Graduate Recruitment in an ICT Firm in Lagos

Our client, an ICT firm in Lagos is recruiting for the following graduate job positions:

Job Title:  Business Development Officer
Job Description

• The main job is to meet an agreed sales target of our various services and products. You will drive the sales process from defining a sales strategy, identification of key prospects and execution and on boarding of clients.

Responsibilities:

• Maintain and develop relationships with existing and potential customers.
• Ensure a high level of customer satisfaction.
• Represent the organization at trade exhibitions, events and demonstrations.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making sure the customer is satisfied
• Provides historical records by maintaining records on area and customer sales.
• Ensure proposals, objectives, and deliverables maximize operating profit and revenue growth.
• Assist the Customer Service and Project Management teams in guiding secured new business and projects to successful completion.
• Liaise between the Customer and the Organization. Ensure an ongoing dialogue of effective communication so as to adhere to the collective business goals.
• Responsible for the establishment of realistic timelines and communication of said timelines to the Customer.
• Prioritize large deal targets. Determine the quality and the alignment within the segment strategy and strengths.
• Create and execute successful penetration plans.
• Guide internal teams in the execution of required commercial documents – NDA’s, MSA’s, Waivers, etc pursuant to new Contract business when appropriate.
• Collaborate with the Customer Services Manager in establishing and reporting KPI’s associated with the Customer needs.
• Establish and maintain customer pricing consistent with the organization’s objectives
• Develop a sales strategy for the assigned market that ensures attainment of the company’s sales goals and revenue targets set annually
• Designing and implementing a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Increasing business opportunities through various routes to market
• Ensure the development and maintenance of a customer database
• Oversee the testing of new solutions/ services before implementation /go live
• Ensure adherence to customer service levels
• Meet financial targets across the different KPIs and other assignments as may be discussed with management
• Profiling of clients for default risks and other exposures
• Ensure complete documentation for all clients
• Provide innovative insights and make contributions and suggestions for product development
• Monitor the level of sales of the company.
• Analyse the effectiveness of the various sales.
• Must make strategies for boosting the sales output of products that are bringing loses.
• Check that all the pending orders are fulfilled and processed in the due time.
• Perform any other duties as assigned by the Managing Director.
• All other assignments as may be assigned by your supervisor(s)

Requirements:

• Minimum of HND in sales, marketing or any other related field
• 3+ years of working experience
• Successful previous experience as a sales representative or related position, consistently meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Excellent written/verbal communication and interpersonal skills
• Must have sound marketing expertise.
• Must be skilled in assessing the financial position of a company.
• Must be skilled to handle huge workload.
• Possession of additional professional qualifications will be an advantage.
• Strong knowledge and appreciation of ICT and e-commerce/payment industry – key operations, products and services, trends, development, challenges and issues.
• Strong knowledge of payment and e-commerce products and services
• Appreciation of key marketing and sales procedures – market segmentation/targeting, advertising etc.
• Excellent relationship and networking skills
• Excellent customer service orientation
• Good report/business writing skills
• Good appreciation and working knowledge of Microsoft Office tools
• Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
• Well familiar with the numeric data, for record-keeping purposes.
• Strong analytical capabilities; comfortable working with and presenting data.
• Must be skilled in organizing and scheduling different events.
• Ability to prioritize and work with deadlines.
• Ability to work well in both a team environment and independently.
• Ability to learn quickly and share knowledge and information.
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Creative and invent new ways to promote old products, or come up with fresh ideas to contribute to the company’s bottom line
• Able to meet and surpass sales target.
• Successful candidates would resume immediately.

Job Title: Accounting Officer
Job Description

• Are you a qualified accountant who possesses excellent accounting instincts and the ability to update and maintain accounting journals, ledgers and other records detailing financial business transactions? Are you attentive to details, deadline oriented and most of all time conscious in everything you do?
• Then we just might have a job for you!

