Job Vacancies in an Online Shopping Mall (Kilimall)

Kilimall is the #1 online shopping mall in Uganda and Kenya. We are fast growing group and seek to find passionate people to work with us in Nigeria. We are committed to providing our customers with affordable products for quality life.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.

Kilimall is recruiting to fill the vacant positions below:


Job Title: Social Media Manager
Location: Lagos
Role Summary 

• The Social Media Manager is responsible for developing the social media strategy for the business, implementing the social media strategy and monitoring for effectiveness.

Duties and Responsibilities 

• Social media strategy
• Create the social media strategy
• Create budgets for social media activities
• Plan social media campaigns
• Work with internal stakeholders
• Manage change and adopt social media into the corporate culture
• Work with other marketing units to integrate different activities

Social Media Implementation: 

• Manage social media campaigns and day to day activities
• Manage presence in social networking sites
• Brand advocacy
• Community outreach
• Manage a blogger outreach program
• Build a brand ambassador network
• Post and comment on relevant blogs
• Seed content into social networks
• Write editorial content
• Create and upload videos
• Engage in conversations and answer questions
• Create and maintain a social media editorial calendar and posting schedule

Social Media Monitoring: 

• Develop benchmark metrics to measure the results of social media programs
• Analyse and evaluate social media campaigns and strategies
• Report on effectiveness of campaigns
• Monitor trends in social media
• Monitor the activities of main competitors in social media
• Monitor social space for brand and related topics and conversations
• Understand how the social media impacts search traffic

Qualification and Requirements 

• SEO knowledge
• Social media expertise
• Customer service skills
• Knowledge and use of social media management tools
• Ability to convey ideas in a clear and precise way
• Copywriting skills
• Visual intelligence
• General knowledge of design
• OND, HND, BSc can apply
• Graduates must have completed NYSC
• Must have experience as a social media expert

Job Title: Operations Manager
Location: Lagos
Role Summary 

• As Operations Manager, you will be responsible for building, managing and growing our Nigeria operations.
• You will be responsible for business results, profit & loss, and delivering the sales and margin plan.
• Drive the execution of merchandising initiatives, ensuring collaboration and integration with marketing, buying and planning.

Duties and Responsibilities
Maximize sales: 

• Identify opportunities based on historical results & current trends
• Deliver to targets: sales, margin, contribution, inventory turns
• Analyse sales data, create action plans
• Increase revenue by using analytical tools to track user behaviour
• Drive qualified traffic to the website through search engine marketing, affiliate marketing, shopping portals
• Increase sales via email marketing and loyalty programs

Financial Management: 

• Partner with Finance, Marketing and other departments to produce accurate financial data, and to manage budget
• Optimise functionality, improve customer focus:
• Oversee channel development strategies, architecture and infrastructure requirements
• Develop and execute in-country strategic plans on time and to a high quality
• Track e-commerce trends and technology to keep site ahead of competition
• Collaborate with IT, design team, and marketing department on architecture and back-end solutions for enhanced site functionalities
• Partner with third-party vendors to identify and apply solutions for customer acquisition, conversion and website optimization

Collaboration with other departments, Brands, regions: 

• Integrate activities of marketing, sales and advertising to develop multi-channel strategies and increase brand/product awareness

Lead Online Merchandising: 

• Lead web merchandising, design and development teams to oversee activities related to content development and promotion management

Qualification and Requirements 

• First Degree or Masters in Marketing, Business, Retail Merchandising, Information Services, or related field.
• A solid track record in building a successful on-line business, and implementing an e-commerce business strategy
• Above 3 years of demonstrated experience in e-commerce management
• Proven track record in optimizing e-commerce experiences – including optimization of traffic and conversion
• IT knowledge (front-end and/or back-end) is a plus
• Solid understanding of digital / web environments – from a business and from a technical point of view
• Analytically strong
• Experience successfully managing the performance of a diverse group of individuals
• Experience developing performance metrics.

How to Apply
Interested and qualified candidates should forward their CV’s and applications to: ufuomabubu@gmail.com