Vernitech Consulting Limited is a comprehensive engineering firm with
uncommon capabilities for planning, designing, executing construction
projects, offering core mechanical, electrical, and plumbing design, as
well as fire protection, architectural lighting technology,
commissioning, and sustainable consulting services.
Vernitech Consulting Limited is recruiting to fill the positions below:
Job Title: Front Desk/Customer Care Assistant
Location: Lagos
Responsibilities
- Receives, processes and verifies the accuracy of orders from customers utilizing GOG’s internal CRM/mainframe systems and customer purchase orders.
- Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
- Ensures and provides quality service to both internal and external customers.
- Receives inquiries from customers and/or contacts GLAND’s branch/regional offices to resolve a variety of order-related issues.
- Accesses GLAND’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.
- Performs assigned system maintenance to various electronic order files.
- Participates and provides expertise as a member of the customer service’s departmental team. The team’s objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
- Responsible for contributing to the development and execution of the annual marketing
- Contributes to the development and maintenance of standards, policies and procedures regarding customer service.
- Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
- Facilitates the collection of competitive information in order to monitor business trends and opportunities.
- Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area. the organization
- Responsible for actively ensuring the retention of the organization’s customer base which includes promoting the organization to existing customers
- Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel.
- Responsible for notifying administration of any required updates of customer records on the organization’s internal database.
- Answers customer inquiries/communications as required.
- Attends regular customer service departmental meetings.
- Advises internal staff of advertisements and campaigns that affect retention.
- Maintains detailed call activity reports and provides them on a regular basis.
- Provides activity/statistical summary reports each week.
- Conducts follow up phone calls to survey respondents who have concerns or questions.
- Performs other related duties as assigned by management.
Requirements/Skills
- Minimum of 1+ year progressive customer service or direct marketing experience.
- Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills.
- Must also have an excellent sense of priorities.
- Must be bilingual with data base management experience.
- Minimum of HND.
Job Title: Procurement Manager
Location: Lagos
Responsibilities
- Provide contracts advice to project team members.
- Manage all procurement activities in line with the contract, the Project strategy and Project Execution Schedule.
- Establish, maintain and follow up the Project Procurement Plan and the Project logistics Plan.
- To implement contractor Procurement Procedures.
- To ensure valid prequalification of possible Nigerian suppliers.
- To manage, instruct and supervise procurement staff.
- To be responsible for negotiation of subcontracts and purchase order.
- To review, evaluate, and approve specifications for issuing, evaluating, and awarding bids.
Requirements
- Bachelors from a recognize institution in any related discipline.
- Over 4 years of work experience in procurement.
- Must have experience in an oil and gas company.
- Personal Qualities:
- Strong interpersonal, communication and presentation skills.
- Effective time management and organizational skills to meet targets given.
- Attention to detail.
- Ability to manage a team.
Job Title: Business Development Analyst
Location: Lagos
Job Description
- The objective of this newly created role is to provide governance and control over the key commercial and operational data, ensuring successful conversion of our sales efforts into day to day operations.
- Furthermore this role will own and develop the Company’s KPI reports that will monitor our performance.
Responsibilities
- Responsible to own, administrate and monitor all core service data components approved by the Key Account during the sales phase, and is utilized across all key functions; commercial, implementation, operations, and finance, in the execution of our activities on behalf of the Key Account.
- Own the global operational KPI’s and ensure that our reporting is aligned to the expectations of internal and external stakeholders.
- Be competent to proactively investigate and resolve potential KPI reporting errors as identified.
- Perform root cause analysis of the KPI’s and identify and communicate operation actions required to improve performance for the Key Account.
- Administrate and respond to pricing requests for new services as requested by the Key Account, and engage with the Key Account’s procurement staff independently.
Requirements/Skills
- Degree in Business Management/Administration in any faculty.
- Very strong analytic skills.
- Highly detail oriented and able to deliver high quality under tight deadlines.
