Job Opportunity at TNS for a Retail & Shopper Senior Researcher (Associate Director)

TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management, based on long-established expertise and market-leading solutions. With a presence in over 80 countries, TNS has more conversations with the world’s consumers than anyone else and understands individual human behaviours and attitudes across every cultural, economic and political region of the world.



Job Title: Retail & Shopper Senior Researcher (Associate Director)

Job Description

• Further the growth and development of our Retail client portfolio
• Drive client satisfaction by providing insights and actionable recommendations during presentations and business reviews
• Undertake sales activities independently or in conjunction with senior staff and members of other cross functional Teams in terms of preparation and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget and business targets
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company’s quality standards
• Ensure proper and diligent People Management
• Set objectives and monitor performance for the team

At least a HND/B.SC or equivalent in Statistics, any of the sciences




Skills and Experience

• 10 – 15 years of market research – related industry experience with a minimum of 7 years of experience within Retail Research – Conducting retail Audits/ Retail Census
• Strong marketing (research) knowledge – at least 5 to 10 years’ experience
• Expert knowledge of statistics and multivariate analysis
• Expert knowledge of research techniques and methodologies
• Effective writing & presentation skills
• Proficiency in English and computer literate
• Strong persuasion skills
• Seriousness and authority within the company