MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
Job Title: Engineer, Radio Access Performance
Job Description
- Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
- Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
- Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
- Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
- Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
- Monitor and evaluate the performance of the multi-vendor radio access network to assure customers’ satisfaction.
- Monitor and ensure degradations on the radio access network are escalated to the respective Managed Services Vendors and Partners
- Ensure resolution of escalated issues within SLA
- Evaluate the impact of changes/parameter optimization on the radio access network
- Generate radio access network statistical analysis
- Provide insights and reports on the radio access network performance
- Analyze radio KPIs and measurements that reflect customer experience
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Team based
- Field and office bound
Experience & Training
- Fluent in English
- First degree in Electrical Electronics or Computer Science
- Minimum of 3 years’ experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Technical experience in telecommunication environment
Minimum Qualification
- BEng, BSc, BTech or HND
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