Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.
We are recruiting to fill the position below:
Job Title: Head, IT Operations
Location: Nigeria
Job Description
- Provide overall leadership, control and decision-making and take responsibility for the IT Infrastructure (DC, CCT, NWSM, Tools, Etc) & Operations Team in line with business expectations covering all business and enterprise systems and solutions to ensure 24×7 timely service delivery, availability, and supportability to Airtel Nigeria customers and internal business functions to ensure the achievement of the set business goals
- Manage and Control Infrastructure delivery
- Measure and Report Performance
- Manage Infrastructure Roadmap
- Build a capable and motivated team at Airtel Nigeria to create a high performance team environment
- Thought Leadership
Desired Skills and Experience
- 8-10 years with a minimum of 3 years in management role preferably within the Telecoms industry.
- Experience on Implementation and operation of SLA’s and OLA’s delivery services to multiple business units/customers
- Experience on managing diverse and complex platforms and environments
- Excellent communication and process management skills
- Successful background with stakeholder management
- Energy, drive and fairness, engaging team player
- Successful background with stakeholder management
- Results driven
How to Apply
Click here to apply online
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