Responsibilities:

• Help ensure each department generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.
• Handling customers invoices, tracking and monitoring account receivables
• As our Accountant, you will prepare, compute, manage, research and analyse all accounting data, in order to provide quantitative information on performance, financial position and cash flows of our business.
• Manage all accounting operations based on sound accounting principles
• Prepares payments by verifying documentation, and requesting disbursements.
• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Establish and maintain internal controls policies and procedures
• Liaise with regulatory authorities at all levels (Local, State and Federal) and Auditors
• Maintaining correct and proper records of the company, ensuring they are always up to date
• Inventory Management and Control – Ensuring that assets of the company (cash, stock, fixed assets, any other materials) are always monitored and taken care of
• Manage all Cash, Payments, Receivables etc and ensure that fraud in any form doesn’t thrive.
• Provide Business Intelligence for the company using these data.
• Accountant is to ensure all purchases, sales, production, bank, cash and any other company transactions are registered using their various forms every day and these transactions should be entered into their various registers and filled accordingly
• Accountant is to ensure all company transactions are entered into the Accounting Software
• Back up of the Accounting software must be done every day at Close of Business and kept in the designated drive.
• Complete back up of the system should be done at the end of every week.
• Accountant is to ensure all the cash needs of the company are met at every point in time.
• Track all cheques to ensure accounts are duly funded
• Prepare weekly and monthly budgets based on fund needs to ensure there is enough funds to fund operations
• Always keep track of all Payables, Receivables and Loans and update the management using a centrally managed excel sheet
• Complete projects, tasks and deliverables as at when due and within the stipulated timeline
• Meets accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Confirms financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.
• Avoids legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures.
• Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Establish tables of accounts, and assign entries to proper accounts.
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs
• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Prepares payments by verifying documentation, and requesting disbursements.
• Any other tasks that would be assigned to you.

Requirements:

• Minimum of HND/BSC in accounting
• Additional professional qualification will be an advantage.
• Must be able to carry out cash flow projection, account reconciliation, and all other required accounting operations.
• Must be conversant with Microsoft Excel and at least two major accounting software.
• Minimum of 3 years work experience as an accountant.
• With chartered accountant certification or in-view
• Age 25-35 old as at time of application
• Experience in ecommerce, banking and ICT sectors will be an added advantage.
• Must be resident in Lagos Mainland
• Successful candidates must be ready for immediate resumption.

Job Title:  Customer Service Representative
Job Description

• Do you have the ability to provide excellent customer service to all clients? If you have the Passion for customer relations you are just what we are looking for at our company.

Responsibilities:

• Provide accurate, valid and complete information to customers by using the right methods/tools.
• Identify and assess customer needs to achieve satisfaction.
• Perform Front Desk Administration when needed.
• Generate sales leads.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• The customer service department is responsible for every customer relationship and services, the customer service representative will also be responsible for organizing and supervising all of the administrative activities that facilitate the smooth running of the office.
• Providing professional service to customers and liaising with key parties including third party suppliers and other company departments.
• Maintain and file all records in accordance with company procedure.
• Constantly review working processes with partner companies to ensure best practice, but also that fees charged are in line with competitors.
• Assist the sales team with quotations and client/product knowledge.
• Work in conjunction with the Customer Services Team Leader, which will require you to produce reports and statistics for meetings.
• Writing reports for management and delivering presentations
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens and maintains customer accounts by recording account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Effectively manage large amounts of incoming calls
• Respond to customer requests and purchases on all communication channels including telephone and social media
• Build sustainable relationships of trust through open and interactive communication
• Meet personal/team sales targets and call handling quotas
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Responding to emergencies’ notification
• Receiving external and internal calls
• Performing other related duties as required

Requirements:

• A bachelor’s degree or HND in customer services related discipline or its equivalent.
• Must have at least 2 years relevant work experience in a call center
• Smart, confident, energetic, and enthusiastic disposition.
• Not Older than 28 years old
• Multilingual ability will be an added advantage
• Excellent communication and presentation skills
• Excellent oral and written skills
• Excellent computer and technical skills.
• Strong relationship management skills
• Strong phone contact handling and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Confidentiality and of high ethical standards
• Aptitude to work long hours
• Open to intermittent shifts patterns especially night shifts, inclusive of weekends (Saturdays and Sundays)
• Ability to work well under pressure
• Experience in ecommerce, banking and ICT sectors will be an added advantage.
• Must be resident in Lagos Mainland
• Successful candidates must be ready for immediate employment.

