VoguePay.com, a leading online payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business online. We hereby require application from suitably qualified candidate to fill the position below:
Job Title: Customer Support Staff
Ref No: VPCS16
Location: Lagos
Job Description
- Must be effectively manage different communication channels
- Deliver prompt and professional solutions for customer inquires via phone, email, online chat etc.
- Research, prioritize and resolve customer issues in timely and accurate fashion
- Maintain documentation of customer inquiries and responses for future reference.
- Direct or route customer calls to appropriate personnel for assistance.
- Handle dissatisfied customers in a polite and professional fashion.
- Track and follow-up all customer requests in a timely manner.
Skills and Requirements
- Must be able to work with minimum supervision, whilst being team oriented, hardworking and innovative.
- Must be able to work under pressure.
- Must be able to work with or without supervision.
- Must be learnable and teachable.
- Must have Customer Relation skills.
- Must be creative and initiative.
- Must use the position applied for as the subject of application.
- Possess minimum of B.Sc/HND.
- Must not be more than 28 years of age.
How to Apply
Interested and qualified candidates should send their CV’s and portfolio (as a link or attachment) to: careers@voguepay.com with the email subject “VPCS 0516.”
Deadline:
31st May, 2016.
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