Teclab is a specialist consulting firm dedicated to human resource
services and management. Founded on a philosophy and style that has
positioned her to consistently provide a reliable and
effective work
force as well as manage total overhaul, re-engineering and training
services to her numerous clients since 2006.
Job Title: IT Personnel
Job Description
Task Complexity:
- IT technical support officers monitor and maintains the computer systems and networks of an organisation
- Supporting the roll-out of new applications
- Prioritizing and managing many open cases at one time
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers
- Testing and evaluating new technology
- Conducting electrical safety checks on computer equipment.
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Talking staff or clients through a series of actions, either
face-to-face or over the telephone, to help set up systems or resolve
issues - Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports
Qualifications
- HND/BSc in Information and technology Engineering, Computer Engineering, Computer Science.
- 5 Years’ Experience in an IT Role,with Knowledge of Vista Software.
Job Specific Competencies (Skills/ Knowledge/ Attributes):
- The ability to think logically
- A good memory of how software and operating systems work
- Capable of working well under pressure
- Enthusiasm to be continually learning
- The ability to work well in a team
- Problem solving skills
- A strong customer focus
- Excellent listening and questioning skills, combined with the
ability to interact confidently with clients to establish what the
problem is and explain the solution - Organizational skills
- Interpersonal skills
- Communication skills
- Patience
- A logical mind
- The ability to prioritize your workload
- Attention to detail.
- Technical skills
How to Apply
Applicants should send their CVs to: hr@teclab-ng.com
Note: Only qualified candidates will be contacted. Thank you
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