Job Title:  Web Developer
Job Description

• We are seeking talented and passionate developers to create engaging custom user experiences across all devices and screens on a FULL-TIME basis.

Responsibilities:

• Participate in the development and maintenance of new websites and web applications
• GUI and graphics design.
• Write well designed, testable, efficient code by using best software development practices
• Create site layout/user interface by using standard HTML/CSS practices
• Top-notch programming skills and in-depth experience with JS, HTML & CSS languages and libraries.
• Develop scalable web applications from scratch primarily in PHP
• Perform complete testing of all web applications developed, engaging users as necessary
• Find solutions for mobile and cross browser issues in both HTML/CSS and JavaScript.
• Work on multiple concurrent projects in different phases of completion, from conception through launch/release
• Play a critical role throughout our rapid agile development life cycle and contribute to all aspects of design implementation and development to ensure high-quality code and compelling user experiences.
• Participate in discussions with fellow developers and in requirements meetings with the product team and customers
• Explore product requirements to determine scope, recommend implementation approaches and draft specifications
• Work with QA to identify and resolve defects
• Develop and implement a front line online presence by strategically positioning the company’s website content
• Manages the website by posting and reviewing contents. Also ensures content is accurate and timely
• Improving the usability, design, content and conversion of the company website
• Produce a consistent visual image on the company’s websites by promoting uniform fonts, formatting, icons, images, and layout techniques.
• Monitor and report on website traffic statistics on a weekly basis
• Application vulnerability testing and security enhancement.
• Documentation, application prototyping, algorithm development
• Conducting electrical safety checks on computer equipment.
• Other duties as required

Requirements:

• Degree in Computer Science or related course is an added advantage.
• 3+ years web application development (mobile web skills is essential).
• Expert JavaScript and front-end technology skills: HTML5, CSS3, Ajax, jQuery,
• Good understanding of SEO optimization practices for Google and Bing search engines a plus and writing engaging, SEO rich content for blog articles.
• Passion for designing highly usable user interfaces and keeping up with latest internet and design trends.
• Experience with Google Analytics, Omniture, etc.
• Experience creating basic graphics and logos for the web.
• Excellent written communication and verbal agility are necessary for cross-team collaboration.
• Experience translating business requirements into technical requirements and solutions; obtaining system requirements from internal and external customers through verbal and written communications to identify customer’s needs, requirements and issues, conducting surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis
• Knowledge of object oriented PHP programming and MVC design architecture
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP and web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Passion for best design and coding practices and a desire to develop new bold ideas.
• Proficiency and experience database administration using MySQL and other DBMS.
• Proficiency and experience in the use of common PHP based CMS and MVC frameworks.
• Not more than 28 years of age at the time of application
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Ability to write technical documentation (specifications, proposals, documentation)
• Ability to implement pixel-perfect designs for web and mobile screens.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines.
• A portfolio of several completed website/web application projects as well as other projects/designs. Kindly include links and/or screenshots in your application.
• GitHub account or similar with various projects is a plus.
• Must be resident in Lagos Mainland
• Successful candidates must be ready for immediate employment.

Job Title:  Creative Graphic Artist
Job Description

• Can you come up with great and innovative designs that will blow the mind?
• Are you ready to showcase your creativity and versatility to the world?
• If you think you are fit for this job, then we would like to hire you on a full time basis.