- Strong communication skills, able to articulate requirements and actions clearly in written and verbal mediums.
- Needs to have strong MS Excel skills, while MS Word and PowerPoint are also an advantage.
- Solid knowledge of forwarding business processes, minimum 5 years’ experience
Job Title: Marketing Executive
Location: Lagos
Responsibilities
- Identify market opportunities and close new business deals in accordance with corporate goals.
- To support the overall marketing objectives of the company both externally and internally.
- Build new clientele and maintain continuous business relationship.
- Generate and manage calls and prepare daily report.
- Ensure consistent high standards of service and commitment to customer total experience are met by team members.
- Maintains extensive knowledge of current market conditions and prepares periodic reports on achievements.
- Prospect for potential clients and turn this into increased business (sales).
- Manage Day to day business calls and marketing of the company’s products/services.
- Execute marketing campaigns and analyze performance that
leverage behavioral interest profiling to drive new client acquisition
& sales revenue. - Drive campaign management for client acquisition programs across multiple channels.
Requirements/Skills
- 1-3 years in marketing and sales experience.
- Excellent customer relationship and management.
- Must be a good team player with excellent ability to multi-task and able to adapt to varying situations.
- Must have the ability to keep abreast of the trend in this field
of expertise and make practical application of specialized knowledge in
everyday situation. - Excellent report writing and presentation skills.
- Good Microsoft Office, excel and power point usage.
- Must be 25 years old and above.
Job Title: Administrative Secretary
Location: Lagos
Responsibilities
- Use a variety of software packages, such as Microsoft Word,
Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and
documents and maintain presentations, records, spreadsheets and
databases. - Devising and maintaining office systems.
- Booking rooms and conference facilities.
- Using content management systems to maintain and update websites and internal databases.
- Attending meetings, taking minutes and keeping notes.
- Managing and maintaining budgets, as well as invoicing.
- Liaising with staff in other departments and with external contacts.
- Ordering and maintaining stationery and equipment.
- Sorting and distributing incoming post and organizing and sending outgoing post.
- Liaising with colleagues and external contacts to book travel and accommodation.
- Organizing and storing paperwork, documents and computer-based information.
- Photocopying and printing various documents, sometimes on behalf of other colleagues.
Requirements/Skills
- Minimum of HND/B.Sc in relevant discipline.
- Analytical mind.
- Excellent communication and interpersonal skills.
- Fluent verbal and written English
- Able to work in a challenging environment with little or no supervision.
- Great team player and outstanding individualistic personality.
- Must be computer literate with a broad knowledge of basic computer applications and internet surfing.
- Previous experiences in similar fields would be an added advantage.
- Must be smart and good-looking.
Job Title: IT/Database Administrator
Location: Lagos
Job Descriptions
- The IT Administrator role is responsible for driving and
implementing IT strategy for the company, while managing a team of
support technicians and admin. - You will ensure legal and IT compliance is at an enterprise level throughout the organization.
Responsibilities
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems.
- Communicate regularly with executive management and all users of information services and systems.
- Manage and develop IT staff, including, training, evaluation, guidance, discipline.
- Develop standard operating procedures and best practices,
including providing written protocols and guidance to IT staff and to
end-users. - Responsible for programming and formulas for access database.
- Ensure the creation and maintenance of all written
documentation, including system and user manuals, license agreements,
and documentation of modifications and upgrades. - Keep current with the latest technologies and determine what new
technology solutions and implementations will meet business and system
requirements. - All IT policies and procedures, including those for
architecture, security, disaster recovery, standards, purchasing, and
service provision. - Works with vendors to ensure IT requirements are met.
- Supervise work done by the vendor and make sure they are done to specification required.
Requirements/Skills
- B.Sc or HND Information Technology or any related discipline.
- A minimum of 2 yrs experience in IT Administration.
- Good knowledge in software such as SUN accounts, PEGASUS and SAGE.
- Good understanding Of System/Servers Administration, IT Service Delivery, Networking.
