Jumia Group is a leading global incubator of start-ups. We started operating in Africa in 2012 and since then have launched multiple successful companies, such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.
We are currently looking for talented people to join our team and embark on an exciting journey in the core of business development.
Job Title: Fraud Manager
Objective
As Fraud Manager, you will be in charge of identifying and implementing a wide range of actions to prevent and manage fraud on the company’s platform.
Responsibilities:
- Proactively identify fraud trends that may impact business goals and targets.
- Research internal and external data to identify risky behaviours and create strategies to minimize fraud.
- Optimise systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
- Develop and maintain machine learning models to detect fraud.
- Act as fraud subject matter expert towards other departments such as marketing and product development.
- Lead a regional team of senior fraud analysts.
- Ensure operational processes are adequate, documented and enforced (e.g. fraud monitoring, dispute management, KYC, chargebacks and protection policies).
- Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
- Report periodically to management in a clear and concise manner.
- Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.
- Competencies Required
- Proactively identify fraud trends that may impact business goals and targets.
- Research internal and external data to identify risky behaviours and create strategies to minimize fraud.
- Optimise systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
- Develop and maintain machine learning models to detect fraud.
- Act as fraud subject matter expert towards other departments such as marketing and product development.
- Lead a regional team of senior fraud analysts.
- Ensure operational processes are adequate, documented and enforced (e.g. fraud monitoring, dispute management, KYC, chargebacks and protection policies).
- Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
- Report periodically to management in a clear and concise manner.
- Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.
Qualification & Experience
- A BSc in Economics, Statistics, Accounting, Finance or equivalent from a recognised and accredited University
- Professional Qualification like CFE, ISACA, etc is an added advantage
- Minimum of 4 years’ experience working in a fast-paced corporate environment preferably in a similar role
- Experience in fraud management, high risk account management, internal audit, information security, management report, statistics
- Adequate knowledge of the E-commerce Industry
How to Apply
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