Gilead is a Limited Liability Pharmaceutical Company Registered in Uganda in 1999. The company has both a retail and and Import/distribution division; the former has a large network of retail outlets in Uganda.
We are recruiting to fill the position below:
Job Title: Training & Development Specialist
Location: Lagos
Job Description
- Conducts training classes for employees in support of University Hospitals’ services, applications and systems to educate and provide continual learning for employees.
- Responsible for scheduling, communicating and arranging logistics for courses offered. Keeps training documentation current through review and edits.
- Aligns work with Customers, Process, Knowledge, HR Performance Management, and Community
- Initiates and maintains positive relationships with patients/customers.
- Creates relationships with internal colleagues to drive measurable change
- Gathers and summarizes course evaluations to provide data for review by senior level trainers to determine effectiveness of training.
- Conducts training courses, both on-site and on-line, for complex applications and systems to include lectures, group presentations, and hands-on classroom-based sessions.
- Assists in writing training material from business area and subject matter input.
- Reviews training materials with senior level trainers and/or instructional designers and business area subject matter experts to ensure the material is accurate and reflects current product features.
- Grants access to applications upon completion of required training.
- Gathers and summarizes course evaluations for sessions personally facilitated to provide data for review by senior team member to determine effectiveness of training and any needed updates to curriculum.
- Keeps informed of and maintains proficiency with University Hospitals services, policies and procedures.
Knowledge:
- Actively uploads key knowledge objects to knowledge repository for use by other associates. Strives to create, leverage, and communicate structured, repeatable, improvable processes to IT&S.
- Presentation skills to train and educate employees on technical material and applications.
- Beginner to intermediate level experience with MS Word, Outlook and PowerPoint.
Performance Management:
- Initiates and maintains positive relationships with co-workers
- Takes responsibility for self-development and supports a learning environment
- Provide clear points of contact; create and maintain environment that fosters open, honest and transparent dialogue
- Commitment to work collaboratively prior to escalation. Be available and responsive
Must possess:
- Basic communication skills to develop training manuals and procedures.
- Basic interpersonal skills for interacting with all levels of employees.
- Comprehension skills for understanding products and applying knowledge to presentations.
- Personal computer and business solutions software skills.
- Basic analytical, organizational and time management skills.
- Ability to prioritize and meet deadlines by working both independently and as part of a team.
Requirements
- Two or more years of training delivery experience
- Experience working with company software, systems, applications and network products
- Experience working with communications practices, principles and procedures for both on-site and on-line presentations.
Desires:
- Ability and desire to actively pursue learning opportunities in the technical/engineering and training fields
Education Requirements:
- Bachelor’s degree in Business Administration, Computer Science, Engineering, Education or related field or RN Licensure required
Preferred Qualifications:
- This position is to support a large project deploying technology to implement a new patient registration, scheduling and financials application.
- The trainer will be training on the average of 4-5 days a week and will need to be willing to work a variety of shifts to support the 24/7 needs of our end user organization. Care will be given to provide advanced notice of schedules for planning purposes.
- This position gives a new employee a great opportunity to work closely with roles that touch our patients and will provide great exposure to our organization.
- A desire to be in the classroom and professional classroom delivery is required.
Job Title: Wellness Advocate
Job Description
Location:
LagosJob Description
- Maintain call quality to ensure effective communication with each member
- Telephonically engage and enroll members in health coaching program
- Telephonically contact enrolled members to provide consultations supplying evidence based information in member’s activation centric call plan
- Assist members’ progression through the stages of behavioral change
- Ability to empathize, motivate, and encourage people toward healthy changes, regardless of culture, religion, or economic background
- Ability to communicate and interact with individuals at varying skill levels, educational and cultural backgrounds
- Assist member in forming solutions for identified problem(s) area
- Co-define and determine realistic goals with member of identified problem(s)
- Foster and develop an environment of individual responsibility
- In collaboration with various healthcare professionals, develop an individualized plan to maximize each member’s ability to adhere to a health plan
- Assist members to use existing skills and help develop new skills to enhance successful lifestyle goals
- Willingness to teach, learn and be open to new and innovative ways of delivering lifestyle prevention services
- Demonstrates a commitment to continuing professional development
- May act as a resource for others within the department
- Work closely with a members’ assigned case manager to coordinate care and programs
- May provide administration of onsite wellness activities
- Perform any other job-related instructions as requested, with or without reasonable accommodation
- Perform any other job related instructions, as requested
Requirements
Education / Experience:
- Bachelors of Science/Arts degree in a Health-related discipline with at least 2 years of experience in counseling, health education and/or patient care is preferred OR significant professional credentials and/or work experience in related fields (CRT or RRT, CHES, alcohol/drug counseling, nursing, social work etc.) with four (4) years of healthcare experience
- Minimum of two (2) years of experience and training with motivational interviewing is required
- Minimum of basic knowledge of disease prevention (cardiovascular and diabetes) and basic understanding of exercise principles, nutrition and weight management, exercise, stress reduction, smoking cessation is preferred
- Experience with computer and web-based applications to manage consumer data is preferred
Required Competencies / Knowledge / Skills:
- Intermediate computer skills
- Proficient in Microsoft Word and Excel
Knowledge & Skills:
- Excellent Communication skills
- Excellent time management skills
- Ability to work independently and within a team environment
- Familiarity of healthcare field
- Critical listening and thinking skills
- Proper grammar usage
- Proper phone etiquette
- Customer service oriented
- Ability to create and utilize reference tools
- Ability to be flexible
- Extensive work experience within own function
Licensure / Certification:
- Certified in a nationally recognized coaching program, such as Tobacco Treatment Specialist (TTS) or must complete certification within one year of becoming employment
How to Apply
Interested and qualified candidates should send their applications and CV’s to:gileadpharm@gmail.com
Deadline:
10th November, 2016.
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