Senior Director, Insight & Customer Strategy At Oracle

Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.

Job Title: Senior Director, Insight & Customer Strategy


Job ID: 160012M5 
Location: Nigeria

Objectives
As the leader of EMEA Insight Team for ECEMEA region, you will be measured on the following metrics:

Deliver the Insight team KPIs for the region incl. revenue impact, customer satisfaction, etc.
Increasing license revenue and market-share growth for business applications
Increasing Oracle’s win/ loss ratio
Elevating the quality of sales and shortening of sales cycles
Strengthening of customer satisfaction.
Job Description
The individual will be a leader of the Oracle Insight program, driving delivery of value to EMEA-based customers focused on business specific issues. Key job elements include:

Leads a team of high-calibre Insight Directors with the goal of achieving Oracle’s SaaS related business objectives
Leads customer engagements with the top customers and delivers high impact (impact = closed license revenue and customer satisfaction)
Provides direct deal support by leveraging industry knowledge, management consulting skills and analytical abilities in identifying key drivers, assessing process capabilities and developing a business case for business process enhancement.
Integrates specific industry strategy, customer operational objectives and business process understanding to define a clear solution strategy with actionable value communication and enables a successful customer experience
Contributes to team thought leadership through constantly synthesizing the customer experiences into content and methodologies that can be leveraged
Leads the development of industry specific tools and analytical processes to be leveraged by the sales, marketing and consulting organizations in their respective roles.
Demonstrates analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.
Required Skills
Proven managerial experience of leading high-performance teams.

Demonstrated ability to learn quickly and participate on strategic consulting projects with varied industry focus and business imperatives
Proven aptitude to work in a virtual team environment and ability to build consensus
Exceptional business problem solving combined with strong analytical and interpersonal skills
Outstanding oral and presentation communication skills
Knowledge of ERP and IT systems with emphasis on business applications is preferable but not essential.
Profile

The ideal candidate will have 4-6 years of management experience with overall 15+ years of total experience. His experience will include career stints with industry leading companies in a functional management role in Financial Services, Manufacturing Retail & Distribution, Telecommunications or Public Sector will be a strong advantage.
The ideal candidate will have an MBA from a top-tier business school. An undergraduate degree in a quantitative field would be preferred. Further, he/she will have complete fluency in English. Knowledge of any other European language or Arabic will be a plus.
Work & Compensation

The work hours are flexible.
Some travel may be required and can be self-managed, providing a high degree of work-life balance.
Compensation will be attractive and highly competitive.

How to Apply


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