OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort.
We are recruiting to fill the position below:
Job Title: Driver/Clerk
Job ID: 4260
Location: Abuja
Vacancy Type: Service Contract (SC)
Grade: SB1
Contract Duration: Initial duration of one year
Background
- This position is located in the United Nations Office on Drugs and Crime (UNODC) Country Office in Abuja, Nigeria (CONIG). The incumbent will be responsible for providing reliable and safe driving services to the Core Project Unit.
- S/he will also be responsible for providing clerical and administrative support to various project staff and to the CONIG as required, including day-to-day office project work as well as during events such as workshops, meetings, conferences, seminars, and training activities.
- The driver will be under the overall supervision of the Programme Coordinator and direct supervision of the Finance / Administration Associate
Duties and Responsibilities
- Provide reliable and secure driving services to the Core Project Unit and CONIG personnel, as required.
- Ensure cost-savings through, amongst others, proper use and accurate maintenance of daily vehicle logs.
- Ensure proper day-to-day maintenance of the assigned vehicle through minor repairs, timely change of oil, check of tyres, brakes, car washing etc.
- Report any mechanical fault in good time for repairs to be carried out and cross check to see that the repairs were well done.
- At all time, make sure that copies of vehicle insurance including office directory, map of the city/country, first aid kit and necessary spare parts are available.
- Ensure that all immediate measures required by rules and regulations are taken in case of involvement in accidents
- Learn and comply with all security requirements, when driving and using the vehicle
- Support the project team by providing administrative and clerical support as requested, including in preparing, copying, collating, binding, filing and distributing documents, mail and notifications, as instructed
- Provide logistical and administrative support during events and meetings, as required
- Support hospitality and orientation support of personnel and other individual, especially of new staff and visitors and guests of the Project Unit and the Country Office, as required
- Ensure security and safety at all times especially while driving and respond to radio checks/calls at all times.
- Performs other duties as assigned
Competencies
Professionalism:
- Basic mechanical knowledge leading to an ability to perform minor repairs of vehicle and also analyze any malfunctions and repairs performed on the vehicle accurately; sound knowledge of the Federal Capital City and its environs as well as good knowledge of some of the main cities in the Federal Republic of Nigeria; basic book-keeping knowledge and understanding, especially with regard to spreadsheets; ease of working in a multi-cultural, multi-dimensional, fast paced environment with competing demands; demonstrates the values of the United Nations, particularly integrity, efficiency, respect for gender and diversity, in daily activities and behaviours; shows pride in work and in assigned role; demonstrates professional competence and mastery of main area of responsibility; is conscientious and efficient in meeting commitments, observing timeframes and deadlines; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Accountability:
- Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation:
- Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks; meets timeframes for delivery of goods, transportation requests, or services to client.
Teamwork:
- Proven interpersonal skills and the ability to establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Works collaboratively with colleagues within and outside of UNODC; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing:
- Able to establish priorities and to plan, coordinate and monitor work while prioritizing competing demands; able to work on tight deadlines; foresees risks and allows for contingencies when planning; monitors and adjusts plans and projects as necessary; uses time efficiently.
Required Skills and Experience
Education:
- Secondary Education, relevant trade test, and valid driving license
Experience:
- A minimum of 2 years work experience as driver.
- Sound knowledge of UN and the Federal Republic of Nigeria driving requirements.
- Demonstrable skills in carrying out minor vehicle repairs are necessary.
- Prior experience working as a driver/clerk in an international, national or NGO office is required.
- Work experience with the UN or other international institutions with stringent accountability rules would be an asset.
Languages:
- Fluency in English, with excellent drafting skills, is essential. Knowledge of other main languages in Nigeria would be an advantage
Click here to apply online
Job Title: Information Management Data Associate
Job ID: 4276
Location: Abuja, Nigeria
Grade: SB3
Vacancy Type: Service Contract (SC)
Contract Duration: Initial period of one year
Background
- In early March 2015, the National Emergency Management Agency (NEMA) registered more than 1.2 million people displaced within the country due to conflict and inter-communal violence. In addition, over 200,000 people fled to Chad, Cameroon and Niger.
