Graduate Human Resources Business Partner (HRBP) At MacTay Group

Job description

• Improve client service experience, create engaged clients and facilitate relationship growth
• Attend regular client meetings to stay abreast of all key developments concerning the account and to gather knowledge that could assist in developing and growing the account
• Conduct clients and employee satisfaction surveys to ensure optimal satisfaction at all times
• Take ownership of client issues and follow problems through to resolution
• Deploy strategies focused towards resolving employee and client issues within 48hrs
• Keep accurate records and document clients actions and discussions

• Expand business Growth with existing clients
• Referrals: Liaise with Business Development department to win more Clients
• Identify new outsourcing initiatives

• Manage all clients SLA’s
• Grow existing account
• Manage employee data base
• Resolve all employees and clients queries
• Customer Satisfaction
• Conduct on-boarding session
• Organize Village meetings with all employees
• Generate and collate qualified candidates database
• Recruitment
• Analyze training needs in conjunction with departmental managers
• Verify and submit invoices
• Advise on staff entries and exits
• Establish relationships with all key contacts
• Enroll all employees on the Medical and Pension Scheme
• Presentation and reporting of activities in various Client locations
• Advise on all statutory benefits

• Work closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures
• Payslip distribution

• Collate and Maintain employee data base
• Implement disciplinary procedures
• Liaise with all Service Providers to ensure a high level of customer satisfaction
• Ensure all Statutory benefits are remitted as at when due (Pensions, NSITF, NHF, Insurance, etc.)
• Distribution of Offer and Disengagement Letters
• Build a Strong internal relationship and serves as a central point for all HR compliance issues
• Develop Disciplinary procedures

• End to end processing of company payrolls (weekly or monthly).
• Maintenance of payroll and leave planning system.
• Updating and maintaining payroll records.
• Liaising with HRPB’s and management on payroll related queries.
• Maintaining leave, sickness and overtime reports.
• Collate overtime and shift allowances etc.
• Generate report to meet internal and statutory obligations.
• Payroll administration.
• Protect payroll operations by keeping all employee information confidential
• Liaise with HR regarding new hires, termination, remuneration and condition of service
• Employees compensation coordination
• Payslip Generation

• Generate creative ideas to add value to process, organisation and colleagues
• Provide colleague and interdepartmental support
• Carrying out functions that would promote integrity to the organisation, colleagues and clients
• Ability to do things right the first time Generate
• Loving the job and being charged up about going the ‘extra mile’ for the job.
• Exhibit the highest levels of excellence in both behaviour and work.

• B.Sc/HND in any social sciences related field
• Minimum of one (1) year HR Generalist experience
• Minimum of one (1) year Client Servicing experience

• Knowledge of the Nigerian Labour Law.
• Strong Employee Relations Knowledge
• Business Needs Analysis

• Ability to work in a fast paced, reactive environment.
• Excellent communication skills
• Excellent organisational skills.
• Microsoft Office skills
• Excellent persuasion skills
• Able to analyse data and resolve issues with practical solutions
• Good project management skills