- Microsoft Certified IT Professional and/or relevant System/Server Administration Professional Certification.
- Good knowledge and practical skills on IT Security.
- Help desk Support skills.
- Servers, Desktops and other Hardware maintenance skills.
Job Title: Project Planning/ Procurement Manager
Location: Lagos
Job Description
- The position is managerial and independent of daily supervision from line manager.
- The position holder will plan and execute the tasks, and day to day work on an independent basis.
Responsibilities
- Actively pursue the development and implementation of planning
& procurement practices, standards and forms to meet the objectives
of the Company - Acquire supplier market knowledge and maintain supplier relations as required
- Plan, organize, direct and control the contracting and procurement function
- Responsible for the management of procurement activities such as purchasing, expediting, logistics and material handling
- Develop and implement contracting and procurement strategy
- Implementing client contract requirements and ensure flow downs into contracting plan and procurement strategy
- Provide regular status and progress reporting (Procurement Milestone Plan, etc.)
- Manage a team of purchasers, expeditors, contract administrators
and logistics coordinators on contracting and procurement activities,
including but not limited to sourcing, bidding, evaluation, expediting,
etc - Perform contracting and procurement duties including key responsibility for negotiations
- Maintain total responsibility for the complete planning and
procurement function and reports operationally to Project Management and
General Operations Management and functionally to SVP Supply Chain - Contribute ideas for improvement of best practices
- Liaise with other internal stakeholders (Finance, Legal,
Business Development, Estimating, Engineering, Operations Manager,
General Operations Management, etc.) - Establish service and frame agreements in Nigeria
- Other duties as assigned
Requirements
- A good university degree or its equivalent
- Age range: 26 – 43 years
- A minimum of 5-7 years experience in oil and gas facilities, pipeline engineering, building construction and project management
- Track record in the planning, design, procurement, construction,
commissioning and operation of an offshore oil/gas pipeline (plus
associated risers, platforms, end facilities etc) in water depth of not
less than fifty (50) meters - Ability to develop and work with project plans and schedules including associated cost profiles
- Understanding of project reporting requirements of various stakeholders and ability to generate the same.
Job Title: Senior Finance and Personnel Manager
Location: Lagos
Job Description
- The Senior Finance and Personnel Manager will be responsible for
all financial and personnel administration tasks of the company and its
subsidiaries in his/her region. - Will represent the company’s interests as well as provide a
neutral link between management and employees in regard to his/ her
function.
Responsibilities
- Responsible for controlling processes in the region, including
preparation and monitoring of forecasts and budgets for expenses,
inventory. Participation in preparation of revenue budget and cost
analyses. - Responsible for financial administration, including all bank
procedures/cash transactions/invoice control/voucher preparation and
recording/current account controlling. - Coordination of year end closure activities.
- Preparation and renewal of rules of employment, preparation and participation in collective salary negotiation.
- Supporting the company in establishing and running local business units.
- Responsible for local taxation matters.
- Overseeing Local procurement.
- Coordinating with internal and external auditors in facilitating audits and to ensure that all audit requirements are met.
- Maintain an effective system for tracking employee attendance.
Requirements/Skills
- Bachelors’ degree in Business Management or Accounting.
Experience:
- 2 years plus experience in a similar position( preferably with multinational companies).
Requirements:
- Proficient in the use of SAP, and Microsoft Office Suite.
- Strong verbal and written communication skills.
- Possesses a strong background in the use of IT systems.
- Strong organizational, analytical and interpersonal skills.
- Willingness and ability to travel frequently.
- High sense of urgency, the ability to develop action plans and meet deadlines.
- Must possess a good business acumen and be able to take initiatives.
- Strong experience in income statement and variance analysis.
- Advanced Excel skills.
How to Apply
Interested and qualified candidates should send their CV’s to the “Admin Desk” via: admin@vernitechconsulting.com.ng
Deadline 12th February, 2017.
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