- The need to understand the full impact of displacement is critical as humanitarian actors scale up response in terms of protection, shelter, food as well as education and health services to the internally displaced persons (IDPs).
- In order to do that accurate data is required but that remains a challenge in Nigeria. Efforts have been made by some partners in increasing their capacity in the field but the gap continues to be noticed in coverage areas.
- The capacity of partners – either engaged in development activities or in humanitarian assistance – needs to be enhanced to enable credible data collection that will help in understanding displacement dynamics and plan appropriate responses.
- In scaling up its presence in Nigeria from an advisory role that of a country office, OCHA will provide the Humanitarian Coordinator (HC), Deputy Humanitarian Coordinator (DHC), Humanitarian Country Team (HCT) and the entire humanitarian community with required support to implement the Transformative Agenda and reinforce the existing coordination mechanisms in Nigeria to understand the displacement impact and to better respond rapidly to the needs of people dramatically affected.
- In line with OCHA’s global mission, OCHA Nigeria continues to:
- Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access.
- Support Government efforts and humanitarian organizations in the relocation of the internally displaced and their return.
- Coordinate the implementation of humanitarian response in north-east Nigeria along with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the sectors.
- Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.
Duties and Responsibilities
Under the overall supervision of the OCHA Head of Office, the Manager of the Information Management Unit and direct supervision of the Information Management Officer (IMO), the Information Management Data Assistant will be responsible for the following:
Summary of Key Functions
Work closely with Coordination Focal Point and OCHA Sub-Office to ensure that data of humanitarian interest are centralized in the format of inter-operability to support the elaboration of analysis documents at national and state levels. To do so, the IM/Data Assistant will:
- In collaboration with the Information Management Focal Point in sector groups, in the sub office and humanitarian partners, offers, implements simple and effective data collection systems to ensure the update, the consolidation and analysis at the central level of:
- Contact lists
- Who does what and where “3W”
- Performance monitoring of the humanitarian response
- Monitoring the humanitarian situation
- Monitoring data on risk groups
- Profiles of the coverage areas state and Local Government Areas
- Working closely with IM Assistant Officer to analyze and present the information in an appropriate format (eg, summary reports, graphs, tables, maps, etc.)
- Manage key humanitarian data in the online databases www.ors.ocharowca.info and https://data.hdx.rwlabs.org
- Manages structured archive of data, both digital and manual, collected from partners, documents and analysis products generated by the central office. And coordinate with IM/Web Assistant to ensure uploading of documents on Nigeria Humanitarian Response Website
- Reinforce the capacity of staff in OCHA Sub Office and Coordination Focal Point by perform field information management missions linked to the OCHA Information Management Strategy.
- Perform any other duties related to the information management assigned supervisor or OCHA Head of Office.
Functions / Key Results Expected:
- The Key results will have an impact on the OCHA’s Field Information Management Strategy, the provision of support to Field Offices in the adoption and use of information management applications and procedures, such as the Who does What Where/Contact Directory and the field document management system, and on the development and improvement of information management tools and standard at the local and regional levels to ensure that information management in the field functions efficiently.
Competencies
Functional Competencies:
- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
- Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
- Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
- Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Core Competencies:
- Demonstrating/safeguarding ethics and integrity
- Demonstrate corporate knowledge and sound judgment
- Self-development, initiative-taking
- Acting as a team player and facilitating team work
- Facilitating and encouraging open communication in the team, communicating effectively
- Creating synergies through self-control
- Managing conflict
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
- Informed and transparent decision making
Required Skills and Experience
Education:
- Secondary Education with relevant Certifications in Arts, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Professional Studies, Social Sciences or a related field
Experience:
- A minimum of six (06) years of relevant professional experience in the fields of activity concerned (collection and data processing, database management, data analysis, etc.) for the candidates having a High National Diploma.
- A minimum of four (04) years of relevant professional experience in the fields of activity concerned (collection and data processing, database management, data analysis, etc.) for candidates having university degree.
- Thorough knowledge in the use of computers and software (MS Word, Excel, etc.), current use of spreadsheets and database, and experience in the use of applications or electronic management system.
