV to provide feedback on proposed PSS materials identified that will be adopted/developed for the Nigerian context and how they would like to be engaged in the process (e.g., being trained as mentors, trainers, or peer counselors).
• Support the roll-out and dissemination of updated guidance, standard operating procedures and other job-aids to facilitate PSS at the household and community levels as well as among health and social services providers.
• Conduct monitoring field visits to PEPFAR OVC IPs/CSOs to provide in person mentoring technical assistance pertaining to PSS.
• Provide timely inputs to 4Children Nigeria annual planning, monitoring, reporting and budgeting processes.
• Ensure a culture of accountability and learning through regular monitoring to project sites, providing oversight of studies and assessments and proper documentation of tools and to contribute to learning and building the evidence around effective psychosocial support.
• Document project results and impacts in various forms, including media stories, promising practices, lessons learned, case studies, client satisfaction, etc.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results:

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used by each Technical Advisor to fulfill his or her responsibilities and to achieve the desired results:

• Sets clear goals and manages toward them
• Collaborates effectively with staff and stakeholders
• Manages financial resources with integrity
• Applies program quality standards to project design and organizational learning

MEAL Competencies:

• These are rooted in CRS MEAL Policies and Procedures and used by each program staff to fulfill his or her responsibilities and to achieve the desired results:
• Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation results to inform decision-making and enhance learning.
• Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action.
• Analysis and Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
• ICT for MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessible.

Supervisory Responsibility:

• Consultants and short-term technical assistance.

Key Working Relationships

• Internal: 4Children Core Leadership and Technical Advisors; 4Children Nigeria Technical and Zonal Staff; CRS Nigeria Programming, Finance, Procurement, and HR/Administration.
• External: Donors, 4Children consortium members, government ministries/institutions at the National, State and LGA levels, health facilities, UN agencies, other PEPFAR implementers including UGM partners, LOPINS and all other PEPFAR OVC IPs, civil society and faith-based organizations providing OVC services, Child Protection and OVC Networks, universities/research institutions.

Qualifications

• Advanced university degree required, preferably in Psychology or Social Work.
• Minimum five years’ experience in an advisory role in relation to HIV care and treatment and/or OVCprogramming, including expertise in psychosocial support, counseling, technical capacity assessment, training, implementation, monitoring and evaluation.
• Experience working in both healthcare and community settings, familiarity with HIV specific issues is preferred.
• Experience using quality improvement science at the health facility and community levels.
• Demonstrated ability to design and conduct trainings of trainers.
• Demonstrated ability to develop user-friendly guidance, tools and standard operating procedures for use at the health facility, CSO/CBO and community levels and the ability to provide training, technical assistance and mentoring in their use.
• Knowledge of GON and PEPFAR programming, process, guidance and frameworks is strongly preferred.
• Comfort with and knowledge of approaches and techniques for working with children and adolescents.
• Supervisory experience preferred.
• Experience coordinating assessments, data collection and similar activities preferred.
• Capacity to work closely with, understand, and support diverse partners including but not limited to State and LGA government actors, PEPFAR OVC IPs, civil society and faith-based organizations as well as healthcare providers and social service providers.
• Strong interpersonal skills and the ability to manage complex and sensitive organizational relationships particularly between health facilities and community-based providers of social services.
• Strong analytical, negotiationand mentoring skills.
• Excellent written and oral communications skills in English.
• Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.

Travel:

• The Psychosocial Support Technical Advisor will be expected to travel within Nigeria and potentially outside of Nigeria to attend conference, workshops or other activities related to the project.