We WOW our customers with our top notch personal service all day/all week long and we are always looking for new faces to join our team. If you are a born problem-solver with smart and fast solutions in the heat of the moment and you have a passion for friendly service, come help us provide the best in class service to every customer and accommodation/hotel involved in the Hotels.ng experience.
• On a daily basis, you will send a lot of emails and make a lot of phone calls.
• Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
• Confer with customers to determine their service requirements and travel preferences.
• Determine the availability of space on travel dates requested by customers, assigning requestedspaces when available.
• Maintain computerized inventories of available passenger space and provide information on spacereserved or available.
• Make and confirm reservations for transportation and accommodations, using telephones and emails.
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, ratebooks, and computers.
• Provide customers with travel suggestions and information sources, such as guides, directories,brochures, and maps.
• Contact customers or travel agents to advise them of reservation changes or to confirm reservations.
• Prepare customer invoices and accept payment.
• Promote particular destinations, tour packages, and other travel services.
• Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
Qualifications/Requirements:
• A degree or its equivalent
• Perfect Telecommunication skills multitasking ability
• Must be able to work under minimal supervision.
• Must possess good customer relationship skills.
• Must be a computer literate (proficient in the use of Word, Excel, Power Point).
• Organized, vibrant, energetic and a go-getter
Our offer:
• A unique education in launching and scaling new internet concepts
• Become part of a highly professional and dynamic team working around the world
• An attractive salary package
• An unparalleled personal and professional growth as our long term objective is to train the next generation of leaders for our future internet ventures
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