- Knowledge in the field of database management and geographic information systems (such as Arc GIS) is an asset.
Language requirements:
- Fluency in oral and written English is essential;
- Knowledge of a second official UN language is desirable
Click here to apply online
Job Title: Accountability to Affected Populations (AAP)/HAO Officer
Job ID: 4275
Location: Maiduguri, Borno
Grade: SB4
Contract Duration: Initial Contract Duration of One Year
Vacancy Type: Service Contract (SC)
Background
- Given the current crisis in North – Eastern Nigeria, OCHA has to scale up its support to the Humanitarian Coordinator in mobilizing and coordinating an effective and principled humanitarian response. OCHA is particularly concerned about vulnerable communities and those at risk due to current conflict.
- Under the leadership of the Humanitarian Coordinator for Nigeria, OCHA maintains an office in Abuja with field presence in Borno, Adamawa, Yobe and Gombe states; the primary objectives of OCHA Nigeria include the following:
- Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including collection, analysis and dissemination of information and negotiation of access.
- Coordinate the implementation of humanitarian response in Nigeria with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate with focus on strengthening the Cluster Approach.
- Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clan(s).
- The humanitarian response to crisis in North – Eastern Nigeria does not only involve traditional national and international humanitarian agencies such as the United Nations and Non-Governmental Organisations (NGOs), but also private individuals and companies who contribute to meeting the needs of the Internally Displaced People (IDPs) and their host communities. In this regard, OCHA and the humanitarian community in Nigeria acknowledge the need to forge deeper and more effective partnerships with businesses in the private sector in an effort to align our work and maximize the use of limited resources and to improve the overall quality of the humanitarian response.
- The AAP Officer is expected to be the key support person to both government partners and humanitarian actors in Borno in order to reach the affected communities.
- They will set up systems to help identify ongoing needs of IDPs and then lead advocacy with partners to adapt the provision of services to be in line with the needs on the ground.
- The AAP Officer should have comprehensive local knowledge of key partners in Borno such as; NOA, MOI, SEMA and DSS.
- The AAP Officer is also expected to have either experience or solid knowledge of humanitarian operations conducted by UN agencies and/ or NGOs and operations of the Government.
- The AAP Officer would need to work with little supervision in the field, but will have regular support and supervision from the Protection HAO in Abuja.
- He/She should be a natural communicator that can build rapport with key humanitarian partners and support the development of an Information and Feedback Working Group or the equivalent in Borno.
Duties and Responsibilities
Summary of key functions:
- Information Collection in support of Humanitarian Analysis and Response,
- Information Sharing
- Development of coordination and cooperation mechanisms among stakeholders
- Monitoring and Reporting
Ensure accurate Information Collection in support of Humanitarian Analysis and response, focusing on the achievement of the following results:
- Formulate and develop an AAP working group for engagement with INGO and government partners in Borno state,
- Gather and verify information from the communities on issues affecting them through the working groups and alternate avenues, emphasizing opportunities to tailor the response according to needs on the ground
- Develop a clear and concise method of providing this information on a regular basis to the AAP Coordinator and state sector leads,
Ensure facilitation of information sharing among partners focusing on achievement of the following:
- Pro-actively share information with Sector leads and the AAP Coordinator on pertinent issues and affecting IDPs and ensure the key message are also delivered from the humanitarian community to the affected populations,
- Arrange sessions to provide briefings to sector leads on a needs basis on key issues arising from the consolidation of community feedback mechanisms,
- Identify key pieces of information that will assist with sector – level and response – level decision-making with a particular focus on improving humanitarian response to suit the key needs of affected communities,
Ensure the development of coordination and cooperation mechanisms among AAP stakeholders focusing on the achievement of the following results:
- Establish and strengthen relationships to support INGOs and Government partners to build stronger community feedback mechanisms at the Borno state – level (i.e. toll-free hotline, information desks, text message alerts, radio station messaging, etc) to ensure that the AAP Coordinator at the national level, and the OCHA HoO at the state – level have information to feed back to the sector leads, inter-sector coordination mechanisms and the HCT as required.
