iConcepts is Nigeria’s leading multi-channel solutions provider of Mobile Interactive Communication Services. iConcepts applies its expertise in Mobile Messaging Technologies and its network of relationships with the Nigerian GSM operators, advertising and marketing agencies, media
organizations and corporations in different industries to develop innovative marketing, entertainment, business and communication solutions.
Job Title: Clients Service Manager
Job Purpose
- Maintains customer satisfaction by providing problem-solving resources.
Experience
- 3 – 4 years & above
Qualification
- University degree with proven skills, abilities, experience and knowledge in MANAGING AND ANALYZING PROCESS.
Skills
- Customer Service
- Analyzing Information
- Developing Standards
- Help Desk Experience
- Emphasizing Excellence
- Process Improvement
- Decision Making
- Managing Processes
- Planning
- Tracking Budget Expenses
How to Apply
Interested and qualified candidates should kindly send their resume to jobs@iconcepts.com.ng
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