Responsibilities:

• Write, produce and edit original content
• Edit content for features, highlight videos and future use
• Work seamlessly between multiple projects of varying complexities while respecting deadlines
• Brainstorming and developing visual storyboards to support instructional content
• Ensuring all styles and standards are adhered to while creating a variety of new and unique graphics
• Develop graphics and layouts for product illustrations, company logos, brochures, identity cards, business cards, Internet websites and company literature both internal and external.
• Setup meetings with respective individuals in order to understand the ideas, objectives and requirement of each design project.
• Interprets and develop designs in line with the ideas gathered from research and during briefing sessions.
• Proofread designs and documents to produce accurate and high-quality work;
• Maintain and improve the Brand Manual
• Plan, promote and execute activities and strategies to establish and maintain a positive presence for our brand.
• Provide guidance to staff and convey the vision and values of our corporate identity and brand.
• Assist with formatting of internal & external documents such as reports and provide guidance to users within the Organization
• Monitoring compliance with the company defined brand formatting in regards to procedure, letterheads, email signature, project reports, presentations and proposals.
• Interacts with all functional departments, outside design, pre-press, print and materials suppliers to ensure that the assigned customer specific projects are executed to high company quality standards and completed on time.
• Constantly seek to develop yourself by researching and learning current events, trends, music, pop culture and new technologies and tying these into our production workflow.
• Organization and management of multimedia content and display equipment
• Maintain cleanliness of work area and equipment.
• Maintain communication and client satisfaction.
• Use creative expertise to interpret the company’s vision and make it a tangible and deliverable product.
• Generate brand marketing ideas/concepts for new and existing services, packaging designs, including shapes, sizes, colours, fonts and imagery.
• Coordinate the production of digital adverts, newspaper and magazine advertisements, direct mail packs, email campaigns, websites, gift and promotional items, onboarding packs, exhibition stands, road shows, and other items as required.
• Perform research on online marketing, social media and emerging technologies with the aim of improving and strengthening the Company’s digital marketing efforts
• Plan, strategies and execute marketing designs and activities to establish and maintain brand identity and presence in the market
• You will work on a variety of products, including websites, books, magazines, product packaging, exhibitions, corporate identity etc. And you will work closely with our marketing and sales team.
• Any other duties assigned by management.

Requirements:

• A good first Degree in Graphic Design, Marketing or Advertising is preferred, with at least 2 years working experience either in a company or as an individual.
• 100% self-motivated with the ability to work autonomously and pay attention to detail
• Candidate must be able to provide a portfolio of original design and editing work commensurate to years of work experience
• Creativity and Initiative: Offer up original concepts and ideas, Create engaging content through storytelling and editing techniques
• Strong tech skills with experience using Microsoft Office, Adobe Creative Suite and basic social media analytic tools.
• Expert ability in Adobe Illustrator, Photoshop, CorelDraw, InDesign and Microsoft office skills are required.
• Ability to work longer days and weekends when needed.
• Able to follow process of team and use initiative as needed
• Ability to convey complex oral, written, photographic or ideas in attractive graphics, working with team to generate desired outcome.
• Strict adherence to size, line/weights, exact colours, etc.
• Professionalism regarding time, costs and deadlines
• Ability to work quickly while upholding the highest quality
• A strong working knowledge of experience design, brand development, interactive Good communication and presentation skills
• Print and web design capabilities: must know how to work in both media for integrated campaigns
• Ability to lead projects from concept to completion. Apply best practices in user interface and interactive design
• Excellent design and layout skills and efficient time management skills are required.
• Confident decision maker with a demonstrated ability to act independently
• Not older than 28 years old
• Experience in ecommerce, banking and ICT sectors will be an added advantage.
• Must be resident in Lagos Mainland
• Successful candidates must be ready for immediate employment.

How to Apply
To apply, candidates are to send an application letter as an email message to 217recruitment@gmail.com, with your CV as an attachment.




Deadline: On or before March 31st, 2017.