- Establish a core group of AAP partners through a regular working group and provide guidance and secretariat support for the group,
- Ensure there are mechanisms to provide timely and relevant feedback from IDP communities in camps, host communities and villages, and in turn to provide feedback back to the communities from the humanitarian stakeholders (this can be explored for context within the AAP Working Group)
Ensure proper monitoring and reporting focusing on achievement of the following:
- Provide and prepare weekly/monthly reports as appropriate for internal and external purposes, ensuring the AAP Coordinator in Abuja is provided with timely updates to advocate for issues relevant to Borno at the national level.
- Provide inputs to national reporting as required and advised by the AAP Coordinator
Impact of Results
The key results have an impact on the overall coordination of humanitarian and emergency assistance and facilitate operational agencies/organizations in succeeding in their core objectives, building of strong partnerships with relevant parties and the achievement of OCHA’s objectives. Specifically, the impact of this position is:
- Improved basis for affected communities on the ground to make informed decisions because of the increase of information from government partners and humanitarian partners,
- Humanitarian response is becoming more coordinated and organized based on clear identified needs and priorities as identified by affected populations,
- Greater incorporation of IDP views and voices in humanitarian decision-making,
Competencies
Preparing information for advocacy:
- Identifies and communicates relevant information for a variety of audiences for advocating OCHA’s priorities
Building Strategic Partnerships:
- Maintaining a network of contacts
- Maintains an established network of contacts for accountability to affected populations related initiatives and to remain up-to-date on partnership related issues
- Analyzes and selects key AAP initiatives for strengthening strategic alliances with partners and stakeholders
Resource Mobilizatio:
- Providing inputs to AAP principles
- Collects, researches and analyzes information from affected populations, drafts reports and documents and maintains information around the key needs of IDPs in Borno for the reponse.
Promoting Organizational Learning and Knowledge Sharing:
- Basic research and analysis
- Generates new ideas and approaches for integrating AAP into Borno response, researches best practices and proposes new, more effective ways of doing things
- Documents and analyses innovative strategies and new approaches to systematically
Job Knowledge/Technical Expertise
- Fundamental knowledge of own discipline
- Understands and applies fundamental concepts and principles of community engagement, and/or key stakeholder knowledge relating to the position
- Strives to keep job knowledge up-to-date through self-directed study and other means of learning
- Demonstrates good knowledge of information technology and applies it in work assignments
- Demonstrates in-depth understanding and knowledge of the current guidelines and community engagement principles and utilizes these regularly in work assignments
Global Leadership and Advocacy for OCHA’s Goals:
- Preparing information for global advocacy
- Identifies and communicates relevant information for advocacy for OCHA’s goals for a variety of audiences
- Maintains a functioning network of contacts in the media and civil society, to promote a better understanding of OCHA’s priorities and to support advocacy efforts
Client Orientation:
- Establishing effective client relationships
- Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
- Organizes and prioritizes work schedule to meet client needs and deadlines
- Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
Core Competencies:
- Demonstrating/safeguarding ethics and integrity
- Demonstrate corporate knowledge and sound judgment
- Self-development, initiative-taking
- Acting as a team player and facilitating team work
- Facilitating and encouraging open communication in the team, communicating effectively
- Creating synergies through self-control
- Managing conflict
- Preferably fluent in at least one local language in Borno state (e.g. Hausa)
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing are the responsibility of each staff member.
- Informed and transparent decision making
Required Skills and Experience
Education:
- Master’s Degree in Development, Community Engagement, Protection, International Relations or other related fields
Experience:
- Up to 2 years of relevant professional experience, preferably gained from working in the UN/ parallel international organizations development/humanitarian/government partners (e.g. NEMA/SEMA/NOA).
- Familiarity with standard practices of international organizations / NGOs and procedures, particularly in relation to humanitarian response and coordination, and knowledge of institutional mandates, policies and guidelines pertaining to humanitarian assistance, especially the humanitarian reform agenda.
- Ability to research, analyze, evaluate and synthesize information.
- Ability to express clearly and concisely, ideas and concepts in written and oral form.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.
Language Requirements:
- Proficiency in both oral and written English
- Knowledge of local language is an advantage
Click here to apply online
Deadline:
20th June, 2016.
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