Fresh Career at Ericsson for Customer Marketing Manager (Engagement)

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve
businesses, increase efficiency, and create new user experiences.

Ericsson is recruiting to fill the job position below:


Job Title: Customer Marketing Manager (Engagement)
Req ID: 149159
Location: Lagos, Lagos, NG
Job Summary 

  • As a customer marketing manager (engagements), you will be working with multiple customer engagement activities in order to create impactful customer experiences for multiple accounts.
  • You will engage with the sales organization in ongoing business and new business opportunities ensuring leads generation for a sustainable growth.

Responsibilities & Tasks 

  • Drive customer engagements and create impactful customer experiences for multiple accounts, including planning, managing, executing and tracking progress of global marketing campaigns across the customer journey ensuring collaboration between marketing and sales teams
  • Contribute to the high-performance marketing culture
  • Measure activation success and analyze needed changes
  • Responsible for demand generation for selected customer activities
  • Build strong relationships with customer counterparts in order to engage early on in the sales journey and create the need for the customer
  • Position Ericsson as market leader and stimulate market growth
  • Provide input on content needs to global point of contact for solution marketing
  • Plan and execute customer specific events, workshops and activities based on global campaigns activation plans
  • Support lead generation with customers together with the demands operations team

Position Qualifications 

  • Marketing knowledge & skills
  • Customer insight
  • Demand generation skills
  • Relationship building
  • Speaking and presentation skills
  • Domain knowledge (industry / portfolio)
  • Business Acumen
  • Ericsson Knowledge
  • Market Insight

Core Competences: 

  • Negotiations and value argumentation skills (customer/brand/portfolio)
  • Project management
  • Communications skills (verbal/written)
  • English skills

Behavioral Competences: 

  • Creating & innovating
  • Adapting & responding to change
  • Planning & organizing
  • Working under pressure
  • Presenting & influencing
  • Writing & reporting

Minimum Qualifications & Experience Requirements 

  • University degree in Business, Marketing, Communications or equivalent training/experience
  • 5+ years of relevant experience

Preferred Qualifications & Experience Requirements: 

  • Experience working in a dynamic and fast moving environment
  • Understanding of the digital marketing



How to Apply


Click here to apply 


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